[ { "Department or Agency Name": "Nuclear Regulatory Commission", "Policy Integration Factor Outcome": "Low", "Acquisition Factor Outcome": "Moderate", "Testing and Remediation Factor Outcome": "Very Low", "Accessibility Implementation Index Outcome": "Low", "Accessibility Conformance Index Outcome": "Very Low", "q1 agency size": "Medium Agencies (1,000-9,999 employees)", "q2 description": "A centralized Department-wide or agency-wide program that consolidates management and decision-making responsibilities for sub-agencies, components, and/or offices within the Department or agency.", "q3a activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3b activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3c activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3d activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3e activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q4programs": "No", "q5program": "", "q6cio": "Yes", "q6ano": "", "q7totalno": 0.75, "q8totalno": "", "q9track": "Yes", "q10budg": 216621, "q11hoursper": "Part time - Department- or Agency-wide Section 508 program manager has additional duties and works less than 40 hours per week supporting the agency-wide Section 508 program [insert hours per week dedicated to Section 508 program *required]", "q11a pt": 30, "q12 resources": "Assist acquisition officials to prepare Section 508 language in ICT contracts,Assist acquisition officials to evaluate Section 508 conformance prior to or after ICT purchase,Assist developers in creating web content or software that complies with Section 508,Provide training", "q13ict": "Yes", "q14availict": "Publicly available ,Includes documented processes and procedures for Section 508 issues and complaints", "q15a ICT": "Mostly integrated", "q15b ICT": "Somewhat integrated", "q15c ICT": "Somewhat integrated", "q15d ICT": "Moderately integrated", "q15e ICT": "Not integrated", "q15f ICT": "Somewhat integrated", "q15g ICT": "Moderately integrated", "q15h ICT": "Moderately integrated", "q15i ICT": "Not integrated", "q16mandate": "No", "q17require": "", "q18rolesspec": "Other", "18aictprof": "Section 508 Program Manager; Subject matter experts who review requests for new or updated ICT products", "q19aexcept": "No", "q19bexcept": "", "q19cdexcept": "No", "q20aundue": "No", "q20bundue": "", "q20cundue": "No", "q21abest": "No", "q21bbest": "", "q21cbest": "No", "q22": "Sometimes (11-50%)", "q23": "Often (51-90%)", "q24": "Often (51-90%)", "q25": "Rarely (1-10%)", "q26": "Often (51-90%)", "q27": "Sometimes (11-50%)", "q28grc": "No", "q29ahardware": "No", "q29bhardware": "No", "q29chardware": "No", "q29dhardware": "", "q29ehardware": "No", "q29fhardware": "Sometimes (11-50%)", "q29ghardware": "No", "q29hardware": "", "q29ihardware": "No", "q29jhardware": "", "q29khardware": "", "q29lhard": "", "q30asoftware": "No", "q30bsoftware": "No", "q30csoftware": "No", "q30dsoftware": "", "q30esoftware": "No", "q30fsoftware": "Often (51-90%)", "q30gsoftware": "No", "q30hsoftware": "", "q30isoftware": "No", "q30jsoftware": "", "q30ksoftware": "", "q30lsoftware": "", "q31aelec": "No", "q31belec": "No", "q31celec": "No", "q31delec": "", "q31eelec": "No", "q31felec": "Rarely (1-10%)", "q31g1elec": "Rarely (1-10%)", "q31helec": "No", "q31ielec": "", "q31jelec": "", "q31kelec": "", "q32aweb": "No", "q32bweb": "No", "q32cweb": "No", "q32dweb": "", "q32eweb": "No", "q32fweb": "Sometimes (11-50%)", "q32gweb": "Sometimes (11-50%)", "q32hweb": "No", "q32iweb": "", "q32jweb": "", "q32kweb": "", "q33ainternal": "No", "q33binternal": "No", "q33cinternal": "No", "q33dinternal": "", "q33einternal": "No", "q33finternal": "Rarely (1-10%)", "q33ginternal": "Rarely (1-10%)", "q33hinternal": "No", "q33iinternal": "", "q33jinternal": "", "q33kinternal": "", "q34": "No", "q35": "Yes", "q36": "", "q37": "", "Top Viewed Public Webpages that fully conform": 0, "Top viewed Intranet Web Pages that fully conform": 0, "Top viewed electronic documents that fully conform": 0, "Top viewed videos that fully conform": 0, "q38a": "", "q38b": "A new draft Management Directive (MD) has been created to replace the existing Section 508 policy, which is currently distributed across several documents. This draft also addresses policy requirements from the Office of Management and Budget memorandum M-24-08. The MD is currently under stakeholder review.\n\nFurther enhancements and expansions have been made to the resources available on the internal Section 508 guidance website. This includes expanded information on authoring tools, developer and testing tools, software development platforms, recommended testing methodologies, supplementary accessibility-related standards, and understanding the needs of people with disabilities. Numerous guidance notes have been added to help interpret the requirements in the Web Content Accessibility Guidelines, version 2.2.\n\nForms for software and hardware intake requests have been updated to request that an accessibility conformance report be attached when available.\n\nGuidance on the agency’s Technical Reference Model (TRM) website has been updated to emphasize the need for market research and for considering Section 508 requirements when selecting an IT product to meet business needs.\n\nTwo major new agency-wide Blanket Purchase Agreement (BPA) contracts for IT infrastructure and operational support, as well as IT development services, were solicited with strong Section 508 requirements. Two related draft BPA Call Performance Work Statements, to date, have incorporated Section 508 requirements into service areas. These contracts will provide a foundation for robust contractor support for accessibility in future IT services.\n\nThe tailorable Section 508 requirements language for use in the agency’s Statement of Work and Performance Work Statement templates has been updated to reflect lessons learned and current Federal policy.\n\nUpdates have been made to the Section 508 Exception and Exemption Documentation for Acquisitions of ICT Products and Services template, making it easier to understand and complete.\n\nAn additional web accessibility testing tool, IBM Equal Access Accessibility Checker, has been made available to agency employees.\n\nDefault settings have been changed to ensure that the Accessibility Checker tool in Microsoft Word, Excel, and PowerPoint runs automatically for all users and cannot be turned off.\n\nA Statement of Work was prepared for the acquisition of technical support services for the Section 508 program. However, solicitation has been delayed until fiscal year 2026 due to completing funding priorities.", "q38c": "Over the past year, the NRC Section 508 program made meaningful progress in advancing accessibility objectives, as reflected in the accomplishments noted in response to question 38b. At the same time, resource constraints limited the pace of improvement, and some compliance gaps remain. While a request for additional staff support through a rotational assignment could not be fulfilled due to competing mission priorities, the program continues to identify opportunities to strengthen accessibility and remains committed to advancing compliance across the agency.", "q38d": "The Section 508 program is optimistic that additional resources will become available in fiscal year 2026.\n\nQuestions 3c and 3d: There is no central shared service for Section 508 Conformance Testing and Section 508 ICT Remediation. These activities are conducted at the program and contract level.\n\nTest results for the top 10 viewed internal intranet web pages: There were 10 top-viewed internal intranet web pages available to test, but comprehensive manual conformance testing was not performed due to lack of in-scope contracted resources." }, { "Department or Agency Name": "Social Security Administration", "Policy Integration Factor Outcome": "Very High", "Acquisition Factor Outcome": "Very High", "Testing and Remediation Factor Outcome": "Very High", "Accessibility Implementation Index Outcome": "Very High", "Accessibility Conformance Index Outcome": "Very High", "q1 agency size": "Large Agencies (10,000-74,999 employees)", "q2 description": "A centralized Department-wide or agency-wide program that consolidates management and decision-making responsibilities for sub-agencies, components, and/or offices within the Department or agency.", "q3a activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3b activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3c activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3d activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3e activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q4programs": "Yes", "q5program": "", "q6cio": "Yes", "q6ano": "", "q7totalno": 18, "q8totalno": 6, "q9track": "Yes", "q10budg": 5250000, "q11hoursper": "Full time - Department- or Agency-wide Section 508 program manager works 40 hours per week fully dedicated to supporting the agency-wide Section 508 program", "q11a pt": 0, "q12 resources": "Assist acquisition officials to prepare Section 508 language in ICT contracts,Assist acquisition officials to evaluate Section 508 conformance prior to or after ICT purchase,Assist developers in creating web content or software that complies with Section 508,Create or remediate electronic documents to comply with Section 508,Evaluate and/or remediate web content,Evaluate and/or remediate software,Evaluate and/or remediate hardware,Provide training,Provide alternate formats", "q13ict": "Yes", "q14availict": "Includes authorities, roles and responsibilities, and expectations,Includes documented processes and procedures for Section 508 conformance testing,Includes documented processes and procedures for Section 508 issues and complaints", "q15a ICT": "Fully integrated", "q15b ICT": "Fully integrated", "q15c ICT": "Fully integrated", "q15d ICT": "Fully integrated", "q15e ICT": "Fully integrated", "q15f ICT": "Fully integrated", "q15g ICT": "Fully integrated", "q15h ICT": "Fully integrated", "q15i ICT": "Fully integrated", "q16mandate": "Yes", "q17require": "Other frequency not listed", "q18rolesspec": "Acquisition professionals,Developers,Document authors,Testers", "18aictprof": "", "q19aexcept": "Yes", "q19bexcept": 3, "q19cdexcept": "Yes", "q20aundue": "Yes", "q20bundue": "", "q20cundue": "Yes", "q21abest": "Yes", "q21bbest": 709, "q21cbest": "Yes", "q22": "Often (51-90%)", "q23": "Almost always (+90%)", "q24": "Almost always (+90%)", "q25": "Almost always (+90%)", "q26": "Almost always (+90%)", "q27": "Almost always (+90%)", "q28grc": "Yes", "q29ahardware": "Yes", "q29bhardware": "Yes", "q29chardware": "Yes", "q29dhardware": "Almost always (+90%)", "q29ehardware": "Yes", "q29fhardware": "Rarely (1-10%)", "q29ghardware": "Yes", "q29hardware": 75, "q29ihardware": "Yes", "q29jhardware": 2, "q29khardware": 2, "q29lhard": 2, "q30asoftware": "Yes", "q30bsoftware": "Yes", "q30csoftware": "Yes", "q30dsoftware": "Almost always (+90%)", "q30esoftware": "Yes", "q30fsoftware": "Almost always (+90%)", "q30gsoftware": "Yes", "q30hsoftware": 90, "q30isoftware": "Yes", "q30jsoftware": 12, "q30ksoftware": 12, "q30lsoftware": 12, "q31aelec": "Yes", "q31belec": "Yes", "q31celec": "Yes", "q31delec": "Almost always (+90%)", "q31eelec": "No", "q31felec": "Almost always (+90%)", "q31g1elec": "Almost always (+90%)", "q31helec": "Yes", "q31ielec": 781, "q31jelec": 781, "q31kelec": 781, "q32aweb": "Yes", "q32bweb": "Yes", "q32cweb": "Yes", "q32dweb": "Almost always (+90%)", "q32eweb": "Yes", "q32fweb": "Almost always (+90%)", "q32gweb": "Almost always (+90%)", "q32hweb": "Yes", "q32iweb": 6404, "q32jweb": 6404, "q32kweb": 6103, "q33ainternal": "Yes", "q33binternal": "Yes", "q33cinternal": "Yes", "q33dinternal": "Almost always (+90%)", "q33einternal": "Yes", "q33finternal": "Almost always (+90%)", "q33ginternal": "Almost always (+90%)", "q33hinternal": "Yes", "q33iinternal": 167, "q33jinternal": 167, "q33kinternal": 159, "q34": "Yes", "q35": "Yes", "q36": 81, "q37": 79, "Top Viewed Public Webpages that fully conform": 1, "Top viewed Intranet Web Pages that fully conform": 1, "Top viewed electronic documents that fully conform": 1, "Top viewed videos that fully conform": 1, "q38a": 230, "q38b": "Enhanced Metrics\nWe introduced new metrics to better track and analyze accessibility across our technology portfolio. By leveraging real-time data, our testing team can quickly identify and address project team challenges without disrupting design and development. This data-driven approach allows us to proactively support our customers and has made our Section 508 Program more effective at preventing and reducing defects, enabling us to shift resources to new and emerging priorities. The impact of these changes is reflected in our follow-up procedures and outcomes.\nFollow-up Procedures\nWe improved our follow-up process with application teams by using dashboards connected to our defect database, allowing us to track teams and defects throughout their lifecycle—similar to a Customer Relationship Management system (CRM). Our centralized, supportive service enables project teams to regularly and iteratively test their applications, with many teams now testing more than once a month. As a result, report writing time has been cut in half, total defects found have decreased by over 24% year-over-year, and defect resolution time has been reduced by two-thirds.\nImproved Testing Tools\nWe enhanced the usability of our test tracking tools, providing customers with clearer data and step-by-step instructions. Because we both support project teams and design our own enterprise tools, we have a deep understanding of culture, process, and how to best provide accessibility support throughout the lifecycle. The teams we support now regularly check their status, and our tools guide them through the process based on their testing outcomes.", "q38c": "Our most significant and persistent challenge in increasing Section 508 compliance is supporting the IT system needs of employees with disabilities while meeting federal security and regulatory requirements. Security protocols and other regulations continue to limit our ability to provide the flexibility and system performance needed for assistive technologies. While the team who is responsible for distributing and supporting assistive technology consistently adapts and implements incremental improvements, the core challenge remains unchanged. We continue to do what we can within existing constraints, but balancing robust security and privacy protections with accessibility is a fundamental and ongoing difficulty that cannot be fully resolved under current conditions. Therefore, we do not have any requests that would benefit these challenges.", "q38d": "SSA’s Section 508 Program is a centralized, agency-wide initiative within the Office of the Chief Information Officer (CIO), led by full-time Program Manager Pierce Crowell since 2016. As of May 31, 2025, the program is staffed by 18 FTEs and 6 contractors, delivering a range of services including application and web content testing, procurement assistance, document remediation, and the collection and application of user feedback. While the Section 508 Program focuses on improving the accessibility and quality of agency IT, other SSA groups are responsible for accommodations, assistive technology support, and complaint resolution.\nRecognizing market limitations, SSA applies legal exceptions to IT purchases when necessary. During the reporting period, one acquisition qualified under the Fundamental Alteration Exception, and 709 purchases fell under the Best Meets Exception.\nAccessibility awareness is high across SSA, particularly among content creators. Rather than relying solely on formalized and mandatory training, the Section 508 Program emphasizes real-world, experiential learning tailored to each project team’s content. This approach has resulted in a significant and sustained reduction in overall defects (more than 25% annually). Formal training for professional roles is provided upon request (developer, contracts, designers, analysts web masters, etc.), but our primary focus is on offering teams repeatable, practical learning experiences using their own content, at a time that works best for them. In short, teams learn accessibility by having our experts show them how to fix their own defects.\nOur testing operation is grounded in risk management principles to prioritize work, maximize efficacy, and increase return on investment. Our manual web and software testing operation is robust: of the 699 test reports published to 260 project teams, only 10 applications have outstanding defects today. After our project teams fixed 433 out of 480 defects found this period (a 90% fix rate), 96% of the applications we tested are now bug-free. This success is driven by detailed, context-specific fixing instructions provided in our test reports. Over the past three years, the number of issues found has dropped by more than 25% annually, even as testing volume remains steady.\nSeveral questions request a total estimate of ICT within specific IT categories (e.g., hardware, software). However, we use accurate methods for tracking IT accessibility progress and do not attempt to estimate assets at such a broad aggregate level. For these questions, we provide a list of the IT items we have tested within each requested category. Additionally, counting IT by page is not feasible for us, as most of our manual testing is conducted on highly dynamic single-page applications. While our web crawler provides page counts (6,325 pages scanned), the 79 public-facing applications and 167 internal applications we tested likely represent thousands of potential pages.\nWe understand the intent behind measuring compliance and testing activity as a percentage within each category. However, this approach presents challenges, as definitions of a single ICT asset can vary and may not accurately reflect our environment. Instead, we rely on robust metrics derived from actual test data, which provide a more precise picture of our accessibility progress. \nWe have established processes to ensure the procurement of accessible devices, conducted user studies on hardware accessibility, and have a dedicated group that supports the assistive technology needs of individuals with disabilities. This group continually tests AT compatibility and provides hardware alternatives. When designing hardware solutions, such as our check-in kiosks, we engage users with disabilities early in the process, well before any development begins. Our focus is on meeting individualized needs, and the market often requires us to seek alternatives and adaptive technologies. While hardware accessibility is very important, we first assess whether there is a tangible benefit and whether it addresses an actual risk.\nDuring the reporting period, we also conducted two separate user studies on kiosks. We recruited several members of the public who are blind or have low vision and brought them into our usability labs to study three new features for our fleet of check-in kiosks.\nAt SSA, accessibility is seen as a driver of IT innovation and quality, not just a legal requirement—it is a requirement for IT success. While we face challenges, including sustaining many accessible legacy systems, we are also excited about new technologies and their potential to better serve users with disabilities. We continue to apply professional, market-proven methods to improve the accessibility of SSA technology, contribute to the Federal Accessibility Community, and look forward to this year’s assessment report." }, { "Department or Agency Name": "Access Board", "Policy Integration Factor Outcome": "Very High", "Acquisition Factor Outcome": "Very High", "Testing and Remediation Factor Outcome": "Very High", "Accessibility Implementation Index Outcome": "Very High", "Accessibility Conformance Index Outcome": "Very High", "q1 agency size": "Very Small Agencies (<100 employees)", "q2 description": "A centralized Department-wide or agency-wide program that consolidates management and decision-making responsibilities for sub-agencies, components, and/or offices within the Department or agency.", "q3a activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3b activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3c activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3d activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3e activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q4programs": "No", "q5program": "", "q6cio": "No", "q6ano": "Office of Technical and Information Services", "q7totalno": 0.5, "q8totalno": "", "q9track": "No", "q10budg": "", "q11hoursper": "Part time - Department- or Agency-wide Section 508 program manager has additional duties and works less than 40 hours per week supporting the agency-wide Section 508 program [insert hours per week dedicated to Section 508 program *required]", "q11a pt": 0.6, "q12 resources": "Assist acquisition officials to prepare Section 508 language in ICT contracts,Assist acquisition officials to evaluate Section 508 conformance prior to or after ICT purchase,Assist developers in creating web content or software that complies with Section 508,Create or remediate electronic documents to comply with Section 508,Evaluate and/or remediate web content,Evaluate and/or remediate software,Evaluate and/or remediate hardware,Provide training", "q13ict": "Yes", "q14availict": "Publicly available ,Includes authorities, roles and responsibilities, and expectations,Includes documented processes and procedures for Section 508 issues and complaints", "q15a ICT": "Fully integrated", "q15b ICT": "Fully integrated", "q15c ICT": "Mostly integrated", "q15d ICT": "Fully integrated", "q15e ICT": "Fully integrated", "q15f ICT": "Fully integrated", "q15g ICT": "Fully integrated", "q15h ICT": "Fully integrated", "q15i ICT": "Fully integrated", "q16mandate": "Yes", "q17require": "Annually", "q18rolesspec": "Document authors,Testers,Web Content Managers", "18aictprof": "", "q19aexcept": "Yes", "q19bexcept": "", "q19cdexcept": "Yes", "q20aundue": "Yes", "q20bundue": "", "q20cundue": "Yes", "q21abest": "Yes", "q21bbest": "", "q21cbest": "Yes", "q22": "Almost always (+90%)", "q23": "Almost always (+90%)", "q24": "Almost always (+90%)", "q25": "Almost always (+90%)", "q26": "Almost always (+90%)", "q27": "Almost always (+90%)", "q28grc": "No", "q29ahardware": "No", "q29bhardware": "Yes", "q29chardware": "Yes", "q29dhardware": "Often (51-90%)", "q29ehardware": "Yes", "q29fhardware": "Almost always (+90%)", "q29ghardware": "Yes", "q29hardware": 50, "q29ihardware": "Yes", "q29jhardware": 15, "q29khardware": 2, "q29lhard": 2, "q30asoftware": "No", "q30bsoftware": "Yes", "q30csoftware": "Yes", "q30dsoftware": "Almost always (+90%)", "q30esoftware": "Yes", "q30fsoftware": "Almost always (+90%)", "q30gsoftware": "Yes", "q30hsoftware": 70, "q30isoftware": "Yes", "q30jsoftware": 15, "q30ksoftware": 4, "q30lsoftware": 2, "q31aelec": "Yes", "q31belec": "Yes", "q31celec": "Yes", "q31delec": "Almost always (+90%)", "q31eelec": "No", "q31felec": "Almost always (+90%)", "q31g1elec": "Almost always (+90%)", "q31helec": "Yes", "q31ielec": 235, "q31jelec": 70, "q31kelec": 65, "q32aweb": "Yes", "q32bweb": "Yes", "q32cweb": "Yes", "q32dweb": "Almost always (+90%)", "q32eweb": "No", "q32fweb": "Almost always (+90%)", "q32gweb": "Almost always (+90%)", "q32hweb": "Yes", "q32iweb": 4500, "q32jweb": 90, "q32kweb": 90, "q33ainternal": "N/A-Dept/Agency does not have internal web pages", "q33binternal": "N/A-Dept/Agency does not have internal web pages", "q33cinternal": "N/A-Dept/Agency does not have internal web pages", "q33dinternal": "N/A- Dept/Agency does not have internal web pages", "q33einternal": "N/A-Dept/Agency does not have internal web pages", "q33finternal": "N/A- Dept/Agency does not have internal web pages", "q33ginternal": "N/A- Dept/Agency does not have internal web pages", "q33hinternal": "N/A-Dept/Agency does not have internal web pages", "q33iinternal": "", "q33jinternal": "", "q33kinternal": "", "q34": "Yes", "q35": "Yes", "q36": "", "q37": "", "Top Viewed Public Webpages that fully conform": 1, "Top viewed Intranet Web Pages that fully conform": 1, "Top viewed electronic documents that fully conform": 1, "Top viewed videos that fully conform": 1, "q38a": 12, "q38b": "Reduction of PDFs on website has been ongoing. Staff will also assess their production of PDFs to determine if other formats are acceptable.", "q38c": "The 508 PM from last year retired and we have not been able to hire a replacement. Lack of staff to dedicate to an agency accessibility program would be improved by having a full-time Section 508 Program manager. We also receive inaccessible documents/forms from other agencies to complete and publish so we must spend time remediating their content.", "q38d": "As noted, all PDF documents in the top 10 have conforming alternate versions and are print versions of conformant web pages." }, { "Department or Agency Name": "Administrative Conference of United States", "Policy Integration Factor Outcome": "Moderate", "Acquisition Factor Outcome": "Very High", "Testing and Remediation Factor Outcome": "Low", "Accessibility Implementation Index Outcome": "Moderate", "Accessibility Conformance Index Outcome": "Low", "q1 agency size": "Very Small Agencies (<100 employees)", "q2 description": "A centralized Department-wide or agency-wide program that consolidates management and decision-making responsibilities for sub-agencies, components, and/or offices within the Department or agency.", "q3a activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3b activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3c activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3d activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3e activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q4programs": "No", "q5program": "", "q6cio": "No", "q6ano": "General Counsel", "q7totalno": 0.1, "q8totalno": "", "q9track": "No", "q10budg": "", "q11hoursper": "Part time - Department- or Agency-wide Section 508 program manager has additional duties and works less than 40 hours per week supporting the agency-wide Section 508 program [insert hours per week dedicated to Section 508 program *required]", "q11a pt": 1, "q12 resources": "Create or remediate electronic documents to comply with Section 508,Evaluate and/or remediate web content", "q13ict": "Yes", "q14availict": "Publicly available ,Includes documented processes and procedures for Section 508 issues and complaints", "q15a ICT": "Somewhat integrated", "q15b ICT": "Somewhat integrated", "q15c ICT": "Somewhat integrated", "q15d ICT": "Somewhat integrated", "q15e ICT": "Somewhat integrated", "q15f ICT": "N/A-Department/Agency does not perform or have policies related to this function", "q15g ICT": "N/A-Department/Agency does not perform or have policies related to this function", "q15h ICT": "Somewhat integrated", "q15i ICT": "N/A-Department/Agency does not perform or have policies related to this function", "q16mandate": "No", "q17require": "Other frequency not listed", "q18rolesspec": "None of Above", "18aictprof": "", "q19aexcept": "No", "q19bexcept": "", "q19cdexcept": "No", "q20aundue": "No", "q20bundue": "", "q20cundue": "No", "q21abest": "No", "q21bbest": "", "q21cbest": "No", "q22": "N/A - Department/Agency does not procure ICT", "q23": "N/A - Department/Agency does not release solicitations", "q24": "N/A- Department/Agency does not award contracts", "q25": "N/A - Department/Agency does not award contracts", "q26": "N/A - Department/Agency does not procure ICT", "q27": "N/A - Department/Agency does not award contracts", "q28grc": "No", "q29ahardware": "No", "q29bhardware": "No", "q29chardware": "No", "q29dhardware": "Never (0%)", "q29ehardware": "No", "q29fhardware": "Never (0%)", "q29ghardware": "No", "q29hardware": "", "q29ihardware": "No", "q29jhardware": "", "q29khardware": "", "q29lhard": "", "q30asoftware": "No", "q30bsoftware": "No", "q30csoftware": "No", "q30dsoftware": "Never (0%)", "q30esoftware": "No", "q30fsoftware": "Never (0%)", "q30gsoftware": "No", "q30hsoftware": "", "q30isoftware": "No", "q30jsoftware": "", "q30ksoftware": "", "q30lsoftware": "", "q31aelec": "Yes", "q31belec": "Yes", "q31celec": "No", "q31delec": "Never (0%)", "q31eelec": "No", "q31felec": "Sometimes (11-50%)", "q31g1elec": "Never (0%)", "q31helec": "No", "q31ielec": 3466, "q31jelec": "", "q31kelec": "", "q32aweb": "No", "q32bweb": "No", "q32cweb": "No", "q32dweb": "Never (0%)", "q32eweb": "No", "q32fweb": "Never (0%)", "q32gweb": "Never (0%)", "q32hweb": "No", "q32iweb": "", "q32jweb": "", "q32kweb": "", "q33ainternal": "N/A-Dept/Agency does not have internal web pages", "q33binternal": "N/A-Dept/Agency does not have internal web pages", "q33cinternal": "N/A-Dept/Agency does not have internal web pages", "q33dinternal": "N/A- Dept/Agency does not have internal web pages", "q33einternal": "N/A-Dept/Agency does not have internal web pages", "q33finternal": "N/A- Dept/Agency does not have internal web pages", "q33ginternal": "N/A- Dept/Agency does not have internal web pages", "q33hinternal": "N/A-Dept/Agency does not have internal web pages", "q33iinternal": "", "q33jinternal": "", "q33kinternal": "", "q34": "No", "q35": "Yes", "q36": "", "q37": "", "Top Viewed Public Webpages that fully conform": 0, "Top viewed Intranet Web Pages that fully conform": 1, "Top viewed electronic documents that fully conform": 0, "Top viewed videos that fully conform": 0, "q38a": 4, "q38b": "Most changes affecting Section 508 compliance were implemented 1.5 years ago when the website was redesigned. See further description below.", "q38c": "ACUS is a micro agency with no components and fewer than a dozen FTEs. The agency enters contracts for HR and EEO services (with GSA), IT services (with an external vendor), and has no independent leasing authority (GSA does that, too). Our miniscule budget does not allow for rigorous or systematic testing (in-house or via contract) or dedicated Section 508 staff. The few software products employed at ACUS are generally off-the-shelf (since ACUS does not develop or operate its own software or mobile apps) and are commonly used throughout government (e.g., Microsoft products). Any service providers (e.g., website developers) are from the GSA schedule of approved contractors that meet government requirements. Imposing testing and similar requirements (even through a shared service provider) would be unduly burdensome at ACUS. Any testing is performed on an ad hoc basis, with priority given to congressionally mandated documents and website development activities.", "q38d": "FYI, when ACUS redesigned its website approximately 1.5 years ago (because support for its web content management system was set to expire), ACUS worked with the external developers to ensure accessibility and to create the best user experience possible--minimal graphics and pictures, low visual clutter, no flashing images, appropriate contrast, plain English, etc. In addition, an accessibility checker was added for use by ACUS website content creators. The redesign and migration imposed a significant cost on the agency that caused ACUS to delay other important expenditures.\n\nWith regard to question 22 on ICT procurement, ACUS merely purchases licenses for off-the-shelf ICT--not the type of procurement contemplated by the question. Moreover, all such purchases fall below the micro-purchase threshold (and simplified acquisition threshold).\n\nWith regard to question 36 and the number of 508 complaints received, ACUS has NEVER received a 508 complaint--not in the last year, and not since the agency opened in 2010." }, { "Department or Agency Name": "Department of Energy", "Policy Integration Factor Outcome": "Low", "Acquisition Factor Outcome": "Moderate", "Testing and Remediation Factor Outcome": "Low", "Accessibility Implementation Index Outcome": "Moderate", "Accessibility Conformance Index Outcome": "Low", "q1 agency size": "Large Agencies (10,000-74,999 employees)", "q2 description": "A de-centralized Department-wide or agency-wide program that distributes Section 508 management and decision-making responsibilities to individual programs at sub-agencies, components, and/or offices within the Department or agency.", "q3a activities": "No, this activity is decentralized and performed independently at the component level", "q3b activities": "No, this activity is decentralized and performed independently at the component level", "q3c activities": "No, this activity is decentralized and performed independently at the component level", "q3d activities": "No, this activity is decentralized and performed independently at the component level", "q3e activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q4programs": "Yes", "q5program": "Power Marketing Administration", "q6cio": "Yes", "q6ano": "", "q7totalno": "", "q8totalno": "", "q9track": "Yes", "q10budg": 600000, "q11hoursper": "Part time - Department- or Agency-wide Section 508 program manager has additional duties and works less than 40 hours per week supporting the agency-wide Section 508 program [insert hours per week dedicated to Section 508 program *required]", "q11a pt": 8, "q12 resources": "Assist acquisition officials to prepare Section 508 language in ICT contracts,Assist acquisition officials to evaluate Section 508 conformance prior to or after ICT purchase,Assist developers in creating web content or software that complies with Section 508,Create or remediate electronic documents to comply with Section 508,Evaluate and/or remediate web content,Evaluate and/or remediate software,Evaluate and/or remediate hardware,Provide training,Provide alternate formats", "q13ict": "Yes", "q14availict": "Publicly available", "q15a ICT": "Moderately integrated", "q15b ICT": "Somewhat integrated", "q15c ICT": "Moderately integrated", "q15d ICT": "Moderately integrated", "q15e ICT": "Moderately integrated", "q15f ICT": "Moderately integrated", "q15g ICT": "Somewhat integrated", "q15h ICT": "Somewhat integrated", "q15i ICT": "Somewhat integrated", "q16mandate": "No", "q17require": "", "q18rolesspec": "None of Above", "18aictprof": "", "q19aexcept": "No", "q19bexcept": "", "q19cdexcept": "No", "q20aundue": "No", "q20bundue": "", "q20cundue": "No", "q21abest": "No", "q21bbest": "", "q21cbest": "No", "q22": "Often (51-90%)", "q23": "Sometimes (11-50%)", "q24": "Sometimes (11-50%)", "q25": "Often (51-90%)", "q26": "Sometimes (11-50%)", "q27": "Sometimes (11-50%)", "q28grc": "No", "q29ahardware": "No", "q29bhardware": "No", "q29chardware": "No", "q29dhardware": "", "q29ehardware": "No", "q29fhardware": "Never (0%)", "q29ghardware": "No", "q29hardware": "", "q29ihardware": "No", "q29jhardware": "", "q29khardware": "", "q29lhard": "", "q30asoftware": "Yes", "q30bsoftware": "No", "q30csoftware": "No", "q30dsoftware": "Sometimes (11-50%)", "q30esoftware": "No", "q30fsoftware": "Sometimes (11-50%)", "q30gsoftware": "No", "q30hsoftware": "", "q30isoftware": "No", "q30jsoftware": "", "q30ksoftware": "", "q30lsoftware": "", "q31aelec": "Yes", "q31belec": "No", "q31celec": "No", "q31delec": "Often (51-90%)", "q31eelec": "No", "q31felec": "Often (51-90%)", "q31g1elec": "Often (51-90%)", "q31helec": "Yes", "q31ielec": 75000, "q31jelec": 75000, "q31kelec": 3300, "q32aweb": "Yes", "q32bweb": "No", "q32cweb": "No", "q32dweb": "Almost always (+90%)", "q32eweb": "No", "q32fweb": "Sometimes (11-50%)", "q32gweb": "Almost always (+90%)", "q32hweb": "Yes", "q32iweb": 59000, "q32jweb": 59000, "q32kweb": 57000, "q33ainternal": "Yes", "q33binternal": "No", "q33cinternal": "No", "q33dinternal": "", "q33einternal": "No", "q33finternal": "Sometimes (11-50%)", "q33ginternal": "Sometimes (11-50%)", "q33hinternal": "No", "q33iinternal": 32000, "q33jinternal": "", "q33kinternal": "", "q34": "No", "q35": "Yes", "q36": 2, "q37": 2, "Top Viewed Public Webpages that fully conform": 0.7, "Top viewed Intranet Web Pages that fully conform": 0, "Top viewed electronic documents that fully conform": 0.3, "Top viewed videos that fully conform": 0.6, "q38a": "", "q38b": "", "q38c": "", "q38d": "" }, { "Department or Agency Name": "Department of Education", "Policy Integration Factor Outcome": "Very High", "Acquisition Factor Outcome": "Very High", "Testing and Remediation Factor Outcome": "Moderate", "Accessibility Implementation Index Outcome": "High", "Accessibility Conformance Index Outcome": "Moderate", "q1 agency size": "Medium Agencies (1,000-9,999 employees)", "q2 description": "A centralized Department-wide or agency-wide program that consolidates management and decision-making responsibilities for sub-agencies, components, and/or offices within the Department or agency.", "q3a activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3b activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3c activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3d activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3e activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q4programs": "No", "q5program": "", "q6cio": "Yes", "q6ano": "", "q7totalno": "", "q8totalno": 1.2, "q9track": "Yes", "q10budg": 1500000, "q11hoursper": "N/A- there is no Department- or Agency-wide Section 508 program manager", "q11a pt": 0, "q12 resources": "Assist acquisition officials to evaluate Section 508 conformance prior to or after ICT purchase,Assist developers in creating web content or software that complies with Section 508,Create or remediate electronic documents to comply with Section 508,Evaluate and/or remediate web content,Evaluate and/or remediate software,Evaluate and/or remediate hardware,Provide training", "q13ict": "Yes", "q14availict": "Includes authorities, roles and responsibilities, and expectations,Includes documented processes and procedures for Section 508 conformance testing,Includes documented processes and procedures for Section 508 issues and complaints", "q15a ICT": "Fully integrated", "q15b ICT": "Fully integrated", "q15c ICT": "Fully integrated", "q15d ICT": "Fully integrated", "q15e ICT": "Fully integrated", "q15f ICT": "Fully integrated", "q15g ICT": "Fully integrated", "q15h ICT": "Fully integrated", "q15i ICT": "Mostly integrated", "q16mandate": "No", "q17require": "", "q18rolesspec": "None of Above", "18aictprof": "", "q19aexcept": "Yes", "q19bexcept": 0, "q19cdexcept": "No", "q20aundue": "Yes", "q20bundue": 0, "q20cundue": "No", "q21abest": "Yes", "q21bbest": 1, "q21cbest": "Yes", "q22": "Almost always (+90%)", "q23": "Almost always (+90%)", "q24": "Almost always (+90%)", "q25": "Never (0%)", "q26": "Almost always (+90%)", "q27": "Almost always (+90%)", "q28grc": "Yes", "q29ahardware": "No", "q29bhardware": "Yes", "q29chardware": "No", "q29dhardware": "", "q29ehardware": "No", "q29fhardware": "Never (0%)", "q29ghardware": "Yes", "q29hardware": 90, "q29ihardware": "Yes", "q29jhardware": 3841, "q29khardware": 0, "q29lhard": 0, "q30asoftware": "Yes", "q30bsoftware": "Yes", "q30csoftware": "No", "q30dsoftware": "Never (0%)", "q30esoftware": "No", "q30fsoftware": "Almost always (+90%)", "q30gsoftware": "Yes", "q30hsoftware": 100, "q30isoftware": "Yes", "q30jsoftware": 842, "q30ksoftware": 200, "q30lsoftware": 150, "q31aelec": "Yes", "q31belec": "Yes", "q31celec": "No", "q31delec": "", "q31eelec": "No", "q31felec": "Almost always (+90%)", "q31g1elec": "Never (0%)", "q31helec": "Yes", "q31ielec": 80300, "q31jelec": 212, "q31kelec": 212, "q32aweb": "Yes", "q32bweb": "Yes", "q32cweb": "No", "q32dweb": "", "q32eweb": "No", "q32fweb": "Almost always (+90%)", "q32gweb": "Never (0%)", "q32hweb": "Yes", "q32iweb": 2500, "q32jweb": 45, "q32kweb": 40, "q33ainternal": "Yes", "q33binternal": "Yes", "q33cinternal": "No", "q33dinternal": "", "q33einternal": "No", "q33finternal": "Almost always (+90%)", "q33ginternal": "Almost always (+90%)", "q33hinternal": "Yes", "q33iinternal": 1971, "q33jinternal": 1971, "q33kinternal": 1733, "q34": "No", "q35": "Yes", "q36": "", "q37": "", "Top Viewed Public Webpages that fully conform": 0.4, "Top viewed Intranet Web Pages that fully conform": 0.8, "Top viewed electronic documents that fully conform": 0, "Top viewed videos that fully conform": 0.2, "q38a": 80, "q38b": "", "q38c": "", "q38d": "" }, { "Department or Agency Name": "Department of Health and Human Services", "Policy Integration Factor Outcome": "Moderate", "Acquisition Factor Outcome": "High", "Testing and Remediation Factor Outcome": "High", "Accessibility Implementation Index Outcome": "High", "Accessibility Conformance Index Outcome": "Very Low", "q1 agency size": "Very Large Agencies (>=75,000 employees)", "q2 description": "A de-centralized Department-wide or agency-wide program that distributes Section 508 management and decision-making responsibilities to individual programs at sub-agencies, components, and/or offices within the Department or agency.", "q3a activities": "No, this activity is decentralized and performed independently at the component level", "q3b activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3c activities": "No, this activity is decentralized and performed independently at the component level", "q3d activities": "No, this activity is decentralized and performed independently at the component level", "q3e activities": "No, this activity is decentralized and performed independently at the component level", "q4programs": "Yes", "q5program": "", "q6cio": "No", "q6ano": "Component Programs", "q7totalno": 5, "q8totalno": 8, "q9track": "No", "q10budg": "", "q11hoursper": "N/A- there is no Department- or Agency-wide Section 508 program manager", "q11a pt": 0, "q12 resources": "Assist developers in creating web content or software that complies with Section 508,Evaluate and/or remediate web content,Provide alternate formats", "q13ict": "Yes", "q14availict": "", "q15a ICT": "Mostly integrated", "q15b ICT": "Moderately integrated", "q15c ICT": "Moderately integrated", "q15d ICT": "Fully integrated", "q15e ICT": "Moderately integrated", "q15f ICT": "Somewhat integrated", "q15g ICT": "Fully integrated", "q15h ICT": "Moderately integrated", "q15i ICT": "Somewhat integrated", "q16mandate": "No", "q17require": "", "q18rolesspec": "None of Above", "18aictprof": "", "q19aexcept": "Yes", "q19bexcept": 10, "q19cdexcept": "Yes", "q20aundue": "Yes", "q20bundue": 4, "q20cundue": "Yes", "q21abest": "No", "q21bbest": "", "q21cbest": "Yes", "q22": "Often (51-90%)", "q23": "Often (51-90%)", "q24": "Sometimes (11-50%)", "q25": "Often (51-90%)", "q26": "Often (51-90%)", "q27": "Sometimes (11-50%)", "q28grc": "Yes", "q29ahardware": "Yes", "q29bhardware": "Yes", "q29chardware": "Yes", "q29dhardware": "", "q29ehardware": "Yes", "q29fhardware": "Sometimes (11-50%)", "q29ghardware": "No", "q29hardware": 60, "q29ihardware": "Yes", "q29jhardware": 90000, "q29khardware": 50000, "q29lhard": 40000, "q30asoftware": "Yes", "q30bsoftware": "Yes", "q30csoftware": "Yes", "q30dsoftware": "", "q30esoftware": "Yes", "q30fsoftware": "Rarely (1-10%)", "q30gsoftware": "No", "q30hsoftware": "", "q30isoftware": "Yes", "q30jsoftware": 1900, "q30ksoftware": 600, "q30lsoftware": 120, "q31aelec": "Yes", "q31belec": "Yes", "q31celec": "Yes", "q31delec": "", "q31eelec": "Yes", "q31felec": "Often (51-90%)", "q31g1elec": "Almost always (+90%)", "q31helec": "No", "q31ielec": "", "q31jelec": "", "q31kelec": "", "q32aweb": "Yes", "q32bweb": "Yes", "q32cweb": "Yes", "q32dweb": "", "q32eweb": "Yes", "q32fweb": "Almost always (+90%)", "q32gweb": "Often (51-90%)", "q32hweb": "No", "q32iweb": "", "q32jweb": "", "q32kweb": "", "q33ainternal": "Yes", "q33binternal": "Yes", "q33cinternal": "Yes", "q33dinternal": "", "q33einternal": "No", "q33finternal": "Often (51-90%)", "q33ginternal": "Almost always (+90%)", "q33hinternal": "No", "q33iinternal": "", "q33jinternal": "", "q33kinternal": "", "q34": "Yes", "q35": "Yes", "q36": 5, "q37": 4, "Top Viewed Public Webpages that fully conform": 0, "Top viewed Intranet Web Pages that fully conform": 0, "Top viewed electronic documents that fully conform": 0.5, "Top viewed videos that fully conform": 0, "q38a": 180, "q38b": "Removed Section 508 Program staff from many divisions.", "q38c": "No agencywide program. Resourcing and ability to easily share services would be valuable.", "q38d": "Some components have existing effective programs. Departmentwide report does not adequately represent the quality of these agency programs." }, { "Department or Agency Name": "Department of Housing and Urban Development", "Policy Integration Factor Outcome": "Very Low", "Acquisition Factor Outcome": "Low", "Testing and Remediation Factor Outcome": "Very Low", "Accessibility Implementation Index Outcome": "Very Low", "Accessibility Conformance Index Outcome": "Very Low", "q1 agency size": "Medium Agencies (1,000-9,999 employees)", "q2 description": "A centralized Department-wide or agency-wide program that consolidates management and decision-making responsibilities for sub-agencies, components, and/or offices within the Department or agency.", "q3a activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3b activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3c activities": "No, this activity is decentralized and performed independently at the component level", "q3d activities": "No, this activity is decentralized and performed independently at the component level", "q3e activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q4programs": "No", "q5program": "", "q6cio": "Yes", "q6ano": "", "q7totalno": 0.05, "q8totalno": "", "q9track": "No", "q10budg": "", "q11hoursper": "Part time - Department- or Agency-wide Section 508 program manager has additional duties and works less than 40 hours per week supporting the agency-wide Section 508 program [insert hours per week dedicated to Section 508 program *required]", "q11a pt": 0, "q12 resources": "Evaluate and/or remediate software,Provide training", "q13ict": "Yes", "q14availict": "Publicly available ,Includes authorities, roles and responsibilities, and expectations,Includes documented processes and procedures for Section 508 issues and complaints", "q15a ICT": "Somewhat integrated", "q15b ICT": "Not integrated", "q15c ICT": "Not integrated", "q15d ICT": "Mostly integrated", "q15e ICT": "Not integrated", "q15f ICT": "Not integrated", "q15g ICT": "Somewhat integrated", "q15h ICT": "Moderately integrated", "q15i ICT": "Not integrated", "q16mandate": "Yes", "q17require": "Annually", "q18rolesspec": "Web Content Managers", "18aictprof": "", "q19aexcept": "Yes", "q19bexcept": "", "q19cdexcept": "Yes", "q20aundue": "Yes", "q20bundue": "", "q20cundue": "Yes", "q21abest": "Yes", "q21bbest": 1, "q21cbest": "Yes", "q22": "Rarely (1-10%)", "q23": "Never (0%)", "q24": "Never (0%)", "q25": "Never (0%)", "q26": "Often (51-90%)", "q27": "Rarely (1-10%)", "q28grc": "No", "q29ahardware": "No", "q29bhardware": "No", "q29chardware": "No", "q29dhardware": "", "q29ehardware": "No", "q29fhardware": "Never (0%)", "q29ghardware": "No", "q29hardware": "", "q29ihardware": "No", "q29jhardware": "", "q29khardware": "", "q29lhard": "", "q30asoftware": "No", "q30bsoftware": "No", "q30csoftware": "No", "q30dsoftware": "Never (0%)", "q30esoftware": "No", "q30fsoftware": "Often (51-90%)", "q30gsoftware": "No", "q30hsoftware": "", "q30isoftware": "No", "q30jsoftware": "", "q30ksoftware": "", "q30lsoftware": "", "q31aelec": "No", "q31belec": "No", "q31celec": "No", "q31delec": "Never (0%)", "q31eelec": "No", "q31felec": "Rarely (1-10%)", "q31g1elec": "Sometimes (11-50%)", "q31helec": "No", "q31ielec": "", "q31jelec": "", "q31kelec": "", "q32aweb": "Yes", "q32bweb": "Yes", "q32cweb": "No", "q32dweb": "Never (0%)", "q32eweb": "No", "q32fweb": "Almost always (+90%)", "q32gweb": "Almost always (+90%)", "q32hweb": "No", "q32iweb": "", "q32jweb": "", "q32kweb": "", "q33ainternal": "No", "q33binternal": "No", "q33cinternal": "No", "q33dinternal": "", "q33einternal": "No", "q33finternal": "Rarely (1-10%)", "q33ginternal": "Rarely (1-10%)", "q33hinternal": "No", "q33iinternal": "", "q33jinternal": "", "q33kinternal": "", "q34": "No", "q35": "Yes", "q36": 1, "q37": 1, "Top Viewed Public Webpages that fully conform": 0, "Top viewed Intranet Web Pages that fully conform": 0, "Top viewed electronic documents that fully conform": 0, "Top viewed videos that fully conform": 0, "q38a": "n/a", "q38b": "Over the past year, HUD published an updated accessibility policy, established a process for tracking and formally evaluating exceptions requests, and has begun integrating Section 508 testing as a requirement in IT governance processes.", "q38c": "n/a", "q38d": "Not able to test sites and electronic content as part of the assessment" }, { "Department or Agency Name": "Department of Labor", "Policy Integration Factor Outcome": "Very Low", "Acquisition Factor Outcome": "Low", "Testing and Remediation Factor Outcome": "Low", "Accessibility Implementation Index Outcome": "Low", "Accessibility Conformance Index Outcome": "Very Low", "q1 agency size": "Large Agencies (10,000-74,999 employees)", "q2 description": "A centralized Department-wide or agency-wide program that consolidates management and decision-making responsibilities for sub-agencies, components, and/or offices within the Department or agency.", "q3a activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3b activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3c activities": "No, this activity is decentralized and performed independently at the component level", "q3d activities": "No, this activity is decentralized and performed independently at the component level", "q3e activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q4programs": "No", "q5program": "", "q6cio": "Yes", "q6ano": "", "q7totalno": 4, "q8totalno": "", "q9track": "No", "q10budg": 1400000, "q11hoursper": "Full time - Department- or Agency-wide Section 508 program manager works 40 hours per week fully dedicated to supporting the agency-wide Section 508 program", "q11a pt": 0, "q12 resources": "Assist acquisition officials to prepare Section 508 language in ICT contracts,Assist acquisition officials to evaluate Section 508 conformance prior to or after ICT purchase,Assist developers in creating web content or software that complies with Section 508,Create or remediate electronic documents to comply with Section 508,Evaluate and/or remediate web content,Evaluate and/or remediate software,Evaluate and/or remediate hardware,Provide training,Provide alternate formats", "q13ict": "Yes", "q14availict": "Includes authorities, roles and responsibilities, and expectations,Includes documented processes and procedures for Section 508 issues and complaints", "q15a ICT": "Somewhat integrated", "q15b ICT": "Not integrated", "q15c ICT": "Not integrated", "q15d ICT": "Somewhat integrated", "q15e ICT": "Somewhat integrated", "q15f ICT": "Somewhat integrated", "q15g ICT": "Somewhat integrated", "q15h ICT": "Somewhat integrated", "q15i ICT": "Not integrated", "q16mandate": "Yes", "q17require": "Annually", "q18rolesspec": "None of Above", "18aictprof": "", "q19aexcept": "No", "q19bexcept": "", "q19cdexcept": "No", "q20aundue": "No", "q20bundue": "", "q20cundue": "No", "q21abest": "No", "q21bbest": "", "q21cbest": "No", "q22": "Rarely (1-10%)", "q23": "Rarely (1-10%)", "q24": "Rarely (1-10%)", "q25": "Rarely (1-10%)", "q26": "Sometimes (11-50%)", "q27": "Rarely (1-10%)", "q28grc": "No", "q29ahardware": "No", "q29bhardware": "Yes", "q29chardware": "No", "q29dhardware": "Never (0%)", "q29ehardware": "No", "q29fhardware": "Rarely (1-10%)", "q29ghardware": "No", "q29hardware": "", "q29ihardware": "No", "q29jhardware": "", "q29khardware": "", "q29lhard": "", "q30asoftware": "No", "q30bsoftware": "Yes", "q30csoftware": "No", "q30dsoftware": "Rarely (1-10%)", "q30esoftware": "No", "q30fsoftware": "Rarely (1-10%)", "q30gsoftware": "No", "q30hsoftware": "", "q30isoftware": "No", "q30jsoftware": "", "q30ksoftware": "", "q30lsoftware": "", "q31aelec": "No", "q31belec": "Yes", "q31celec": "No", "q31delec": "Rarely (1-10%)", "q31eelec": "No", "q31felec": "Rarely (1-10%)", "q31g1elec": "Sometimes (11-50%)", "q31helec": "No", "q31ielec": "", "q31jelec": "", "q31kelec": "", "q32aweb": "No", "q32bweb": "Yes", "q32cweb": "No", "q32dweb": "Rarely (1-10%)", "q32eweb": "No", "q32fweb": "Sometimes (11-50%)", "q32gweb": "Sometimes (11-50%)", "q32hweb": "No", "q32iweb": "", "q32jweb": "", "q32kweb": "", "q33ainternal": "No", "q33binternal": "Yes", "q33cinternal": "No", "q33dinternal": "", "q33einternal": "No", "q33finternal": "Rarely (1-10%)", "q33ginternal": "Sometimes (11-50%)", "q33hinternal": "No", "q33iinternal": "", "q33jinternal": "", "q33kinternal": "", "q34": "No", "q35": "Yes", "q36": "", "q37": "", "Top Viewed Public Webpages that fully conform": 0, "Top viewed Intranet Web Pages that fully conform": 0.5, "Top viewed electronic documents that fully conform": 0.2, "Top viewed videos that fully conform": 0, "q38a": "400 hours", "q38b": "The Department has hired an experienced Section 508 Team Lead to serve as the Section 508 Program Manager. The Section 508 Program Office has been realigned from the Branch of Quality Management to the Division of IT Governance. This realignment positions the 508 Program for success. The Department conducted extensive (several times per week) role-based technical training from June 2024 until January 2025.", "q38c": ". The Section 508 Program was reduced from 7 FTEs and 5 contractors to 4 FTEs and zero contractors. The loss in capacity affects DOL’s ability to deliver and scale training and testing activities. Among the most helpful things that GSA’s 508 Program could offer:\n• A license for a capable, relatively inexpensive automatic testing tool for web content (such as PopeTech) to track and store testing results.\n• A license for “training-in-a-box,” such as Deque University.\n• Tools and processes to execute manual testing that are not as resource-intensive as the Trusted Tester methodology. \n• On-demand micro-learnings (short videos and articles) for high impact web accessibility fixes, including:\no Accessible form labels\no Accessible error messaging\no Accessible accordions\no Document structure including headings, regions and lists\no Accessible page titles\no Proper keyboard interaction and accessible naming when, for example, a clickable graphic is next to a text link and both elements go to the same place\n• A tool that visualizes tab stops, such as Accessibility Insights for Web (Accessibility Insights for Web is not suitable for DOL)\n• More guidance that avoiding PDF is a huge win for document accessibility! \n• A tool to track Section 508 exceptions (and the provision of Alternative Means plans for Best Meets, Fundamental Alteration and Undue Burden) across government. It would be compelling to know, for instance “DOL used Best Meets 10,000 times in FY27, but a similar-sized agency used it 4,000 times. And here’s the evidence supplied to support the Best Meets determination.”)\n• Regular updates to Section508.gov that contain technical, practical tips for creating Section 508 compliant content.\n• Best practices (and pitfalls to avoid) for using Artificial Intelligence in creating, managing and evaluating Section 508 compliant content.", "q38d": "No" }, { "Department or Agency Name": "Department of State", "Policy Integration Factor Outcome": "Low", "Acquisition Factor Outcome": "Moderate", "Testing and Remediation Factor Outcome": "Very High", "Accessibility Implementation Index Outcome": "High", "Accessibility Conformance Index Outcome": "High", "q1 agency size": "Large Agencies (10,000-74,999 employees)", "q2 description": "A centralized Department-wide or agency-wide program that consolidates management and decision-making responsibilities for sub-agencies, components, and/or offices within the Department or agency.", "q3a activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3b activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3c activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3d activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3e activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q4programs": "No", "q5program": "", "q6cio": "No", "q6ano": "Bureau of Personnel and Training", "q7totalno": 0.5, "q8totalno": "", "q9track": "Yes", "q10budg": 1626692, "q11hoursper": "Part time - Department- or Agency-wide Section 508 program manager has additional duties and works less than 40 hours per week supporting the agency-wide Section 508 program [insert hours per week dedicated to Section 508 program *required]", "q11a pt": 25, "q12 resources": "Assist acquisition officials to prepare Section 508 language in ICT contracts,Assist acquisition officials to evaluate Section 508 conformance prior to or after ICT purchase,Assist developers in creating web content or software that complies with Section 508,Create or remediate electronic documents to comply with Section 508,Evaluate and/or remediate web content,Evaluate and/or remediate software,Evaluate and/or remediate hardware,Provide training,Provide alternate formats", "q13ict": "No", "q14availict": "", "q15a ICT": "Moderately integrated", "q15b ICT": "Moderately integrated", "q15c ICT": "Moderately integrated", "q15d ICT": "Moderately integrated", "q15e ICT": "Not integrated", "q15f ICT": "Moderately integrated", "q15g ICT": "Moderately integrated", "q15h ICT": "Moderately integrated", "q15i ICT": "Not integrated", "q16mandate": "No", "q17require": "", "q18rolesspec": "Other", "18aictprof": "Part of our PA447 \"Disability and Reasonable Accommodation\" course discusses Section 508, and PA447 is mandatory for managers and supervisors. Section 508 contractor staff in the Office of Accessibility and Accommodations have mandatory trainings.", "q19aexcept": "Yes", "q19bexcept": "", "q19cdexcept": "Yes", "q20aundue": "Yes", "q20bundue": "", "q20cundue": "Yes", "q21abest": "Yes", "q21bbest": 10, "q21cbest": "Yes", "q22": "Almost always (+90%)", "q23": "Sometimes (11-50%)", "q24": "Sometimes (11-50%)", "q25": "Sometimes (11-50%)", "q26": "Sometimes (11-50%)", "q27": "Sometimes (11-50%)", "q28grc": "No", "q29ahardware": "Yes", "q29bhardware": "No", "q29chardware": "Yes", "q29dhardware": "Often (51-90%)", "q29ehardware": "Yes", "q29fhardware": "Almost always (+90%)", "q29ghardware": "Yes", "q29hardware": 95, "q29ihardware": "Yes", "q29jhardware": 6600, "q29khardware": 101, "q29lhard": 76, "q30asoftware": "Yes", "q30bsoftware": "Yes", "q30csoftware": "Yes", "q30dsoftware": "Often (51-90%)", "q30esoftware": "Yes", "q30fsoftware": "Often (51-90%)", "q30gsoftware": "Yes", "q30hsoftware": 95, "q30isoftware": "Yes", "q30jsoftware": 1500, "q30ksoftware": 644, "q30lsoftware": 387, "q31aelec": "Yes", "q31belec": "Yes", "q31celec": "Yes", "q31delec": "Almost always (+90%)", "q31eelec": "Yes", "q31felec": "Often (51-90%)", "q31g1elec": "Never (0%)", "q31helec": "Yes", "q31ielec": 860000, "q31jelec": 1254, "q31kelec": 1254, "q32aweb": "Yes", "q32bweb": "Yes", "q32cweb": "Yes", "q32dweb": "Often (51-90%)", "q32eweb": "Yes", "q32fweb": "Often (51-90%)", "q32gweb": "Sometimes (11-50%)", "q32hweb": "Yes", "q32iweb": 140234, "q32jweb": 4135, "q32kweb": 2481, "q33ainternal": "Yes", "q33binternal": "Yes", "q33cinternal": "Yes", "q33dinternal": "Often (51-90%)", "q33einternal": "Yes", "q33finternal": "Often (51-90%)", "q33ginternal": "Sometimes (11-50%)", "q33hinternal": "Yes", "q33iinternal": 60000, "q33jinternal": 7292, "q33kinternal": 5105, "q34": "Yes", "q35": "Yes", "q36": 3, "q37": 3, "Top Viewed Public Webpages that fully conform": 0.2, "Top viewed Intranet Web Pages that fully conform": 0, "Top viewed electronic documents that fully conform": 1, "Top viewed videos that fully conform": 1, "q38a": "", "q38b": "We have started vetting commonly used products and initiated office involvement when we encounter inaccessible products. We began working with our web team to require congressional reports to go through the remediation process prior to transmitting them to the Hill. We have also begun requiring several department reports (Military Finance and MD-715) to be Section 508-compliant on an annual basis.", "q38c": "Vacancies and the federal hiring freeze have had a serious impact on the Section 508 program. Our single federal FTE position with full-time responsibility for Section 508 issues has been vacant all year. \n\nAnswering the \"total (documents, hardware, etc.) owned and operated\" assessment questions is extremely difficult for a large agency with a literally global presence. This data frequently doesn't exist even at lower levels, and when it can be roughly estimated at lower levels, collecting it is itself an onerous process. \n\nAdditional Section 508 Resources, such as federal or contractor FTE Section 508 staff spread across the Department, would be extremely helpful, as would a reliable global inventory of all Department ICT.", "q38d": "The amount of guesswork required to make \"total owned or operated\" estimates is especially annoying given that the subsequent questions use these extremely unreliable estimates as the foundation for evaluations of the health of our program (e.g. we have tested only a small fraction of our public-facing documents.) I also feel that the \"public-facing documents\" question is itself somewhat unfair to agencies that have a vast number of historical or archival documents. \nWe encountered a potential issue with questions 19b and 20b. When we entered a value of 0 and clicked \"Save Draft,\" the values were not being saved. However, when we entered a value of 1, the system saved the data correctly. It appears that these fields may not be accepting 0 as a valid input." }, { "Department or Agency Name": "Department of Veterans Affairs", "Policy Integration Factor Outcome": "Low", "Acquisition Factor Outcome": "Low", "Testing and Remediation Factor Outcome": "Low", "Accessibility Implementation Index Outcome": "Low", "Accessibility Conformance Index Outcome": "Low", "q1 agency size": "Very Large Agencies (>=75,000 employees)", "q2 description": "A centralized Department-wide or agency-wide program that consolidates management and decision-making responsibilities for sub-agencies, components, and/or offices within the Department or agency.", "q3a activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3b activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3c activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3d activities": "No, this activity is decentralized and performed independently at the component level", "q3e activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q4programs": "No", "q5program": "", "q6cio": "Yes", "q6ano": "", "q7totalno": 15, "q8totalno": 39, "q9track": "Yes", "q10budg": 11400000, "q11hoursper": "Full time - Department- or Agency-wide Section 508 program manager works 40 hours per week fully dedicated to supporting the agency-wide Section 508 program", "q11a pt": 0, "q12 resources": "Assist acquisition officials to prepare Section 508 language in ICT contracts,Assist acquisition officials to evaluate Section 508 conformance prior to or after ICT purchase,Assist developers in creating web content or software that complies with Section 508,Create or remediate electronic documents to comply with Section 508,Evaluate and/or remediate web content,Evaluate and/or remediate software,Evaluate and/or remediate hardware,Provide training,Provide alternate formats", "q13ict": "Yes", "q14availict": "Publicly available ,Includes authorities, roles and responsibilities, and expectations,Includes documented processes and procedures for Section 508 issues and complaints", "q15a ICT": "Moderately integrated", "q15b ICT": "Somewhat integrated", "q15c ICT": "Somewhat integrated", "q15d ICT": "Moderately integrated", "q15e ICT": "Somewhat integrated", "q15f ICT": "Somewhat integrated", "q15g ICT": "Fully integrated", "q15h ICT": "Moderately integrated", "q15i ICT": "Not integrated", "q16mandate": "No", "q17require": "", "q18rolesspec": "None of Above", "18aictprof": "", "q19aexcept": "Yes", "q19bexcept": 5, "q19cdexcept": "No", "q20aundue": "Yes", "q20bundue": 0, "q20cundue": "No", "q21abest": "Yes", "q21bbest": 3, "q21cbest": "No", "q22": "Sometimes (11-50%)", "q23": "Sometimes (11-50%)", "q24": "Never (0%)", "q25": "Rarely (1-10%)", "q26": "Sometimes (11-50%)", "q27": "Rarely (1-10%)", "q28grc": "No", "q29ahardware": "Yes", "q29bhardware": "No", "q29chardware": "No", "q29dhardware": "Never (0%)", "q29ehardware": "No", "q29fhardware": "Never (0%)", "q29ghardware": "Yes", "q29hardware": 0, "q29ihardware": "Yes", "q29jhardware": 1564556, "q29khardware": 4, "q29lhard": 0, "q30asoftware": "Yes", "q30bsoftware": "No", "q30csoftware": "No", "q30dsoftware": "", "q30esoftware": "No", "q30fsoftware": "Rarely (1-10%)", "q30gsoftware": "Yes", "q30hsoftware": 10, "q30isoftware": "Yes", "q30jsoftware": 5132, "q30ksoftware": 572, "q30lsoftware": 230, "q31aelec": "Yes", "q31belec": "No", "q31celec": "No", "q31delec": "", "q31eelec": "No", "q31felec": "Never (0%)", "q31g1elec": "Sometimes (11-50%)", "q31helec": "Yes", "q31ielec": 994351, "q31jelec": 994351, "q31kelec": 369513, "q32aweb": "Yes", "q32bweb": "No", "q32cweb": "No", "q32dweb": "", "q32eweb": "No", "q32fweb": "Rarely (1-10%)", "q32gweb": "Sometimes (11-50%)", "q32hweb": "Yes", "q32iweb": 70225, "q32jweb": 70225, "q32kweb": 51460, "q33ainternal": "Yes", "q33binternal": "No", "q33cinternal": "No", "q33dinternal": "", "q33einternal": "No", "q33finternal": "Never (0%)", "q33ginternal": "Sometimes (11-50%)", "q33hinternal": "Yes", "q33iinternal": 5356, "q33jinternal": 5356, "q33kinternal": 1185, "q34": "No", "q35": "No", "q36": "", "q37": "", "Top Viewed Public Webpages that fully conform": 0.9, "Top viewed Intranet Web Pages that fully conform": 0, "Top viewed electronic documents that fully conform": 0.3, "Top viewed videos that fully conform": 0, "q38a": 80, "q38b": "Over the past year, VA’s Office of Section 508 Compliance has made progress in strengthening accessibility across digital acquisitions – progress made possible by the Office’s inclusion in the Federal Information Technology Acquisition (FITARA) process, which had not occurred in previous years. Despite limited resources due to staffing changes and ongoing realignment at VA, the Office now plays a critical role in identifying accessibility concerns, reviewing acquisition packages, and issuing formal letters of concern to vendors when products do not meet compliance standards. The FITARA Standard Operating Procedure (SOP) now includes Section 508 compliance as a formal requirement, and the Section 508 status and recommendation are included as a standing component of the weekly FITARA meetings. In FY25 to date, the Office has participated in 71 FITARA reviews, reviewed 309 contracts containing 159 ICT products, and recommended 30 contracts for letters of concern.  These ongoing efforts are intended to improve vendor accountability and reinforce VA’s commitment to equitable digital access for all users. Additionally, the Office aligned the Section 508 Defect Tracking Tool (DTT) with the VA Inventory System (VASI) to validate and maintain current accessibility status across systems and implemented a public-facing website that displays audit results and documented exceptions to promote transparency and accountability.", "q38c": "Over the past year, the Department has faced significant challenges in maintaining Section 508 compliance due to the loss of eight full-time employees, reducing the team to 15 and creating a fivefold workload increase. This staffing shortage has led to delays in more than 1,238 project reviews, a backlog of over 8,500 unresolved accessibility defects, unstaffed document reviews (800 per year), and only one SME supporting eLearning reviews (750 per year). The reduced capacity has also impacted the ability to provide sufficient Section 508 training and conduct critical outreach, while inaccessible ICT tools are being deployed without adequate compliance checks.", "q38d": "The Department of Veterans Affairs (VA) is advancing toward a fully centralized Section 508 program, with the goal of eliminating decentralized accessibility functions across staff offices. By consolidating all 508 compliance activities under a single, enterprise-managed authority, VA is ensuring consistent application of accessibility standards, reducing duplication of effort, and enhancing accountability and efficiency in meeting federal accessibility requirements. This centralized Section 508 program also enables the provision of standardized training and resources across the entire organization. By centralizing these efforts, the VA ensures that all personnel involved in the development and maintenance of digital services are well-informed and knowledgeable about the latest accessibility requirements and standards.\nThe Office of Section 508 Compliance also continues to navigate significant challenges surrounding resistance from major vendors such as Microsoft to fully meet accessibility requirements, as well as reluctance from some internal senior stakeholders to adopt necessary contract language changes, efforts that, in some cases, appear aimed at circumventing Section 508 legal requirements. To overcome these challenges and ensure accessible digital services for Veterans, increased and funded staff is urgently needed." }, { "Department or Agency Name": "Environmental Protection Agency", "Policy Integration Factor Outcome": "Low", "Acquisition Factor Outcome": "Moderate", "Testing and Remediation Factor Outcome": "Low", "Accessibility Implementation Index Outcome": "Low", "Accessibility Conformance Index Outcome": "Low", "q1 agency size": "Large Agencies (10,000-74,999 employees)", "q2 description": "A de-centralized Department-wide or agency-wide program that distributes Section 508 management and decision-making responsibilities to individual programs at sub-agencies, components, and/or offices within the Department or agency.", "q3a activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3b activities": "No, this activity is decentralized and performed independently at the component level", "q3c activities": "No, this activity is decentralized and performed independently at the component level", "q3d activities": "No, this activity is decentralized and performed independently at the component level", "q3e activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q4programs": "No", "q5program": "", "q6cio": "Yes", "q6ano": "", "q7totalno": 2, "q8totalno": 0.75, "q9track": "No", "q10budg": 367000, "q11hoursper": "Full time - Department- or Agency-wide Section 508 program manager works 40 hours per week fully dedicated to supporting the agency-wide Section 508 program", "q11a pt": 0, "q12 resources": "Provide training", "q13ict": "Yes", "q14availict": "Publicly available ,Includes authorities, roles and responsibilities, and expectations,Includes documented processes and procedures for Section 508 conformance testing", "q15a ICT": "Somewhat integrated", "q15b ICT": "Moderately integrated", "q15c ICT": "Not integrated", "q15d ICT": "Moderately integrated", "q15e ICT": "Somewhat integrated", "q15f ICT": "Moderately integrated", "q15g ICT": "Mostly integrated", "q15h ICT": "Somewhat integrated", "q15i ICT": "Not integrated", "q16mandate": "No", "q17require": "", "q18rolesspec": "None of Above", "18aictprof": "", "q19aexcept": "No", "q19bexcept": "", "q19cdexcept": "Yes", "q20aundue": "No", "q20bundue": "", "q20cundue": "Yes", "q21abest": "No", "q21bbest": "", "q21cbest": "Yes", "q22": "Often (51-90%)", "q23": "Rarely (1-10%)", "q24": "Sometimes (11-50%)", "q25": "Rarely (1-10%)", "q26": "Sometimes (11-50%)", "q27": "Sometimes (11-50%)", "q28grc": "No", "q29ahardware": "Yes", "q29bhardware": "No", "q29chardware": "No", "q29dhardware": "", "q29ehardware": "No", "q29fhardware": "Almost always (+90%)", "q29ghardware": "Yes", "q29hardware": 80, "q29ihardware": "Yes", "q29jhardware": 30000, "q29khardware": 5000, "q29lhard": 5000, "q30asoftware": "Yes", "q30bsoftware": "No", "q30csoftware": "No", "q30dsoftware": "", "q30esoftware": "No", "q30fsoftware": "Sometimes (11-50%)", "q30gsoftware": "Yes", "q30hsoftware": 35, "q30isoftware": "Yes", "q30jsoftware": 1457, "q30ksoftware": 40, "q30lsoftware": 33, "q31aelec": "Yes", "q31belec": "No", "q31celec": "No", "q31delec": "", "q31eelec": "No", "q31felec": "Rarely (1-10%)", "q31g1elec": "Often (51-90%)", "q31helec": "Yes", "q31ielec": 476721, "q31jelec": 1000, "q31kelec": 1, "q32aweb": "Yes", "q32bweb": "No", "q32cweb": "No", "q32dweb": "", "q32eweb": "No", "q32fweb": "Sometimes (11-50%)", "q32gweb": "Almost always (+90%)", "q32hweb": "Yes", "q32iweb": 300000, "q32jweb": 70, "q32kweb": 3, "q33ainternal": "Yes", "q33binternal": "No", "q33cinternal": "No", "q33dinternal": "", "q33einternal": "No", "q33finternal": "Rarely (1-10%)", "q33ginternal": "Sometimes (11-50%)", "q33hinternal": "Yes", "q33iinternal": 17000, "q33jinternal": 80, "q33kinternal": 0, "q34": "Yes", "q35": "Yes", "q36": 0, "q37": "", "Top Viewed Public Webpages that fully conform": 0, "Top viewed Intranet Web Pages that fully conform": 0, "Top viewed electronic documents that fully conform": 0, "Top viewed videos that fully conform": 0.8, "q38a": 230, "q38b": "The EPA rolled out a process to integrate Section 508 compliance into the Authority to Operate (ATO) process. An ATO is a formal declaration by the CIO that accepts responsibility for the operations of a system and officially declares that the system is authorized to operate. An ATO is required for all Federal Information Security Management Act (FISMA) systems or applications operating within the EPA enterprise environment. By integrating Section 508 into the ATO process, EPA has a control gate to increase the agency's rate of 508 compliance. \n\nEPA has also integrated an Accessibility Compliance Report (ACR) into our new software request process. EPA added a requirement for the collection of 508 documentation to the early stages of the Information and Communication Technology (ICT) acquisition lifecycle. \n\nThrough these two processes, EPA is integrating 508 into the software and system lifecycle.", "q38c": "EPA has deployed a tool for automated 508 compliance testing of public websites. This has not been applied to the intranet due to security concerns with scanning internal resources with an external tool. \n\nRecommend GSA provide a tool to federal agencies for automated 508 scanning of internal websites that is also compliant with federal security standards.", "q38d": "" }, { "Department or Agency Name": "General Services Administration", "Policy Integration Factor Outcome": "Very High", "Acquisition Factor Outcome": "High", "Testing and Remediation Factor Outcome": "Low", "Accessibility Implementation Index Outcome": "High", "Accessibility Conformance Index Outcome": "Very Low", "q1 agency size": "Medium Agencies (1,000-9,999 employees)", "q2 description": "A centralized Department-wide or agency-wide program that consolidates management and decision-making responsibilities for sub-agencies, components, and/or offices within the Department or agency.", "q3a activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3b activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3c activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3d activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3e activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q4programs": "No", "q5program": "", "q6cio": "Yes", "q6ano": "", "q7totalno": 2, "q8totalno": "", "q9track": "Yes", "q10budg": 1205000, "q11hoursper": "Full time - Department- or Agency-wide Section 508 program manager works 40 hours per week fully dedicated to supporting the agency-wide Section 508 program", "q11a pt": 0, "q12 resources": "Assist acquisition officials to prepare Section 508 language in ICT contracts,Assist acquisition officials to evaluate Section 508 conformance prior to or after ICT purchase,Assist developers in creating web content or software that complies with Section 508,Create or remediate electronic documents to comply with Section 508,Evaluate and/or remediate web content,Evaluate and/or remediate software,Provide training,Provide alternate formats", "q13ict": "Yes", "q14availict": "Publicly available ,Includes authorities, roles and responsibilities, and expectations,Includes documented processes and procedures for Section 508 conformance testing,Includes documented processes and procedures for Section 508 issues and complaints", "q15a ICT": "Mostly integrated", "q15b ICT": "Fully integrated", "q15c ICT": "Mostly integrated", "q15d ICT": "Fully integrated", "q15e ICT": "Fully integrated", "q15f ICT": "Mostly integrated", "q15g ICT": "Fully integrated", "q15h ICT": "Mostly integrated", "q15i ICT": "Mostly integrated", "q16mandate": "Yes", "q17require": "Annually", "q18rolesspec": "Acquisition professionals,Developers,Document authors,Testers,Web Content Managers", "18aictprof": "", "q19aexcept": "No", "q19bexcept": "", "q19cdexcept": "No", "q20aundue": "No", "q20bundue": "", "q20cundue": "No", "q21abest": "No", "q21bbest": "", "q21cbest": "No", "q22": "Often (51-90%)", "q23": "Often (51-90%)", "q24": "Often (51-90%)", "q25": "Often (51-90%)", "q26": "Almost always (+90%)", "q27": "Often (51-90%)", "q28grc": "No", "q29ahardware": "No", "q29bhardware": "No", "q29chardware": "No", "q29dhardware": "", "q29ehardware": "No", "q29fhardware": "Never (0%)", "q29ghardware": "No", "q29hardware": "", "q29ihardware": "No", "q29jhardware": "", "q29khardware": "", "q29lhard": "", "q30asoftware": "Yes", "q30bsoftware": "No", "q30csoftware": "No", "q30dsoftware": "", "q30esoftware": "Yes", "q30fsoftware": "Sometimes (11-50%)", "q30gsoftware": "Yes", "q30hsoftware": 30, "q30isoftware": "Yes", "q30jsoftware": 900, "q30ksoftware": 62, "q30lsoftware": 9, "q31aelec": "Yes", "q31belec": "No", "q31celec": "No", "q31delec": "", "q31eelec": "Yes", "q31felec": "Sometimes (11-50%)", "q31g1elec": "Often (51-90%)", "q31helec": "No", "q31ielec": "", "q31jelec": "", "q31kelec": "", "q32aweb": "Yes", "q32bweb": "No", "q32cweb": "No", "q32dweb": "", "q32eweb": "Yes", "q32fweb": "Often (51-90%)", "q32gweb": "Almost always (+90%)", "q32hweb": "Yes", "q32iweb": 150000, "q32jweb": 95000, "q32kweb": "", "q33ainternal": "Yes", "q33binternal": "No", "q33cinternal": "No", "q33dinternal": "", "q33einternal": "Yes", "q33finternal": "Often (51-90%)", "q33ginternal": "Almost always (+90%)", "q33hinternal": "Yes", "q33iinternal": 8000, "q33jinternal": 2500, "q33kinternal": "", "q34": "Yes", "q35": "Yes", "q36": 3, "q37": 3, "Top Viewed Public Webpages that fully conform": 0, "Top viewed Intranet Web Pages that fully conform": 0, "Top viewed electronic documents that fully conform": 0.1, "Top viewed videos that fully conform": 1, "q38a": "", "q38b": "In the past year, the GSA IT 508 Accessibility Program increased hybrid testing and remediation by making it easier for site owners to add manual testing to fix sites.", "q38c": "", "q38d": "" }, { "Department or Agency Name": "National Aeronautics and Space Administration", "Policy Integration Factor Outcome": "High", "Acquisition Factor Outcome": "Low", "Testing and Remediation Factor Outcome": "Very Low", "Accessibility Implementation Index Outcome": "Moderate", "Accessibility Conformance Index Outcome": "Very Low", "q1 agency size": "Large Agencies (10,000-74,999 employees)", "q2 description": "A centralized Department-wide or agency-wide program that consolidates management and decision-making responsibilities for sub-agencies, components, and/or offices within the Department or agency.", "q3a activities": "No, this activity is decentralized and performed independently at the component level", "q3b activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3c activities": "No, this activity is decentralized and performed independently at the component level", "q3d activities": "No, this activity is decentralized and performed independently at the component level", "q3e activities": "No, this activity is decentralized and performed independently at the component level", "q4programs": "No", "q5program": "", "q6cio": "Yes", "q6ano": "", "q7totalno": 1, "q8totalno": 2, "q9track": "Yes", "q10budg": 11095, "q11hoursper": "Full time - Department- or Agency-wide Section 508 program manager works 40 hours per week fully dedicated to supporting the agency-wide Section 508 program", "q11a pt": 0, "q12 resources": "Assist acquisition officials to evaluate Section 508 conformance prior to or after ICT purchase,Create or remediate electronic documents to comply with Section 508,Evaluate and/or remediate web content,Provide training,Provide alternate formats", "q13ict": "Yes", "q14availict": "Publicly available ,Includes authorities, roles and responsibilities, and expectations,Includes documented processes and procedures for Section 508 issues and complaints", "q15a ICT": "Mostly integrated", "q15b ICT": "Mostly integrated", "q15c ICT": "Mostly integrated", "q15d ICT": "Mostly integrated", "q15e ICT": "Mostly integrated", "q15f ICT": "Mostly integrated", "q15g ICT": "Mostly integrated", "q15h ICT": "Mostly integrated", "q15i ICT": "Mostly integrated", "q16mandate": "No", "q17require": "", "q18rolesspec": "None of Above", "18aictprof": "", "q19aexcept": "No", "q19bexcept": "", "q19cdexcept": "No", "q20aundue": "Yes", "q20bundue": "", "q20cundue": "No", "q21abest": "No", "q21bbest": "", "q21cbest": "No", "q22": "Rarely (1-10%)", "q23": "Almost always (+90%)", "q24": "Rarely (1-10%)", "q25": "Rarely (1-10%)", "q26": "Rarely (1-10%)", "q27": "Rarely (1-10%)", "q28grc": "No", "q29ahardware": "No", "q29bhardware": "No", "q29chardware": "No", "q29dhardware": "", "q29ehardware": "No", "q29fhardware": "Rarely (1-10%)", "q29ghardware": "No", "q29hardware": "", "q29ihardware": "No", "q29jhardware": "", "q29khardware": "", "q29lhard": "", "q30asoftware": "No", "q30bsoftware": "No", "q30csoftware": "No", "q30dsoftware": "Never (0%)", "q30esoftware": "No", "q30fsoftware": "Rarely (1-10%)", "q30gsoftware": "No", "q30hsoftware": "", "q30isoftware": "No", "q30jsoftware": "", "q30ksoftware": "", "q30lsoftware": "", "q31aelec": "Yes", "q31belec": "Yes", "q31celec": "No", "q31delec": "Rarely (1-10%)", "q31eelec": "No", "q31felec": "Rarely (1-10%)", "q31g1elec": "Sometimes (11-50%)", "q31helec": "Yes", "q31ielec": 740, "q31jelec": 740, "q31kelec": 444, "q32aweb": "No", "q32bweb": "Yes", "q32cweb": "No", "q32dweb": "Rarely (1-10%)", "q32eweb": "No", "q32fweb": "Rarely (1-10%)", "q32gweb": "Sometimes (11-50%)", "q32hweb": "Yes", "q32iweb": 740, "q32jweb": 740, "q32kweb": 60, "q33ainternal": "No", "q33binternal": "Yes", "q33cinternal": "No", "q33dinternal": "", "q33einternal": "No", "q33finternal": "Rarely (1-10%)", "q33ginternal": "Sometimes (11-50%)", "q33hinternal": "No", "q33iinternal": 740, "q33jinternal": 740, "q33kinternal": 444, "q34": "Yes", "q35": "Yes", "q36": "", "q37": "", "Top Viewed Public Webpages that fully conform": 0, "Top viewed Intranet Web Pages that fully conform": 0, "Top viewed electronic documents that fully conform": 0, "Top viewed videos that fully conform": 0, "q38a": 160, "q38b": "Staffing for CITR and manual testing; Pa11y tool;", "q38c": "Personnel performance, replaced program manager; underfunded (though we increased in FY25)", "q38d": "NASA is well positioned to improve our performance in this area next year. We centralized our IT acquisitions and established a task to review these procurements for 508 conformance and track compliance. We have enhanced our testing capability and have trusted tester capability as part of that task. We established an enterprise testing tool to validate web pages more quickly and easily. We are working with GSA to obtain their training for use in our enterprise learning tool to make Section 508 awareness training more available to staff, and require it for key web publishing roles. (risk was funded to enable contractor support)" }, { "Department or Agency Name": "National Science Foundation", "Policy Integration Factor Outcome": "Moderate", "Acquisition Factor Outcome": "Moderate", "Testing and Remediation Factor Outcome": "Low", "Accessibility Implementation Index Outcome": "Low", "Accessibility Conformance Index Outcome": "Low", "q1 agency size": "Medium Agencies (1,000-9,999 employees)", "q2 description": "A centralized Department-wide or agency-wide program that consolidates management and decision-making responsibilities for sub-agencies, components, and/or offices within the Department or agency.", "q3a activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3b activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3c activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3d activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3e activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q4programs": "No", "q5program": "", "q6cio": "No", "q6ano": "Office of Information and Resource Management (OIRM)/Division of Administrative Services (DAS), but partnered closely with Office of Chief Information Officer (OCIO)", "q7totalno": 1, "q8totalno": "", "q9track": "Yes", "q10budg": 300000, "q11hoursper": "Part time - Department- or Agency-wide Section 508 program manager has additional duties and works less than 40 hours per week supporting the agency-wide Section 508 program [insert hours per week dedicated to Section 508 program *required]", "q11a pt": 28, "q12 resources": "Assist acquisition officials to prepare Section 508 language in ICT contracts,Assist developers in creating web content or software that complies with Section 508,Create or remediate electronic documents to comply with Section 508,Evaluate and/or remediate web content,Provide training,Provide alternate formats", "q13ict": "Yes", "q14availict": "Includes authorities, roles and responsibilities, and expectations,Includes documented processes and procedures for Section 508 conformance testing,Includes documented processes and procedures for Section 508 issues and complaints", "q15a ICT": "Moderately integrated", "q15b ICT": "Moderately integrated", "q15c ICT": "Moderately integrated", "q15d ICT": "Moderately integrated", "q15e ICT": "Moderately integrated", "q15f ICT": "Moderately integrated", "q15g ICT": "Moderately integrated", "q15h ICT": "Moderately integrated", "q15i ICT": "Moderately integrated", "q16mandate": "No", "q17require": "", "q18rolesspec": "None of Above", "18aictprof": "", "q19aexcept": "No", "q19bexcept": "", "q19cdexcept": "No", "q20aundue": "No", "q20bundue": "", "q20cundue": "No", "q21abest": "No", "q21bbest": "", "q21cbest": "No", "q22": "Often (51-90%)", "q23": "Sometimes (11-50%)", "q24": "Sometimes (11-50%)", "q25": "Rarely (1-10%)", "q26": "Never (0%)", "q27": "Sometimes (11-50%)", "q28grc": "Yes", "q29ahardware": "No", "q29bhardware": "Yes", "q29chardware": "No", "q29dhardware": "", "q29ehardware": "No", "q29fhardware": "Sometimes (11-50%)", "q29ghardware": "Yes", "q29hardware": 15, "q29ihardware": "Yes", "q29jhardware": 10950, "q29khardware": "", "q29lhard": "", "q30asoftware": "No", "q30bsoftware": "Yes", "q30csoftware": "No", "q30dsoftware": "", "q30esoftware": "No", "q30fsoftware": "Sometimes (11-50%)", "q30gsoftware": "No", "q30hsoftware": "", "q30isoftware": "No", "q30jsoftware": "", "q30ksoftware": "", "q30lsoftware": "", "q31aelec": "No", "q31belec": "Yes", "q31celec": "No", "q31delec": "", "q31eelec": "No", "q31felec": "Sometimes (11-50%)", "q31g1elec": "Sometimes (11-50%)", "q31helec": "No", "q31ielec": "", "q31jelec": "", "q31kelec": "", "q32aweb": "No", "q32bweb": "Yes", "q32cweb": "No", "q32dweb": "", "q32eweb": "No", "q32fweb": "Sometimes (11-50%)", "q32gweb": "Sometimes (11-50%)", "q32hweb": "No", "q32iweb": "", "q32jweb": "", "q32kweb": "", "q33ainternal": "No", "q33binternal": "Yes", "q33cinternal": "No", "q33dinternal": "", "q33einternal": "No", "q33finternal": "Sometimes (11-50%)", "q33ginternal": "Sometimes (11-50%)", "q33hinternal": "No", "q33iinternal": "", "q33jinternal": "", "q33kinternal": "", "q34": "Yes", "q35": "Yes", "q36": 3, "q37": 3, "Top Viewed Public Webpages that fully conform": 1, "Top viewed Intranet Web Pages that fully conform": 1, "Top viewed electronic documents that fully conform": 1, "Top viewed videos that fully conform": 0, "q38a": 180, "q38b": "FY2025:\n- Published and circulated communications to promote Section 508 and increase accessibility awareness through training,\n- Conducted ad hoc remediation awareness trainings, \n- Successfully piloted accessibility hub for one-stop-access to accessibility information and support based on resource availability\n- Reduced public facing sites from 24 to 17 by 9/30/2025 in response to Low-Hanging Fruit Website Elimination\n- Reinitiated RPA plans to develop document accessibility remediation bot leveraging Microsoft O365 and Adobe Acrobat Pro built-in accessibility checkers to complement manual testing and expedite remediation process. \n- Incorporated three approved Digital Experience Council's standards into applications.\n- Published communications promoting accessibility awareness with resource links and continued strongly encouraging staff to take training to become accessibility advocates.\n- Continued conducting how-to accessibility tag ups and office hour type trainings", "q38c": "Limited resources, staffing, and budget cuts are major barriers to accessibility compliance\nLack of funding for necessary tools and personnel makes it difficult to effectively test and remediate inaccessible content\nSignificant workforce reductions, including the loss of experienced staff, have created instability and uncertainty\nA shift in focus toward new administration priorities has deprioritized digital accessibility, potentially affecting funding for these initiatives.", "q38d": "We do not have the money or personnel. We need sufficient funding and personnel resources to mature accessibility.\nAs question 14 regarding accessibility policy did not appear in the OMB Collect Tool, NSF's draft agency-wide accessibility policy is pending approval and is not yet publicly available.\nAs question 19b concerning total number of fundamental alteration exceptions authorized by the agency did not appear in the OMB Collect Tool, NSF's response to this question is Zero (0) as none have been authorized.\nNSF's Section 508 Accessibility Program resides in OIRM/DAS and is in close partnership and continued collaboration with the CIO Office.\nAs question 20b concerning total number of undue burden exceptions authorized by the agency did not appear in the OMB Collect Tool, NSF's response to this question is Zero (0) as none have been authorized.\nAs question 21b concerning total number of best meets exceptions authorized by the agency did not appear in the OMB Collect Tool, NSF's response to this question is Zero (0) as none have been authorized." }, { "Department or Agency Name": "American Battle Monuments Commission", "Policy Integration Factor Outcome": "Low", "Acquisition Factor Outcome": "Moderate", "Testing and Remediation Factor Outcome": "Low", "Accessibility Implementation Index Outcome": "Low", "Accessibility Conformance Index Outcome": "Low", "q1 agency size": "Small Agencies (100-999 employees)", "q2 description": "A centralized Department-wide or agency-wide program that consolidates management and decision-making responsibilities for sub-agencies, components, and/or offices within the Department or agency.", "q3a activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3b activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3c activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3d activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3e activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q4programs": "No", "q5program": "", "q6cio": "Yes", "q6ano": "", "q7totalno": "", "q8totalno": "", "q9track": "No", "q10budg": "", "q11hoursper": "N/A- there is no Department- or Agency-wide Section 508 program manager", "q11a pt": 0, "q12 resources": "Assist developers in creating web content or software that complies with Section 508,Evaluate and/or remediate web content,Evaluate and/or remediate software", "q13ict": "No", "q14availict": "", "q15a ICT": "Somewhat integrated", "q15b ICT": "Somewhat integrated", "q15c ICT": "Somewhat integrated", "q15d ICT": "Somewhat integrated", "q15e ICT": "Somewhat integrated", "q15f ICT": "Somewhat integrated", "q15g ICT": "Somewhat integrated", "q15h ICT": "Somewhat integrated", "q15i ICT": "Somewhat integrated", "q16mandate": "No", "q17require": "", "q18rolesspec": "None of Above", "18aictprof": "", "q19aexcept": "No", "q19bexcept": "", "q19cdexcept": "No", "q20aundue": "No", "q20bundue": "", "q20cundue": "No", "q21abest": "No", "q21bbest": "", "q21cbest": "No", "q22": "Sometimes (11-50%)", "q23": "Sometimes (11-50%)", "q24": "Sometimes (11-50%)", "q25": "Sometimes (11-50%)", "q26": "Sometimes (11-50%)", "q27": "Sometimes (11-50%)", "q28grc": "No", "q29ahardware": "No", "q29bhardware": "No", "q29chardware": "No", "q29dhardware": "", "q29ehardware": "No", "q29fhardware": "Sometimes (11-50%)", "q29ghardware": "No", "q29hardware": "", "q29ihardware": "No", "q29jhardware": "", "q29khardware": "", "q29lhard": "", "q30asoftware": "No", "q30bsoftware": "No", "q30csoftware": "Yes", "q30dsoftware": "Sometimes (11-50%)", "q30esoftware": "No", "q30fsoftware": "Sometimes (11-50%)", "q30gsoftware": "N/A - Department/Agency does not own or operate this ICT", "q30hsoftware": "", "q30isoftware": "N/A - Department/Agency does not own or operate this ICT", "q30jsoftware": "", "q30ksoftware": "", "q30lsoftware": "", "q31aelec": "No", "q31belec": "No", "q31celec": "Yes", "q31delec": "Sometimes (11-50%)", "q31eelec": "No", "q31felec": "Sometimes (11-50%)", "q31g1elec": "Sometimes (11-50%)", "q31helec": "Yes", "q31ielec": 200, "q31jelec": 10, "q31kelec": 10, "q32aweb": "No", "q32bweb": "No", "q32cweb": "Yes", "q32dweb": "Sometimes (11-50%)", "q32eweb": "No", "q32fweb": "Sometimes (11-50%)", "q32gweb": "Sometimes (11-50%)", "q32hweb": "No", "q32iweb": "", "q32jweb": "", "q32kweb": "", "q33ainternal": "No", "q33binternal": "No", "q33cinternal": "No", "q33dinternal": "", "q33einternal": "No", "q33finternal": "Sometimes (11-50%)", "q33ginternal": "Sometimes (11-50%)", "q33hinternal": "No", "q33iinternal": "", "q33jinternal": "", "q33kinternal": "", "q34": "No", "q35": "Yes", "q36": "", "q37": "", "Top Viewed Public Webpages that fully conform": 0, "Top viewed Intranet Web Pages that fully conform": 0, "Top viewed electronic documents that fully conform": 0, "Top viewed videos that fully conform": 0, "q38a": "", "q38b": "ABMC redesigned and launched abmc.gov website in March 2025 with Section 508 requirements. We faced challenges in both automation and manual process to mitigate contents not meeting Section 508 compliance requirements. However we are continuing to assess and make improvements on new contents uploaded to the site to ensure we make visible progress towards more Section 508 metrics.", "q38c": "ABMC is aware of the requirements and striving to incrementally meet them with the limited IT resources available.", "q38d": "ABMC would need at least 2.5 FTE to begin compliance improvements under Section 508." }, { "Department or Agency Name": "Barry Goldwater Scholarship and Excellence in Education Foundation", "Policy Integration Factor Outcome": "Very High", "Acquisition Factor Outcome": "Very High", "Testing and Remediation Factor Outcome": "Very Low", "Accessibility Implementation Index Outcome": "High", "Accessibility Conformance Index Outcome": "Moderate", "q1 agency size": "Very Small Agencies (<100 employees)", "q2 description": "Department or Agency does not have a Section 508 Program", "q3a activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3b activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3c activities": "N/A - Department or Agency does not perform the activity", "q3d activities": "N/A - Department or Agency does not perform the activity", "q3e activities": "N/A - Department or Agency does not perform the activity", "q4programs": "", "q5program": "", "q6cio": "", "q6ano": "", "q7totalno": "", "q8totalno": "", "q9track": "", "q10budg": "", "q11hoursper": "", "q11a pt": 0, "q12 resources": "None of the above", "q13ict": "No", "q14availict": "", "q15a ICT": "N/A-Department/Agency does not perform or have policies related to this function", "q15b ICT": "N/A-Department/Agency does not perform or have policies related to this function", "q15c ICT": "N/A-Department/Agency does not perform or have policies related to this function", "q15d ICT": "N/A-Department/Agency does not perform or have policies related to this function", "q15e ICT": "N/A-Department/Agency does not perform or have policies related to this function", "q15f ICT": "N/A-Department/Agency does not perform or have policies related to this function", "q15g ICT": "N/A-Department/Agency does not perform or have policies related to this function", "q15h ICT": "N/A-Department/Agency does not perform or have policies related to this function", "q15i ICT": "N/A-Department/Agency does not perform or have policies related to this function", "q16mandate": "No", "q17require": "", "q18rolesspec": "None of Above", "18aictprof": "", "q19aexcept": "No", "q19bexcept": "", "q19cdexcept": "No", "q20aundue": "No", "q20bundue": "", "q20cundue": "No", "q21abest": "No", "q21bbest": "", "q21cbest": "No", "q22": "Never (0%)", "q23": "N/A - Department/Agency does not release solicitations", "q24": "N/A- Department/Agency does not award contracts", "q25": "N/A - Department/Agency does not award contracts", "q26": "N/A - Department/Agency does not procure ICT", "q27": "N/A - Department/Agency does not award contracts", "q28grc": "No", "q29ahardware": "No", "q29bhardware": "No", "q29chardware": "No", "q29dhardware": "", "q29ehardware": "No", "q29fhardware": "Never (0%)", "q29ghardware": "No", "q29hardware": "", "q29ihardware": "N/A - Department/Agency does not own or operate this ICT", "q29jhardware": "", "q29khardware": "", "q29lhard": "", "q30asoftware": "No", "q30bsoftware": "No", "q30csoftware": "No", "q30dsoftware": "", "q30esoftware": "No", "q30fsoftware": "Never (0%)", "q30gsoftware": "No", "q30hsoftware": "", "q30isoftware": "No", "q30jsoftware": "", "q30ksoftware": "", "q30lsoftware": "", "q31aelec": "No", "q31belec": "No", "q31celec": "No", "q31delec": "", "q31eelec": "No", "q31felec": "Never (0%)", "q31g1elec": "Never (0%)", "q31helec": "No", "q31ielec": "", "q31jelec": "", "q31kelec": "", "q32aweb": "No", "q32bweb": "No", "q32cweb": "No", "q32dweb": "", "q32eweb": "No", "q32fweb": "Never (0%)", "q32gweb": "Never (0%)", "q32hweb": "No", "q32iweb": "", "q32jweb": "", "q32kweb": "", "q33ainternal": "N/A-Dept/Agency does not have internal web pages", "q33binternal": "N/A-Dept/Agency does not have internal web pages", "q33cinternal": "N/A-Dept/Agency does not have internal web pages", "q33dinternal": "", "q33einternal": "N/A-Dept/Agency does not have internal web pages", "q33finternal": "N/A- Dept/Agency does not have internal web pages", "q33ginternal": "N/A- Dept/Agency does not have internal web pages", "q33hinternal": "N/A-Dept/Agency does not have internal web pages", "q33iinternal": "", "q33jinternal": "", "q33kinternal": "", "q34": "No", "q35": "No", "q36": "", "q37": "", "Top Viewed Public Webpages that fully conform": 0, "Top viewed Intranet Web Pages that fully conform": 1, "Top viewed electronic documents that fully conform": 1, "Top viewed videos that fully conform": 1, "q38a": 2, "q38b": "NA", "q38c": "NA", "q38d": "We are a staff of 3 total FTEs with one department and one program. \nSince we do not have a 508 program, I listed NA on the website checks listed on the conformance spreadsheet because we do not have the tools/background knowledge to complete a 508-compliance review of our website pages.In terms of the videos and electronic documents, we do not have videos or electronic documents on our website." }, { "Department or Agency Name": "Bureau of Consumer Financial Protection", "Policy Integration Factor Outcome": "Moderate", "Acquisition Factor Outcome": "Low", "Testing and Remediation Factor Outcome": "Very Low", "Accessibility Implementation Index Outcome": "Low", "Accessibility Conformance Index Outcome": "High", "q1 agency size": "Medium Agencies (1,000-9,999 employees)", "q2 description": "A centralized Department-wide or agency-wide program that consolidates management and decision-making responsibilities for sub-agencies, components, and/or offices within the Department or agency.", "q3a activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3b activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3c activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3d activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3e activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q4programs": "No", "q5program": "", "q6cio": "No", "q6ano": "Office of Minority and Women Inclusion", "q7totalno": 2, "q8totalno": 2.5, "q9track": "No", "q10budg": "", "q11hoursper": "Full time - Department- or Agency-wide Section 508 program manager works 40 hours per week fully dedicated to supporting the agency-wide Section 508 program", "q11a pt": 0, "q12 resources": "Assist acquisition officials to prepare Section 508 language in ICT contracts,Assist acquisition officials to evaluate Section 508 conformance prior to or after ICT purchase,Assist developers in creating web content or software that complies with Section 508,Create or remediate electronic documents to comply with Section 508,Evaluate and/or remediate web content,Evaluate and/or remediate software,Evaluate and/or remediate hardware,Provide training", "q13ict": "Yes", "q14availict": "Includes authorities, roles and responsibilities, and expectations,Includes documented processes and procedures for Section 508 conformance testing,Includes documented processes and procedures for Section 508 issues and complaints", "q15a ICT": "Somewhat integrated", "q15b ICT": "Mostly integrated", "q15c ICT": "Somewhat integrated", "q15d ICT": "Mostly integrated", "q15e ICT": "Mostly integrated", "q15f ICT": "Moderately integrated", "q15g ICT": "Moderately integrated", "q15h ICT": "Mostly integrated", "q15i ICT": "Mostly integrated", "q16mandate": "No", "q17require": "", "q18rolesspec": "None of Above", "18aictprof": "", "q19aexcept": "Yes", "q19bexcept": 0, "q19cdexcept": "No", "q20aundue": "No", "q20bundue": 0, "q20cundue": "No", "q21abest": "No", "q21bbest": 0, "q21cbest": "No", "q22": "Sometimes (11-50%)", "q23": "Sometimes (11-50%)", "q24": "Rarely (1-10%)", "q25": "Never (0%)", "q26": "Sometimes (11-50%)", "q27": "Sometimes (11-50%)", "q28grc": "No", "q29ahardware": "No", "q29bhardware": "No", "q29chardware": "No", "q29dhardware": "Never (0%)", "q29ehardware": "No", "q29fhardware": "Never (0%)", "q29ghardware": "No", "q29hardware": 0, "q29ihardware": "No", "q29jhardware": 0, "q29khardware": 0, "q29lhard": 0, "q30asoftware": "Yes", "q30bsoftware": "No", "q30csoftware": "No", "q30dsoftware": "", "q30esoftware": "No", "q30fsoftware": "Sometimes (11-50%)", "q30gsoftware": "No", "q30hsoftware": 0, "q30isoftware": "Yes", "q30jsoftware": 0, "q30ksoftware": 19, "q30lsoftware": 19, "q31aelec": "Yes", "q31belec": "No", "q31celec": "No", "q31delec": "Sometimes (11-50%)", "q31eelec": "No", "q31felec": "Sometimes (11-50%)", "q31g1elec": "Never (0%)", "q31helec": "Yes", "q31ielec": 7988, "q31jelec": 282, "q31kelec": 282, "q32aweb": "Yes", "q32bweb": "No", "q32cweb": "No", "q32dweb": "", "q32eweb": "No", "q32fweb": "Often (51-90%)", "q32gweb": "Often (51-90%)", "q32hweb": "Yes", "q32iweb": 9630, "q32jweb": 10, "q32kweb": 10, "q33ainternal": "Yes", "q33binternal": "No", "q33cinternal": "No", "q33dinternal": "Sometimes (11-50%)", "q33einternal": "No", "q33finternal": "Rarely (1-10%)", "q33ginternal": "Never (0%)", "q33hinternal": "Yes", "q33iinternal": 716, "q33jinternal": 10, "q33kinternal": 10, "q34": "No", "q35": "Yes", "q36": 0, "q37": 0, "Top Viewed Public Webpages that fully conform": 0.1, "Top viewed Intranet Web Pages that fully conform": 0, "Top viewed electronic documents that fully conform": 1, "Top viewed videos that fully conform": 1, "q38a": 80, "q38b": "Due to budget cuts the Deque Axe Monitoring accessibility tool was canceled.", "q38c": "", "q38d": "We had to enter zero for the number of software and hardware because we no longer have the resources to track that data." }, { "Department or Agency Name": "Court Services and Offender Supervision Agency for the District", "Policy Integration Factor Outcome": "Low", "Acquisition Factor Outcome": "Moderate", "Testing and Remediation Factor Outcome": "High", "Accessibility Implementation Index Outcome": "Moderate", "Accessibility Conformance Index Outcome": "Low", "q1 agency size": "Small Agencies (100-999 employees)", "q2 description": "A centralized Department-wide or agency-wide program that consolidates management and decision-making responsibilities for sub-agencies, components, and/or offices within the Department or agency.", "q3a activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3b activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3c activities": "No, this activity is decentralized and performed independently at the component level", "q3d activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3e activities": "No, this activity is decentralized and performed independently at the component level", "q4programs": "No", "q5program": "", "q6cio": "Yes", "q6ano": "", "q7totalno": 0.4, "q8totalno": 0.1, "q9track": "No", "q10budg": "", "q11hoursper": "Part time - Department- or Agency-wide Section 508 program manager has additional duties and works less than 40 hours per week supporting the agency-wide Section 508 program [insert hours per week dedicated to Section 508 program *required]", "q11a pt": 1, "q12 resources": "Create or remediate electronic documents to comply with Section 508,Evaluate and/or remediate web content,Evaluate and/or remediate software", "q13ict": "No", "q14availict": "", "q15a ICT": "Somewhat integrated", "q15b ICT": "Somewhat integrated", "q15c ICT": "Not integrated", "q15d ICT": "Somewhat integrated", "q15e ICT": "Not integrated", "q15f ICT": "Mostly integrated", "q15g ICT": "Mostly integrated", "q15h ICT": "Mostly integrated", "q15i ICT": "Moderately integrated", "q16mandate": "No", "q17require": "", "q18rolesspec": "Acquisition professionals,Developers,Testers,Web Content Managers", "18aictprof": "", "q19aexcept": "No", "q19bexcept": "", "q19cdexcept": "Yes", "q20aundue": "No", "q20bundue": "", "q20cundue": "Yes", "q21abest": "No", "q21bbest": "", "q21cbest": "Yes", "q22": "Sometimes (11-50%)", "q23": "Sometimes (11-50%)", "q24": "Rarely (1-10%)", "q25": "Rarely (1-10%)", "q26": "Almost always (+90%)", "q27": "Sometimes (11-50%)", "q28grc": "Yes", "q29ahardware": "Yes", "q29bhardware": "Yes", "q29chardware": "No", "q29dhardware": "", "q29ehardware": "No", "q29fhardware": "Rarely (1-10%)", "q29ghardware": "No", "q29hardware": "", "q29ihardware": "No", "q29jhardware": "", "q29khardware": "", "q29lhard": "", "q30asoftware": "Yes", "q30bsoftware": "Yes", "q30csoftware": "Yes", "q30dsoftware": "Often (51-90%)", "q30esoftware": "No", "q30fsoftware": "Sometimes (11-50%)", "q30gsoftware": "No", "q30hsoftware": "", "q30isoftware": "No", "q30jsoftware": "", "q30ksoftware": "", "q30lsoftware": "", "q31aelec": "Yes", "q31belec": "Yes", "q31celec": "Yes", "q31delec": "Often (51-90%)", "q31eelec": "No", "q31felec": "Often (51-90%)", "q31g1elec": "Often (51-90%)", "q31helec": "Yes", "q31ielec": 179, "q31jelec": 179, "q31kelec": 46, "q32aweb": "Yes", "q32bweb": "Yes", "q32cweb": "No", "q32dweb": "Sometimes (11-50%)", "q32eweb": "No", "q32fweb": "Often (51-90%)", "q32gweb": "Often (51-90%)", "q32hweb": "Yes", "q32iweb": 121, "q32jweb": 121, "q32kweb": 114, "q33ainternal": "Yes", "q33binternal": "Yes", "q33cinternal": "Yes", "q33dinternal": "Often (51-90%)", "q33einternal": "Yes", "q33finternal": "Almost always (+90%)", "q33ginternal": "Sometimes (11-50%)", "q33hinternal": "Yes", "q33iinternal": 200, "q33jinternal": 10, "q33kinternal": 10, "q34": "No", "q35": "Yes", "q36": "", "q37": "", "Top Viewed Public Webpages that fully conform": 0, "Top viewed Intranet Web Pages that fully conform": 1, "Top viewed electronic documents that fully conform": 0, "Top viewed videos that fully conform": 0, "q38a": 16, "q38b": "The Office of Information Technology incorporated additional resource requests into the internal budgeting process (Operation Plan), including requests for resources to support jump-starting activities to improve overall compliance in establishing the 508 program.\nIn coordination with the Training and Development department, the department incorporated mandatory 508 training for specific positions.\nIn coordination with other departments, awareness was raised, and increased review were conducted prior to the posting of documents and data to improve 508 compliance.", "q38c": "A number of staffing changes have affected the ability to complete all planned activities to become fully compliant within the past year.", "q38d": "" }, { "Department or Agency Name": "Delta Regional Authority", "Policy Integration Factor Outcome": "Moderate", "Acquisition Factor Outcome": "Very High", "Testing and Remediation Factor Outcome": "Very Low", "Accessibility Implementation Index Outcome": "Moderate", "Accessibility Conformance Index Outcome": "Moderate", "q1 agency size": "Very Small Agencies (<100 employees)", "q2 description": "Department or Agency does not have a Section 508 Program", "q3a activities": "N/A - Department or Agency does not perform the activity", "q3b activities": "N/A - Department or Agency does not perform the activity", "q3c activities": "N/A - Department or Agency does not perform the activity", "q3d activities": "N/A - Department or Agency does not perform the activity", "q3e activities": "N/A - Department or Agency does not perform the activity", "q4programs": "", "q5program": "Rural Business-Cooperative Service", "q6cio": "", "q6ano": "", "q7totalno": "", "q8totalno": "", "q9track": "", "q10budg": "", "q11hoursper": "", "q11a pt": 0, "q12 resources": "None of the above", "q13ict": "No", "q14availict": "None of the above", "q15a ICT": "N/A-Department/Agency does not perform or have policies related to this function", "q15b ICT": "Not integrated", "q15c ICT": "Not integrated", "q15d ICT": "Not integrated", "q15e ICT": "N/A-Department/Agency does not perform or have policies related to this function", "q15f ICT": "Not integrated", "q15g ICT": "N/A-Department/Agency does not perform or have policies related to this function", "q15h ICT": "N/A-Department/Agency does not perform or have policies related to this function", "q15i ICT": "N/A-Department/Agency does not perform or have policies related to this function", "q16mandate": "No", "q17require": "Other frequency not listed", "q18rolesspec": "None of Above", "18aictprof": "", "q19aexcept": "No", "q19bexcept": "", "q19cdexcept": "No", "q20aundue": "No", "q20bundue": "", "q20cundue": "No", "q21abest": "No", "q21bbest": "", "q21cbest": "No", "q22": "N/A - Department/Agency does not procure ICT", "q23": "N/A - Department/Agency does not release solicitations", "q24": "N/A- Department/Agency does not award contracts", "q25": "N/A - Department/Agency does not award contracts", "q26": "N/A - Department/Agency does not procure ICT", "q27": "N/A - Department/Agency does not award contracts", "q28grc": "No", "q29ahardware": "No", "q29bhardware": "No", "q29chardware": "No", "q29dhardware": "Never (0%)", "q29ehardware": "No", "q29fhardware": "Never (0%)", "q29ghardware": "No", "q29hardware": 0, "q29ihardware": "N/A - Department/Agency does not own or operate this ICT", "q29jhardware": "", "q29khardware": "", "q29lhard": "", "q30asoftware": "No", "q30bsoftware": "No", "q30csoftware": "No", "q30dsoftware": "Never (0%)", "q30esoftware": "No", "q30fsoftware": "Never (0%)", "q30gsoftware": "N/A - Department/Agency does not own or operate this ICT", "q30hsoftware": "", "q30isoftware": "N/A - Department/Agency does not own or operate this ICT", "q30jsoftware": "", "q30ksoftware": "", "q30lsoftware": "", "q31aelec": "No", "q31belec": "No", "q31celec": "No", "q31delec": "Never (0%)", "q31eelec": "No", "q31felec": "Never (0%)", "q31g1elec": "Never (0%)", "q31helec": "No", "q31ielec": "", "q31jelec": "", "q31kelec": "", "q32aweb": "No", "q32bweb": "No", "q32cweb": "No", "q32dweb": "Never (0%)", "q32eweb": "No", "q32fweb": "Never (0%)", "q32gweb": "Never (0%)", "q32hweb": "No", "q32iweb": "", "q32jweb": "", "q32kweb": "", "q33ainternal": "N/A-Dept/Agency does not have internal web pages", "q33binternal": "N/A-Dept/Agency does not have internal web pages", "q33cinternal": "N/A-Dept/Agency does not have internal web pages", "q33dinternal": "N/A- Dept/Agency does not have internal web pages", "q33einternal": "N/A-Dept/Agency does not have internal web pages", "q33finternal": "N/A- Dept/Agency does not have internal web pages", "q33ginternal": "N/A- Dept/Agency does not have internal web pages", "q33hinternal": "N/A-Dept/Agency does not have internal web pages", "q33iinternal": "", "q33jinternal": "", "q33kinternal": "", "q34": "N/A - Department/Agency does not have digital services", "q35": "No", "q36": "", "q37": "", "Top Viewed Public Webpages that fully conform": 1, "Top viewed Intranet Web Pages that fully conform": 1, "Top viewed electronic documents that fully conform": 0, "Top viewed videos that fully conform": 0, "q38a": 5, "q38b": "The agency has not implemented any changes in the past year.", "q38c": "The agency has not identified any challenges.", "q38d": "NA" }, { "Department or Agency Name": "Election Assistance Commission", "Policy Integration Factor Outcome": "Very High", "Acquisition Factor Outcome": "Very High", "Testing and Remediation Factor Outcome": "Very High", "Accessibility Implementation Index Outcome": "Very High", "Accessibility Conformance Index Outcome": "Low", "q1 agency size": "Very Small Agencies (<100 employees)", "q2 description": "A centralized Department-wide or agency-wide program that consolidates management and decision-making responsibilities for sub-agencies, components, and/or offices within the Department or agency.", "q3a activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3b activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3c activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3d activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3e activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q4programs": "No", "q5program": "", "q6cio": "Yes", "q6ano": "", "q7totalno": 1, "q8totalno": "", "q9track": "Yes", "q10budg": "", "q11hoursper": "Part time - Department- or Agency-wide Section 508 program manager has additional duties and works less than 40 hours per week supporting the agency-wide Section 508 program [insert hours per week dedicated to Section 508 program *required]", "q11a pt": 2, "q12 resources": "Assist acquisition officials to prepare Section 508 language in ICT contracts,Assist acquisition officials to evaluate Section 508 conformance prior to or after ICT purchase,Assist developers in creating web content or software that complies with Section 508,Create or remediate electronic documents to comply with Section 508,Evaluate and/or remediate web content,Evaluate and/or remediate software,Provide training", "q13ict": "Yes", "q14availict": "Publicly available ,Includes documented processes and procedures for Section 508 conformance testing,Includes documented processes and procedures for Section 508 issues and complaints", "q15a ICT": "Fully integrated", "q15b ICT": "Fully integrated", "q15c ICT": "Fully integrated", "q15d ICT": "Fully integrated", "q15e ICT": "Fully integrated", "q15f ICT": "Fully integrated", "q15g ICT": "Fully integrated", "q15h ICT": "Fully integrated", "q15i ICT": "Fully integrated", "q16mandate": "Yes", "q17require": "Annually", "q18rolesspec": "Acquisition professionals,Document authors,Web Content Managers", "18aictprof": "", "q19aexcept": "Yes", "q19bexcept": "", "q19cdexcept": "Yes", "q20aundue": "Yes", "q20bundue": "", "q20cundue": "Yes", "q21abest": "Yes", "q21bbest": "", "q21cbest": "Yes", "q22": "Almost always (+90%)", "q23": "Almost always (+90%)", "q24": "Almost always (+90%)", "q25": "Almost always (+90%)", "q26": "Almost always (+90%)", "q27": "Almost always (+90%)", "q28grc": "Yes", "q29ahardware": "Yes", "q29bhardware": "Yes", "q29chardware": "Yes", "q29dhardware": "Almost always (+90%)", "q29ehardware": "No", "q29fhardware": "Often (51-90%)", "q29ghardware": "No", "q29hardware": 50, "q29ihardware": "No", "q29jhardware": "", "q29khardware": "", "q29lhard": "", "q30asoftware": "Yes", "q30bsoftware": "Yes", "q30csoftware": "Yes", "q30dsoftware": "Almost always (+90%)", "q30esoftware": "No", "q30fsoftware": "Almost always (+90%)", "q30gsoftware": "No", "q30hsoftware": "", "q30isoftware": "No", "q30jsoftware": "", "q30ksoftware": "", "q30lsoftware": "", "q31aelec": "Yes", "q31belec": "Yes", "q31celec": "Yes", "q31delec": "Almost always (+90%)", "q31eelec": "Yes", "q31felec": "Often (51-90%)", "q31g1elec": "Often (51-90%)", "q31helec": "Yes", "q31ielec": 3, "q31jelec": 3, "q31kelec": 3, "q32aweb": "Yes", "q32bweb": "Yes", "q32cweb": "Yes", "q32dweb": "Almost always (+90%)", "q32eweb": "Yes", "q32fweb": "Often (51-90%)", "q32gweb": "Often (51-90%)", "q32hweb": "Yes", "q32iweb": 2, "q32jweb": 2, "q32kweb": 2, "q33ainternal": "Yes", "q33binternal": "Yes", "q33cinternal": "Yes", "q33dinternal": "Almost always (+90%)", "q33einternal": "No", "q33finternal": "Almost always (+90%)", "q33ginternal": "Almost always (+90%)", "q33hinternal": "No", "q33iinternal": "", "q33jinternal": "", "q33kinternal": "", "q34": "Yes", "q35": "Yes", "q36": "", "q37": "", "Top Viewed Public Webpages that fully conform": 0, "Top viewed Intranet Web Pages that fully conform": 0, "Top viewed electronic documents that fully conform": 0, "Top viewed videos that fully conform": 0, "q38a": 15, "q38b": "Over the past year our agency has taken proactive steps to create a section 508 working group to support internal efforts to align with government wide initiatives and reflect our commitment to inclusive access for all users and stakeholders.", "q38c": "Due to the small size of the agency a constant challenge in complying with all federal mandates and initiatives will recurringly be the agency's limited human capital to allocate FTEs towards the initiatives tasks as well as fiscal limitations due to budget constraints.", "q38d": "NA" }, { "Department or Agency Name": "Equal Employment Opportunity Commission", "Policy Integration Factor Outcome": "Very High", "Acquisition Factor Outcome": "Very High", "Testing and Remediation Factor Outcome": "Low", "Accessibility Implementation Index Outcome": "High", "Accessibility Conformance Index Outcome": "High", "q1 agency size": "Medium Agencies (1,000-9,999 employees)", "q2 description": "A centralized Department-wide or agency-wide program that consolidates management and decision-making responsibilities for sub-agencies, components, and/or offices within the Department or agency.", "q3a activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3b activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3c activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3d activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3e activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q4programs": "No", "q5program": "", "q6cio": "Yes", "q6ano": "", "q7totalno": 0.75, "q8totalno": 0.25, "q9track": "No", "q10budg": "", "q11hoursper": "Part time - Department- or Agency-wide Section 508 program manager has additional duties and works less than 40 hours per week supporting the agency-wide Section 508 program [insert hours per week dedicated to Section 508 program *required]", "q11a pt": 20, "q12 resources": "Assist acquisition officials to prepare Section 508 language in ICT contracts,Assist acquisition officials to evaluate Section 508 conformance prior to or after ICT purchase,Assist developers in creating web content or software that complies with Section 508,Create or remediate electronic documents to comply with Section 508,Evaluate and/or remediate web content,Evaluate and/or remediate software,Evaluate and/or remediate hardware,Provide training,Provide alternate formats", "q13ict": "Yes", "q14availict": "Includes authorities, roles and responsibilities, and expectations,Includes documented processes and procedures for Section 508 conformance testing,Includes documented processes and procedures for Section 508 issues and complaints", "q15a ICT": "Fully integrated", "q15b ICT": "Fully integrated", "q15c ICT": "Fully integrated", "q15d ICT": "Fully integrated", "q15e ICT": "Fully integrated", "q15f ICT": "Fully integrated", "q15g ICT": "Fully integrated", "q15h ICT": "Fully integrated", "q15i ICT": "N/A-Department/Agency does not perform or have policies related to this function", "q16mandate": "No", "q17require": "", "q18rolesspec": "None of Above", "18aictprof": "", "q19aexcept": "No", "q19bexcept": "", "q19cdexcept": "No", "q20aundue": "Yes", "q20bundue": "", "q20cundue": "No", "q21abest": "Yes", "q21bbest": "", "q21cbest": "No", "q22": "Almost always (+90%)", "q23": "Almost always (+90%)", "q24": "Almost always (+90%)", "q25": "Never (0%)", "q26": "Almost always (+90%)", "q27": "Almost always (+90%)", "q28grc": "No", "q29ahardware": "No", "q29bhardware": "Yes", "q29chardware": "No", "q29dhardware": "", "q29ehardware": "No", "q29fhardware": "Never (0%)", "q29ghardware": "Yes", "q29hardware": 60, "q29ihardware": "No", "q29jhardware": 4004, "q29khardware": "", "q29lhard": "", "q30asoftware": "Yes", "q30bsoftware": "Yes", "q30csoftware": "No", "q30dsoftware": "Never (0%)", "q30esoftware": "No", "q30fsoftware": "Almost always (+90%)", "q30gsoftware": "Yes", "q30hsoftware": 60, "q30isoftware": "Yes", "q30jsoftware": 195, "q30ksoftware": 30, "q30lsoftware": 30, "q31aelec": "Yes", "q31belec": "Yes", "q31celec": "No", "q31delec": "Never (0%)", "q31eelec": "No", "q31felec": "Sometimes (11-50%)", "q31g1elec": "Never (0%)", "q31helec": "Yes", "q31ielec": 100, "q31jelec": 100, "q31kelec": 100, "q32aweb": "Yes", "q32bweb": "Yes", "q32cweb": "No", "q32dweb": "Never (0%)", "q32eweb": "No", "q32fweb": "Often (51-90%)", "q32gweb": "Often (51-90%)", "q32hweb": "Yes", "q32iweb": 120000, "q32jweb": 120000, "q32kweb": 115200, "q33ainternal": "Yes", "q33binternal": "Yes", "q33cinternal": "No", "q33dinternal": "", "q33einternal": "No", "q33finternal": "Sometimes (11-50%)", "q33ginternal": "Never (0%)", "q33hinternal": "Yes", "q33iinternal": 1216, "q33jinternal": 10, "q33kinternal": 10, "q34": "No", "q35": "Yes", "q36": 1, "q37": 1, "Top Viewed Public Webpages that fully conform": 0.7, "Top viewed Intranet Web Pages that fully conform": 1, "Top viewed electronic documents that fully conform": 0.4, "Top viewed videos that fully conform": 0, "q38a": "", "q38b": "", "q38c": "", "q38d": "" }, { "Department or Agency Name": "Export-Import Bank of the United States", "Policy Integration Factor Outcome": "High", "Acquisition Factor Outcome": "Very High", "Testing and Remediation Factor Outcome": "Moderate", "Accessibility Implementation Index Outcome": "High", "Accessibility Conformance Index Outcome": "Low", "q1 agency size": "Small Agencies (100-999 employees)", "q2 description": "A centralized Department-wide or agency-wide program that consolidates management and decision-making responsibilities for sub-agencies, components, and/or offices within the Department or agency.", "q3a activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3b activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3c activities": "No, this activity is decentralized and performed independently at the component level", "q3d activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3e activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q4programs": "No", "q5program": "", "q6cio": "Yes", "q6ano": "", "q7totalno": 0.1, "q8totalno": "", "q9track": "No", "q10budg": "", "q11hoursper": "Part time - Department- or Agency-wide Section 508 program manager has additional duties and works less than 40 hours per week supporting the agency-wide Section 508 program [insert hours per week dedicated to Section 508 program *required]", "q11a pt": 2, "q12 resources": "Assist acquisition officials to evaluate Section 508 conformance prior to or after ICT purchase,Assist developers in creating web content or software that complies with Section 508,Create or remediate electronic documents to comply with Section 508,Evaluate and/or remediate web content,Provide training,Provide alternate formats", "q13ict": "Yes", "q14availict": "Publicly available ,Includes authorities, roles and responsibilities, and expectations,Includes documented processes and procedures for Section 508 issues and complaints", "q15a ICT": "Fully integrated", "q15b ICT": "Mostly integrated", "q15c ICT": "Somewhat integrated", "q15d ICT": "Mostly integrated", "q15e ICT": "Mostly integrated", "q15f ICT": "Mostly integrated", "q15g ICT": "Mostly integrated", "q15h ICT": "Mostly integrated", "q15i ICT": "Mostly integrated", "q16mandate": "Yes", "q17require": "Annually", "q18rolesspec": "Acquisition professionals,Developers,Document authors,Web Content Managers", "18aictprof": "", "q19aexcept": "Yes", "q19bexcept": "", "q19cdexcept": "No", "q20aundue": "Yes", "q20bundue": "", "q20cundue": "No", "q21abest": "Yes", "q21bbest": "", "q21cbest": "No", "q22": "Almost always (+90%)", "q23": "Almost always (+90%)", "q24": "Almost always (+90%)", "q25": "Almost always (+90%)", "q26": "Almost always (+90%)", "q27": "Almost always (+90%)", "q28grc": "Yes", "q29ahardware": "No", "q29bhardware": "Yes", "q29chardware": "No", "q29dhardware": "Often (51-90%)", "q29ehardware": "No", "q29fhardware": "Often (51-90%)", "q29ghardware": "No", "q29hardware": 25, "q29ihardware": "No", "q29jhardware": "", "q29khardware": "", "q29lhard": "", "q30asoftware": "No", "q30bsoftware": "Yes", "q30csoftware": "No", "q30dsoftware": "Almost always (+90%)", "q30esoftware": "No", "q30fsoftware": "Often (51-90%)", "q30gsoftware": "No", "q30hsoftware": 50, "q30isoftware": "No", "q30jsoftware": 100, "q30ksoftware": 50, "q30lsoftware": 50, "q31aelec": "Yes", "q31belec": "Yes", "q31celec": "Yes", "q31delec": "Almost always (+90%)", "q31eelec": "Yes", "q31felec": "Almost always (+90%)", "q31g1elec": "Almost always (+90%)", "q31helec": "No", "q31ielec": "", "q31jelec": "", "q31kelec": "", "q32aweb": "Yes", "q32bweb": "Yes", "q32cweb": "Yes", "q32dweb": "Almost always (+90%)", "q32eweb": "No", "q32fweb": "Almost always (+90%)", "q32gweb": "Almost always (+90%)", "q32hweb": "No", "q32iweb": 3228, "q32jweb": 3228, "q32kweb": 3228, "q33ainternal": "No", "q33binternal": "Yes", "q33cinternal": "No", "q33dinternal": "", "q33einternal": "No", "q33finternal": "Rarely (1-10%)", "q33ginternal": "Rarely (1-10%)", "q33hinternal": "No", "q33iinternal": "", "q33jinternal": 386, "q33kinternal": 386, "q34": "Yes", "q35": "Yes", "q36": "", "q37": "", "Top Viewed Public Webpages that fully conform": 0, "Top viewed Intranet Web Pages that fully conform": 0, "Top viewed electronic documents that fully conform": 0, "Top viewed videos that fully conform": 0, "q38a": "", "q38b": "", "q38c": "", "q38d": "Agency did have resources (staffing cuts) to perform detailed testing of specified external, internal web pages, videos and electronic documents for this survey. Also, a couple of survey form fields would not accept \"0\" so submitted as \"1" }, { "Department or Agency Name": "Farm Credit Administration", "Policy Integration Factor Outcome": "Moderate", "Acquisition Factor Outcome": "Very High", "Testing and Remediation Factor Outcome": "Moderate", "Accessibility Implementation Index Outcome": "High", "Accessibility Conformance Index Outcome": "High", "q1 agency size": "Very Small Agencies (<100 employees)", "q2 description": "A de-centralized Department-wide or agency-wide program that distributes Section 508 management and decision-making responsibilities to individual programs at sub-agencies, components, and/or offices within the Department or agency.", "q3a activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3b activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3c activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3d activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3e activities": "No, this activity is decentralized and performed independently at the component level", "q4programs": "No", "q5program": "Rural Business-Cooperative Service", "q6cio": "Yes", "q6ano": "", "q7totalno": 1, "q8totalno": 0, "q9track": "Yes", "q10budg": 25000, "q11hoursper": "Part time - Department- or Agency-wide Section 508 program manager has additional duties and works less than 40 hours per week supporting the agency-wide Section 508 program [insert hours per week dedicated to Section 508 program *required]", "q11a pt": 10, "q12 resources": "Assist acquisition officials to evaluate Section 508 conformance prior to or after ICT purchase,Assist developers in creating web content or software that complies with Section 508,Create or remediate electronic documents to comply with Section 508,Evaluate and/or remediate web content", "q13ict": "Yes", "q14availict": "Includes authorities, roles and responsibilities, and expectations", "q15a ICT": "Moderately integrated", "q15b ICT": "Moderately integrated", "q15c ICT": "Moderately integrated", "q15d ICT": "Moderately integrated", "q15e ICT": "Moderately integrated", "q15f ICT": "Moderately integrated", "q15g ICT": "Moderately integrated", "q15h ICT": "Moderately integrated", "q15i ICT": "Moderately integrated", "q16mandate": "No", "q17require": "", "q18rolesspec": "None of Above", "18aictprof": "", "q19aexcept": "Yes", "q19bexcept": 0, "q19cdexcept": "Yes", "q20aundue": "Yes", "q20bundue": 1, "q20cundue": "Yes", "q21abest": "Yes", "q21bbest": 1, "q21cbest": "Yes", "q22": "Almost always (+90%)", "q23": "Almost always (+90%)", "q24": "Almost always (+90%)", "q25": "Almost always (+90%)", "q26": "Sometimes (11-50%)", "q27": "Often (51-90%)", "q28grc": "Yes", "q29ahardware": "Yes", "q29bhardware": "Yes", "q29chardware": "No", "q29dhardware": "", "q29ehardware": "No", "q29fhardware": "Sometimes (11-50%)", "q29ghardware": "Yes", "q29hardware": 90, "q29ihardware": "Yes", "q29jhardware": 100, "q29khardware": 5, "q29lhard": 5, "q30asoftware": "Yes", "q30bsoftware": "Yes", "q30csoftware": "No", "q30dsoftware": "", "q30esoftware": "No", "q30fsoftware": "Sometimes (11-50%)", "q30gsoftware": "No", "q30hsoftware": "", "q30isoftware": "No", "q30jsoftware": "", "q30ksoftware": "", "q30lsoftware": "", "q31aelec": "Yes", "q31belec": "Yes", "q31celec": "No", "q31delec": "", "q31eelec": "No", "q31felec": "Often (51-90%)", "q31g1elec": "Often (51-90%)", "q31helec": "Yes", "q31ielec": 50, "q31jelec": 10, "q31kelec": 50, "q32aweb": "Yes", "q32bweb": "Yes", "q32cweb": "No", "q32dweb": "", "q32eweb": "No", "q32fweb": "Often (51-90%)", "q32gweb": "Often (51-90%)", "q32hweb": "Yes", "q32iweb": 50, "q32jweb": 10, "q32kweb": 50, "q33ainternal": "Yes", "q33binternal": "Yes", "q33cinternal": "No", "q33dinternal": "", "q33einternal": "Yes", "q33finternal": "Often (51-90%)", "q33ginternal": "Almost always (+90%)", "q33hinternal": "No", "q33iinternal": "", "q33jinternal": "", "q33kinternal": "", "q34": "No", "q35": "Yes", "q36": 0, "q37": 0, "Top Viewed Public Webpages that fully conform": 0.8, "Top viewed Intranet Web Pages that fully conform": 1, "Top viewed electronic documents that fully conform": 0, "Top viewed videos that fully conform": 1, "q38a": 2, "q38b": "FCA has worked with the Office of Congressional and Public Affairs (OCPA) to understand the remediation process for documents posted on the FCA website.", "q38c": "FCA is a small agency and implementation of a larger program would require more funds and office/program incorporation.", "q38d": "This form won't let me input a zero (0) for an answer. \n\nWhen saving the form, I got the following error: GridFieldDefinition.DeriveGridRowJSON(): form field 20371 does not have required child form fields." }, { "Department or Agency Name": "Farm Credit System Insurance Corporation", "Policy Integration Factor Outcome": "High", "Acquisition Factor Outcome": "High", "Testing and Remediation Factor Outcome": "Moderate", "Accessibility Implementation Index Outcome": "High", "Accessibility Conformance Index Outcome": "Very High", "q1 agency size": "Very Small Agencies (<100 employees)", "q2 description": "A de-centralized Department-wide or agency-wide program that distributes Section 508 management and decision-making responsibilities to individual programs at sub-agencies, components, and/or offices within the Department or agency.", "q3a activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3b activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3c activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3d activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3e activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q4programs": "Yes", "q5program": "", "q6cio": "Yes", "q6ano": "", "q7totalno": 1, "q8totalno": "", "q9track": "Yes", "q10budg": 25000, "q11hoursper": "Part time - Department- or Agency-wide Section 508 program manager has additional duties and works less than 40 hours per week supporting the agency-wide Section 508 program [insert hours per week dedicated to Section 508 program *required]", "q11a pt": 10, "q12 resources": "Assist acquisition officials to prepare Section 508 language in ICT contracts,Assist acquisition officials to evaluate Section 508 conformance prior to or after ICT purchase,Assist developers in creating web content or software that complies with Section 508", "q13ict": "Yes", "q14availict": "Publicly available ,Includes authorities, roles and responsibilities, and expectations", "q15a ICT": "Mostly integrated", "q15b ICT": "Mostly integrated", "q15c ICT": "Mostly integrated", "q15d ICT": "Mostly integrated", "q15e ICT": "Mostly integrated", "q15f ICT": "Mostly integrated", "q15g ICT": "Mostly integrated", "q15h ICT": "Mostly integrated", "q15i ICT": "Mostly integrated", "q16mandate": "No", "q17require": "", "q18rolesspec": "None of Above", "18aictprof": "", "q19aexcept": "Yes", "q19bexcept": "", "q19cdexcept": "No", "q20aundue": "Yes", "q20bundue": "", "q20cundue": "No", "q21abest": "Yes", "q21bbest": "", "q21cbest": "No", "q22": "Often (51-90%)", "q23": "Often (51-90%)", "q24": "Often (51-90%)", "q25": "Often (51-90%)", "q26": "Sometimes (11-50%)", "q27": "Often (51-90%)", "q28grc": "No", "q29ahardware": "Yes", "q29bhardware": "Yes", "q29chardware": "No", "q29dhardware": "Often (51-90%)", "q29ehardware": "No", "q29fhardware": "Often (51-90%)", "q29ghardware": "Yes", "q29hardware": 20, "q29ihardware": "Yes", "q29jhardware": 20, "q29khardware": "", "q29lhard": "", "q30asoftware": "Yes", "q30bsoftware": "Yes", "q30csoftware": "No", "q30dsoftware": "Sometimes (11-50%)", "q30esoftware": "No", "q30fsoftware": "Often (51-90%)", "q30gsoftware": "Yes", "q30hsoftware": 90, "q30isoftware": "Yes", "q30jsoftware": 100, "q30ksoftware": 10, "q30lsoftware": 10, "q31aelec": "Yes", "q31belec": "Yes", "q31celec": "No", "q31delec": "Often (51-90%)", "q31eelec": "No", "q31felec": "Often (51-90%)", "q31g1elec": "Often (51-90%)", "q31helec": "Yes", "q31ielec": 50, "q31jelec": 10, "q31kelec": 10, "q32aweb": "Yes", "q32bweb": "Yes", "q32cweb": "No", "q32dweb": "Often (51-90%)", "q32eweb": "No", "q32fweb": "Often (51-90%)", "q32gweb": "Often (51-90%)", "q32hweb": "Yes", "q32iweb": 20, "q32jweb": 10, "q32kweb": 10, "q33ainternal": "Yes", "q33binternal": "Yes", "q33cinternal": "No", "q33dinternal": "", "q33einternal": "No", "q33finternal": "Sometimes (11-50%)", "q33ginternal": "Almost always (+90%)", "q33hinternal": "Yes", "q33iinternal": 30, "q33jinternal": 10, "q33kinternal": 10, "q34": "No", "q35": "Yes", "q36": "", "q37": "", "Top Viewed Public Webpages that fully conform": 1, "Top viewed Intranet Web Pages that fully conform": 0.8, "Top viewed electronic documents that fully conform": 1, "Top viewed videos that fully conform": 1, "q38a": 2, "q38b": "FCSIC has been working with the Office of Information Technology to enhance compliance with contractors.", "q38c": "Additional funding and staff to complete remediation are challenges for the section 508 program.", "q38d": "N/A" }, { "Department or Agency Name": "Federal Communications Commission", "Policy Integration Factor Outcome": "Moderate", "Acquisition Factor Outcome": "High", "Testing and Remediation Factor Outcome": "Very High", "Accessibility Implementation Index Outcome": "High", "Accessibility Conformance Index Outcome": "Very Low", "q1 agency size": "Medium Agencies (1,000-9,999 employees)", "q2 description": "A centralized Department-wide or agency-wide program that consolidates management and decision-making responsibilities for sub-agencies, components, and/or offices within the Department or agency.", "q3a activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3b activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3c activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3d activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3e activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q4programs": "No", "q5program": "", "q6cio": "Yes", "q6ano": "", "q7totalno": 0.5, "q8totalno": 3.5, "q9track": "Yes", "q10budg": 574000, "q11hoursper": "Part time - Department- or Agency-wide Section 508 program manager has additional duties and works less than 40 hours per week supporting the agency-wide Section 508 program [insert hours per week dedicated to Section 508 program *required]", "q11a pt": 20, "q12 resources": "Assist acquisition officials to prepare Section 508 language in ICT contracts,Assist acquisition officials to evaluate Section 508 conformance prior to or after ICT purchase,Assist developers in creating web content or software that complies with Section 508,Create or remediate electronic documents to comply with Section 508,Evaluate and/or remediate web content,Evaluate and/or remediate software,Evaluate and/or remediate hardware,Provide training,Provide alternate formats", "q13ict": "Yes", "q14availict": "Publicly available ,Includes authorities, roles and responsibilities, and expectations", "q15a ICT": "Mostly integrated", "q15b ICT": "Somewhat integrated", "q15c ICT": "Fully integrated", "q15d ICT": "Moderately integrated", "q15e ICT": "Moderately integrated", "q15f ICT": "Somewhat integrated", "q15g ICT": "Mostly integrated", "q15h ICT": "Somewhat integrated", "q15i ICT": "Somewhat integrated", "q16mandate": "No", "q17require": "", "q18rolesspec": "Testers", "18aictprof": "", "q19aexcept": "Yes", "q19bexcept": "", "q19cdexcept": "Yes", "q20aundue": "Yes", "q20bundue": "", "q20cundue": "Yes", "q21abest": "Yes", "q21bbest": "", "q21cbest": "Yes", "q22": "Often (51-90%)", "q23": "Almost always (+90%)", "q24": "Sometimes (11-50%)", "q25": "Often (51-90%)", "q26": "Almost always (+90%)", "q27": "Sometimes (11-50%)", "q28grc": "Yes", "q29ahardware": "No", "q29bhardware": "Yes", "q29chardware": "Yes", "q29dhardware": "Often (51-90%)", "q29ehardware": "Yes", "q29fhardware": "Rarely (1-10%)", "q29ghardware": "Yes", "q29hardware": 61, "q29ihardware": "Yes", "q29jhardware": 4000, "q29khardware": "", "q29lhard": "", "q30asoftware": "Yes", "q30bsoftware": "Yes", "q30csoftware": "Yes", "q30dsoftware": "Often (51-90%)", "q30esoftware": "Yes", "q30fsoftware": "Often (51-90%)", "q30gsoftware": "Yes", "q30hsoftware": 39, "q30isoftware": "Yes", "q30jsoftware": 24000, "q30ksoftware": 1, "q30lsoftware": "", "q31aelec": "Yes", "q31belec": "Yes", "q31celec": "Yes", "q31delec": "Often (51-90%)", "q31eelec": "Yes", "q31felec": "Sometimes (11-50%)", "q31g1elec": "Sometimes (11-50%)", "q31helec": "Yes", "q31ielec": 12500, "q31jelec": 100, "q31kelec": 5, "q32aweb": "Yes", "q32bweb": "Yes", "q32cweb": "Yes", "q32dweb": "Often (51-90%)", "q32eweb": "Yes", "q32fweb": "Almost always (+90%)", "q32gweb": "Almost always (+90%)", "q32hweb": "Yes", "q32iweb": 12000, "q32jweb": 140, "q32kweb": "", "q33ainternal": "Yes", "q33binternal": "Yes", "q33cinternal": "Yes", "q33dinternal": "Often (51-90%)", "q33einternal": "Yes", "q33finternal": "Almost always (+90%)", "q33ginternal": "Almost always (+90%)", "q33hinternal": "Yes", "q33iinternal": 7000, "q33jinternal": 10, "q33kinternal": "", "q34": "Yes", "q35": "Yes", "q36": "", "q37": "", "Top Viewed Public Webpages that fully conform": 0.2, "Top viewed Intranet Web Pages that fully conform": 0, "Top viewed electronic documents that fully conform": 0, "Top viewed videos that fully conform": 0, "q38a": 125, "q38b": "1. Involvement in acquisition market research and tracking of ICT ACRs\n2. Updated 508 resources, including training documents, websites, guides, videos, etc.\n3. Updated processes and procedures for governance board involvement and testing of ICT\n4. Created a Dashboard report template to compile high-level program data into measurable reporting and accountability to OCIO management\n5. Differentiated types of complaints; modified communications and guidance for where/how to file", "q38c": "1. Personnel changes and updates to the RACI chart/program sponsors\n2. Acquisition process/procedure updates and incorporating those changes through resources and governance boards\n3. Section 508 policy and procedure implementation delays due to re-alignment of agency strategic goals and agency personnel", "q38d": "The streamlining of questions is great, however since the questions have changed in each of the past three reporting periods, it makes it difficult to track program maturity levels as the questions are not directly aligned with one another." }, { "Department or Agency Name": "Federal Deposit Insurance Corporation", "Policy Integration Factor Outcome": "Low", "Acquisition Factor Outcome": "Moderate", "Testing and Remediation Factor Outcome": "Low", "Accessibility Implementation Index Outcome": "Low", "Accessibility Conformance Index Outcome": "Very Low", "q1 agency size": "Medium Agencies (1,000-9,999 employees)", "q2 description": "A centralized Department-wide or agency-wide program that consolidates management and decision-making responsibilities for sub-agencies, components, and/or offices within the Department or agency.", "q3a activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3b activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3c activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3d activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3e activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q4programs": "No", "q5program": "", "q6cio": "Yes", "q6ano": "", "q7totalno": 2, "q8totalno": 3.5, "q9track": "Yes", "q10budg": 837000, "q11hoursper": "Full time - Department- or Agency-wide Section 508 program manager works 40 hours per week fully dedicated to supporting the agency-wide Section 508 program", "q11a pt": 0, "q12 resources": "Assist developers in creating web content or software that complies with Section 508,Create or remediate electronic documents to comply with Section 508,Evaluate and/or remediate web content,Provide training,Provide alternate formats", "q13ict": "Yes", "q14availict": "Publicly available ,Includes authorities, roles and responsibilities, and expectations,Includes documented processes and procedures for Section 508 conformance testing,Includes documented processes and procedures for Section 508 issues and complaints", "q15a ICT": "Moderately integrated", "q15b ICT": "Somewhat integrated", "q15c ICT": "Moderately integrated", "q15d ICT": "Moderately integrated", "q15e ICT": "Not integrated", "q15f ICT": "Not integrated", "q15g ICT": "Moderately integrated", "q15h ICT": "Moderately integrated", "q15i ICT": "Not integrated", "q16mandate": "No", "q17require": "", "q18rolesspec": "Testers", "18aictprof": "", "q19aexcept": "Yes", "q19bexcept": "", "q19cdexcept": "No", "q20aundue": "Yes", "q20bundue": "", "q20cundue": "No", "q21abest": "Yes", "q21bbest": "", "q21cbest": "No", "q22": "Rarely (1-10%)", "q23": "Almost always (+90%)", "q24": "Rarely (1-10%)", "q25": "Almost always (+90%)", "q26": "Rarely (1-10%)", "q27": "Rarely (1-10%)", "q28grc": "No", "q29ahardware": "No", "q29bhardware": "No", "q29chardware": "No", "q29dhardware": "", "q29ehardware": "No", "q29fhardware": "Never (0%)", "q29ghardware": "No", "q29hardware": 30, "q29ihardware": "Yes", "q29jhardware": 3, "q29khardware": "", "q29lhard": "", "q30asoftware": "No", "q30bsoftware": "No", "q30csoftware": "No", "q30dsoftware": "Rarely (1-10%)", "q30esoftware": "No", "q30fsoftware": "Never (0%)", "q30gsoftware": "No", "q30hsoftware": "", "q30isoftware": "Yes", "q30jsoftware": "", "q30ksoftware": "", "q30lsoftware": "", "q31aelec": "Yes", "q31belec": "Yes", "q31celec": "No", "q31delec": "Often (51-90%)", "q31eelec": "No", "q31felec": "Often (51-90%)", "q31g1elec": "Rarely (1-10%)", "q31helec": "Yes", "q31ielec": 109949, "q31jelec": 1000, "q31kelec": 500, "q32aweb": "Yes", "q32bweb": "Yes", "q32cweb": "No", "q32dweb": "Sometimes (11-50%)", "q32eweb": "No", "q32fweb": "Often (51-90%)", "q32gweb": "Rarely (1-10%)", "q32hweb": "Yes", "q32iweb": 21556, "q32jweb": 200, "q32kweb": 100, "q33ainternal": "Yes", "q33binternal": "Yes", "q33cinternal": "No", "q33dinternal": "Sometimes (11-50%)", "q33einternal": "No", "q33finternal": "Often (51-90%)", "q33ginternal": "Rarely (1-10%)", "q33hinternal": "Yes", "q33iinternal": 22535, "q33jinternal": 300, "q33kinternal": 150, "q34": "No", "q35": "Yes", "q36": "", "q37": "", "Top Viewed Public Webpages that fully conform": 0.1, "Top viewed Intranet Web Pages that fully conform": 0, "Top viewed electronic documents that fully conform": 0.1, "Top viewed videos that fully conform": 0, "q38a": 60, "q38b": "The changes implemented within the past year include: the addition of one new Federal FTE, an increase in ServiceNow tickets for all areas, specifically testing as we are working to integrate Section 508 into the FDIC's IT governance. The agency pivoted to a new Windows OS resulting in the development of new trainings, and awareness increasing interest in digital accessibility.", "q38c": "The challenges the FDIC 508 team faced this past year include a decrease in the 508 contractor budget, resulting in a loss of one contractor personnel. There's also been a decrease in FDIC employees and contractors who possess institutional 508 knowledge and provide ICT assistance.", "q38d": "While thriving in document compliance and training, Section 508 compliance needs to be integrated into all areas of IT governance to be effective. This effort will be the 508 Program Manager's focus for the remainder of 2025 and for 2026. Doing this will involve an agency culture shift. 508 compliance must be a top priority to ensure the needs of employees with disabilities are addressed, and to ensure the retention of individuals with disabilities." }, { "Department or Agency Name": "Federal Energy Regulatory Commission", "Policy Integration Factor Outcome": "High", "Acquisition Factor Outcome": "Moderate", "Testing and Remediation Factor Outcome": "Low", "Accessibility Implementation Index Outcome": "Moderate", "Accessibility Conformance Index Outcome": "Very Low", "q1 agency size": "Medium Agencies (1,000-9,999 employees)", "q2 description": "A centralized Department-wide or agency-wide program that consolidates management and decision-making responsibilities for sub-agencies, components, and/or offices within the Department or agency.", "q3a activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3b activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3c activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3d activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3e activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q4programs": "No", "q5program": "", "q6cio": "Yes", "q6ano": "", "q7totalno": 0.1, "q8totalno": 0.7, "q9track": "Yes", "q10budg": 200000, "q11hoursper": "Part time - Department- or Agency-wide Section 508 program manager has additional duties and works less than 40 hours per week supporting the agency-wide Section 508 program [insert hours per week dedicated to Section 508 program *required]", "q11a pt": 2, "q12 resources": "Assist developers in creating web content or software that complies with Section 508,Create or remediate electronic documents to comply with Section 508,Evaluate and/or remediate web content,Evaluate and/or remediate software,Provide training,Provide alternate formats", "q13ict": "Yes", "q14availict": "Publicly available ,Includes authorities, roles and responsibilities, and expectations,Includes documented processes and procedures for Section 508 issues and complaints", "q15a ICT": "Somewhat integrated", "q15b ICT": "Mostly integrated", "q15c ICT": "Somewhat integrated", "q15d ICT": "Moderately integrated", "q15e ICT": "Fully integrated", "q15f ICT": "Mostly integrated", "q15g ICT": "Fully integrated", "q15h ICT": "Mostly integrated", "q15i ICT": "Fully integrated", "q16mandate": "Yes", "q17require": "Other frequency not listed", "q18rolesspec": "Developers,Document authors,Testers,Web Content Managers,Other", "18aictprof": "IT Help Desk, Project Managers, Technical Managers, Supervisors", "q19aexcept": "No", "q19bexcept": "", "q19cdexcept": "No", "q20aundue": "Yes", "q20bundue": 1, "q20cundue": "No", "q21abest": "No", "q21bbest": "", "q21cbest": "No", "q22": "Rarely (1-10%)", "q23": "Sometimes (11-50%)", "q24": "Never (0%)", "q25": "Sometimes (11-50%)", "q26": "Almost always (+90%)", "q27": "Sometimes (11-50%)", "q28grc": "No", "q29ahardware": "No", "q29bhardware": "No", "q29chardware": "No", "q29dhardware": "", "q29ehardware": "No", "q29fhardware": "Never (0%)", "q29ghardware": "No", "q29hardware": "", "q29ihardware": "No", "q29jhardware": "", "q29khardware": "", "q29lhard": "", "q30asoftware": "Yes", "q30bsoftware": "Yes", "q30csoftware": "No", "q30dsoftware": "Never (0%)", "q30esoftware": "No", "q30fsoftware": "Sometimes (11-50%)", "q30gsoftware": "Yes", "q30hsoftware": 10, "q30isoftware": "Yes", "q30jsoftware": 300, "q30ksoftware": 5, "q30lsoftware": "", "q31aelec": "Yes", "q31belec": "Yes", "q31celec": "No", "q31delec": "Never (0%)", "q31eelec": "No", "q31felec": "Never (0%)", "q31g1elec": "Rarely (1-10%)", "q31helec": "No", "q31ielec": "", "q31jelec": "", "q31kelec": "", "q32aweb": "Yes", "q32bweb": "No", "q32cweb": "No", "q32dweb": "Never (0%)", "q32eweb": "No", "q32fweb": "Rarely (1-10%)", "q32gweb": "Almost always (+90%)", "q32hweb": "Yes", "q32iweb": 38300, "q32jweb": 38300, "q32kweb": 15000, "q33ainternal": "Yes", "q33binternal": "Yes", "q33cinternal": "No", "q33dinternal": "", "q33einternal": "No", "q33finternal": "Often (51-90%)", "q33ginternal": "Rarely (1-10%)", "q33hinternal": "Yes", "q33iinternal": 1000, "q33jinternal": 10, "q33kinternal": "", "q34": "No", "q35": "Yes", "q36": 1, "q37": 1, "Top Viewed Public Webpages that fully conform": 0.4, "Top viewed Intranet Web Pages that fully conform": 0, "Top viewed electronic documents that fully conform": 0, "Top viewed videos that fully conform": 1, "q38a": 20, "q38b": "FERC has implemented additional Section 508 awareness training courses and expanded support by proactively engaging users to provide assistance with ensuring their communication products are accessible. The Section 508 Compliance Training Plan is reviewed and revised each year to ensure the appropriate ICT roles have the knowledge and skills needed to ensure accessible ICT. We have continued to ensure every employee onboarded at FERC receives Introduction to Section 508 training to increase awareness. We have maintained a contract to Deque University to provide in-depth technical training for specific technical roles of both Federal and contractor staff in the CIO organization responsible for the management, design, testing, and implementation of ICT. We continue to evaluate agency policies for compliance with ICT requirements and continue to conduct periodic testing of new and legacy applications /software to identify non-compliant features and remediation requirements to add to team backlogs, resulting in an increase in compliance through early engagement, testing, and integration into the technology development lifecycle. FERC continues to leverage the Section 508 SME to provide coaching and remediation support to development teams as well as requests for assistance across the agency to ensure communications are accessible. We continue to look at ways to further the Section 508 Compliance Program, awareness, understanding, and activities for FERC.", "q38c": "The challenges FERC has faced in the past year include the need for additional resources as Section 508 requirements have increased due to federal mandates and more awareness across the agency. Many of the FERC applications are not public facing but some leverage legacy technologies. As we continue to modernize our applications to modern technology platforms, accessibility requirements are embedded, and the agency assesses a lower risk for nonconformance. With additional resources, the Section 508 Program will be able to provide more support and address other areas of need identified by this annual assessment such as more manual versus automated testing. Additionally, while majority of FERC solicitations are awarded from contract vehicles that include overarching Section 508 requirements e.g. GSA and NASA GWACs, the FERC Acquisition and Procurement team continues to identify and define guidance and processes to ensure Section 508 is integrated into the acquisition lifecycle.", "q38d": "FERC continues to invest in modernizing our internal and public facing applications as well as provide accessibility support services and training to Federal and contractor staff. FERC has prioritized accessibility by streamlining processes, proactively introducing accessibility considerations early in project planning and procurement, leveraging available resources, and ongoing accessibility testing of applications, software, and communication products. The FERC Section 508 Compliance Program continues to mature, and we anticipate more integration into the functions and services of the Commission through policy, guidance, and technical requirements as we further collaborations between IT, communications, and program teams. FERC strives to be a model employer of persons with disabilities and to provide employees, members of the public, and its constituents with disabilities with equally effective access to our programs and services." }, { "Department or Agency Name": "Federal Housing Finance Agency", "Policy Integration Factor Outcome": "High", "Acquisition Factor Outcome": "Very High", "Testing and Remediation Factor Outcome": "High", "Accessibility Implementation Index Outcome": "High", "Accessibility Conformance Index Outcome": "Moderate", "q1 agency size": "Small Agencies (100-999 employees)", "q2 description": "A centralized Department-wide or agency-wide program that consolidates management and decision-making responsibilities for sub-agencies, components, and/or offices within the Department or agency.", "q3a activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3b activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3c activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3d activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3e activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q4programs": "No", "q5program": "", "q6cio": "Yes", "q6ano": "", "q7totalno": 1, "q8totalno": 1, "q9track": "No", "q10budg": "", "q11hoursper": "Full time - Department- or Agency-wide Section 508 program manager works 40 hours per week fully dedicated to supporting the agency-wide Section 508 program", "q11a pt": 0, "q12 resources": "Assist acquisition officials to prepare Section 508 language in ICT contracts,Assist acquisition officials to evaluate Section 508 conformance prior to or after ICT purchase,Assist developers in creating web content or software that complies with Section 508,Create or remediate electronic documents to comply with Section 508,Evaluate and/or remediate web content,Evaluate and/or remediate software,Evaluate and/or remediate hardware,Provide training,Provide alternate formats", "q13ict": "Yes", "q14availict": "Includes authorities, roles and responsibilities, and expectations,Includes documented processes and procedures for Section 508 conformance testing,Includes documented processes and procedures for Section 508 issues and complaints", "q15a ICT": "Fully integrated", "q15b ICT": "Mostly integrated", "q15c ICT": "Fully integrated", "q15d ICT": "Fully integrated", "q15e ICT": "Somewhat integrated", "q15f ICT": "Somewhat integrated", "q15g ICT": "Fully integrated", "q15h ICT": "Moderately integrated", "q15i ICT": "Somewhat integrated", "q16mandate": "No", "q17require": "", "q18rolesspec": "None of Above", "18aictprof": "", "q19aexcept": "Yes", "q19bexcept": 0, "q19cdexcept": "Yes", "q20aundue": "Yes", "q20bundue": 0, "q20cundue": "Yes", "q21abest": "Yes", "q21bbest": 16, "q21cbest": "Yes", "q22": "Almost always (+90%)", "q23": "Almost always (+90%)", "q24": "Almost always (+90%)", "q25": "Almost always (+90%)", "q26": "Sometimes (11-50%)", "q27": "Often (51-90%)", "q28grc": "No", "q29ahardware": "Yes", "q29bhardware": "Yes", "q29chardware": "Yes", "q29dhardware": "", "q29ehardware": "Yes", "q29fhardware": "Never (0%)", "q29ghardware": "Yes", "q29hardware": 90, "q29ihardware": "Yes", "q29jhardware": 4160, "q29khardware": 4160, "q29lhard": 4160, "q30asoftware": "Yes", "q30bsoftware": "No", "q30csoftware": "Yes", "q30dsoftware": "Almost always (+90%)", "q30esoftware": "No", "q30fsoftware": "Never (0%)", "q30gsoftware": "Yes", "q30hsoftware": 90, "q30isoftware": "Yes", "q30jsoftware": 0, "q30ksoftware": 0, "q30lsoftware": 0, "q31aelec": "Yes", "q31belec": "No", "q31celec": "Yes", "q31delec": "Almost always (+90%)", "q31eelec": "No", "q31felec": "Often (51-90%)", "q31g1elec": "Almost always (+90%)", "q31helec": "Yes", "q31ielec": 485, "q31jelec": 221, "q31kelec": 154, "q32aweb": "Yes", "q32bweb": "No", "q32cweb": "Yes", "q32dweb": "Almost always (+90%)", "q32eweb": "No", "q32fweb": "Often (51-90%)", "q32gweb": "Almost always (+90%)", "q32hweb": "Yes", "q32iweb": 4160, "q32jweb": 4160, "q32kweb": 4160, "q33ainternal": "Yes", "q33binternal": "No", "q33cinternal": "Yes", "q33dinternal": "Almost always (+90%)", "q33einternal": "No", "q33finternal": "Often (51-90%)", "q33ginternal": "Often (51-90%)", "q33hinternal": "Yes", "q33iinternal": 500, "q33jinternal": 10, "q33kinternal": 10, "q34": "Yes", "q35": "Yes", "q36": 1, "q37": 1, "Top Viewed Public Webpages that fully conform": 0, "Top viewed Intranet Web Pages that fully conform": 0, "Top viewed electronic documents that fully conform": 0, "Top viewed videos that fully conform": 0.6, "q38a": "Approximately 120", "q38b": "We decided that we need to increase our Section 508 support, and we plan to make that change in FY26.", "q38c": "We lost staff to the DRP. It would be helpful if we can regain those vacancies.", "q38d": "No" }, { "Department or Agency Name": "Federal Labor Relations Authority", "Policy Integration Factor Outcome": "Low", "Acquisition Factor Outcome": "Very High", "Testing and Remediation Factor Outcome": "Low", "Accessibility Implementation Index Outcome": "Moderate", "Accessibility Conformance Index Outcome": "High", "q1 agency size": "Very Small Agencies (<100 employees)", "q2 description": "A centralized Department-wide or agency-wide program that consolidates management and decision-making responsibilities for sub-agencies, components, and/or offices within the Department or agency.", "q3a activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3b activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3c activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3d activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3e activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q4programs": "No", "q5program": "", "q6cio": "Yes", "q6ano": "", "q7totalno": 0.1, "q8totalno": "", "q9track": "No", "q10budg": "", "q11hoursper": "Part time - Department- or Agency-wide Section 508 program manager has additional duties and works less than 40 hours per week supporting the agency-wide Section 508 program [insert hours per week dedicated to Section 508 program *required]", "q11a pt": 1, "q12 resources": "Assist developers in creating web content or software that complies with Section 508,Create or remediate electronic documents to comply with Section 508,Evaluate and/or remediate web content,Evaluate and/or remediate software,Provide training,Provide alternate formats", "q13ict": "No", "q14availict": "", "q15a ICT": "Somewhat integrated", "q15b ICT": "Somewhat integrated", "q15c ICT": "Somewhat integrated", "q15d ICT": "Moderately integrated", "q15e ICT": "Somewhat integrated", "q15f ICT": "Somewhat integrated", "q15g ICT": "Mostly integrated", "q15h ICT": "Somewhat integrated", "q15i ICT": "Somewhat integrated", "q16mandate": "No", "q17require": "", "q18rolesspec": "None of Above", "18aictprof": "", "q19aexcept": "Yes", "q19bexcept": "", "q19cdexcept": "No", "q20aundue": "Yes", "q20bundue": "", "q20cundue": "No", "q21abest": "Yes", "q21bbest": "", "q21cbest": "No", "q22": "Almost always (+90%)", "q23": "Almost always (+90%)", "q24": "Almost always (+90%)", "q25": "Almost always (+90%)", "q26": "Almost always (+90%)", "q27": "Almost always (+90%)", "q28grc": "No", "q29ahardware": "No", "q29bhardware": "Yes", "q29chardware": "No", "q29dhardware": "", "q29ehardware": "No", "q29fhardware": "Almost always (+90%)", "q29ghardware": "No", "q29hardware": "", "q29ihardware": "N/A - Department/Agency does not own or operate this ICT", "q29jhardware": "", "q29khardware": "", "q29lhard": "", "q30asoftware": "No", "q30bsoftware": "Yes", "q30csoftware": "No", "q30dsoftware": "Almost always (+90%)", "q30esoftware": "No", "q30fsoftware": "Almost always (+90%)", "q30gsoftware": "No", "q30hsoftware": "", "q30isoftware": "No", "q30jsoftware": "", "q30ksoftware": "", "q30lsoftware": "", "q31aelec": "No", "q31belec": "Yes", "q31celec": "No", "q31delec": "Almost always (+90%)", "q31eelec": "No", "q31felec": "Almost always (+90%)", "q31g1elec": "Never (0%)", "q31helec": "No", "q31ielec": "", "q31jelec": "", "q31kelec": "", "q32aweb": "No", "q32bweb": "Yes", "q32cweb": "No", "q32dweb": "Almost always (+90%)", "q32eweb": "No", "q32fweb": "Almost always (+90%)", "q32gweb": "Never (0%)", "q32hweb": "No", "q32iweb": 2, "q32jweb": "", "q32kweb": 2, "q33ainternal": "No", "q33binternal": "Yes", "q33cinternal": "No", "q33dinternal": "Yes", "q33einternal": "No", "q33finternal": "Rarely (1-10%)", "q33ginternal": "Never (0%)", "q33hinternal": "No", "q33iinternal": 1, "q33jinternal": "", "q33kinternal": 1, "q34": "No", "q35": "Yes", "q36": "", "q37": "", "Top Viewed Public Webpages that fully conform": 1, "Top viewed Intranet Web Pages that fully conform": 1, "Top viewed electronic documents that fully conform": 1, "Top viewed videos that fully conform": 1, "q38a": 8, "q38b": "Further cemented integration of 508 compliance into technology acquisitions, with a focus on day-1 compliance provided by vendor performing the work.", "q38c": "Funding and human resources availability. Reductions in force further limited availability of in-house staff to perform functions, and a complete lack of financial resources dedicated exclusively to performing 508-specific functions. Agency has shifted to processes that front-load compliance and compatibility concerns and that has effectively moved the needle towards providing full accessibility.", "q38d": "" }, { "Department or Agency Name": "Federal Maritime Commission", "Policy Integration Factor Outcome": "Very Low", "Acquisition Factor Outcome": "Very Low", "Testing and Remediation Factor Outcome": "Very Low", "Accessibility Implementation Index Outcome": "Very Low", "Accessibility Conformance Index Outcome": "Low", "q1 agency size": "Small Agencies (100-999 employees)", "q2 description": "Department or Agency does not have a Section 508 Program", "q3a activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3b activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3c activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3d activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3e activities": "N/A - Department or Agency does not perform the activity", "q4programs": "", "q5program": "", "q6cio": "", "q6ano": "", "q7totalno": "", "q8totalno": "", "q9track": "", "q10budg": "", "q11hoursper": "", "q11a pt": 0, "q12 resources": "Assist developers in creating web content or software that complies with Section 508,Evaluate and/or remediate web content", "q13ict": "No", "q14availict": "", "q15a ICT": "Not integrated", "q15b ICT": "Somewhat integrated", "q15c ICT": "Not integrated", "q15d ICT": "Somewhat integrated", "q15e ICT": "Not integrated", "q15f ICT": "Somewhat integrated", "q15g ICT": "Somewhat integrated", "q15h ICT": "Somewhat integrated", "q15i ICT": "Not integrated", "q16mandate": "No", "q17require": "", "q18rolesspec": "Web Content Managers", "18aictprof": "", "q19aexcept": "No", "q19bexcept": "", "q19cdexcept": "No", "q20aundue": "No", "q20bundue": "", "q20cundue": "No", "q21abest": "No", "q21bbest": "", "q21cbest": "No", "q22": "Rarely (1-10%)", "q23": "Rarely (1-10%)", "q24": "Rarely (1-10%)", "q25": "Never (0%)", "q26": "Never (0%)", "q27": "Never (0%)", "q28grc": "No", "q29ahardware": "No", "q29bhardware": "No", "q29chardware": "No", "q29dhardware": "", "q29ehardware": "No", "q29fhardware": "Sometimes (11-50%)", "q29ghardware": "No", "q29hardware": "", "q29ihardware": "No", "q29jhardware": "", "q29khardware": "", "q29lhard": "", "q30asoftware": "No", "q30bsoftware": "No", "q30csoftware": "No", "q30dsoftware": "", "q30esoftware": "No", "q30fsoftware": "Sometimes (11-50%)", "q30gsoftware": "No", "q30hsoftware": "", "q30isoftware": "No", "q30jsoftware": "", "q30ksoftware": "", "q30lsoftware": "", "q31aelec": "Yes", "q31belec": "No", "q31celec": "No", "q31delec": "", "q31eelec": "No", "q31felec": "Sometimes (11-50%)", "q31g1elec": "Never (0%)", "q31helec": "No", "q31ielec": "", "q31jelec": "", "q31kelec": "", "q32aweb": "Yes", "q32bweb": "No", "q32cweb": "No", "q32dweb": "", "q32eweb": "No", "q32fweb": "Sometimes (11-50%)", "q32gweb": "Never (0%)", "q32hweb": "No", "q32iweb": "", "q32jweb": "", "q32kweb": "", "q33ainternal": "No", "q33binternal": "No", "q33cinternal": "No", "q33dinternal": "", "q33einternal": "No", "q33finternal": "Sometimes (11-50%)", "q33ginternal": "Never (0%)", "q33hinternal": "No", "q33iinternal": "", "q33jinternal": "", "q33kinternal": "", "q34": "No", "q35": "Yes", "q36": "", "q37": "", "Top Viewed Public Webpages that fully conform": 1, "Top viewed Intranet Web Pages that fully conform": 1, "Top viewed electronic documents that fully conform": 0, "Top viewed videos that fully conform": 1, "q38a": "10 hours", "q38b": "Content posted to the website uses templates compliant with USWDS and WCAG guidelines", "q38c": "Lack of general awareness and lack of training for all staff\nPosition that was handling Section 508 has been gapped; lack of expertise", "q38d": "Assessment highlighted the areas needed for growth and development in our Section 508 program" }, { "Department or Agency Name": "Federal Mine Safety and Health Review Commission", "Policy Integration Factor Outcome": "Very High", "Acquisition Factor Outcome": "Very High", "Testing and Remediation Factor Outcome": "Very Low", "Accessibility Implementation Index Outcome": "High", "Accessibility Conformance Index Outcome": "Low", "q1 agency size": "Very Small Agencies (<100 employees)", "q2 description": "", "q3a activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3b activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3c activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3d activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3e activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q4programs": "No", "q5program": "", "q6cio": "Yes", "q6ano": "", "q7totalno": 1, "q8totalno": "", "q9track": "No", "q10budg": "", "q11hoursper": "Part time - Department- or Agency-wide Section 508 program manager has additional duties and works less than 40 hours per week supporting the agency-wide Section 508 program [insert hours per week dedicated to Section 508 program *required]", "q11a pt": 5, "q12 resources": "Assist acquisition officials to prepare Section 508 language in ICT contracts,Assist acquisition officials to evaluate Section 508 conformance prior to or after ICT purchase,Assist developers in creating web content or software that complies with Section 508", "q13ict": "Yes", "q14availict": "", "q15a ICT": "Fully integrated", "q15b ICT": "Fully integrated", "q15c ICT": "Somewhat integrated", "q15d ICT": "N/A-Department/Agency does not perform or have policies related to this function", "q15e ICT": "N/A-Department/Agency does not perform or have policies related to this function", "q15f ICT": "N/A-Department/Agency does not perform or have policies related to this function", "q15g ICT": "Fully integrated", "q15h ICT": "N/A-Department/Agency does not perform or have policies related to this function", "q15i ICT": "N/A-Department/Agency does not perform or have policies related to this function", "q16mandate": "No", "q17require": "", "q18rolesspec": "Acquisition professionals", "18aictprof": "", "q19aexcept": "Yes", "q19bexcept": 0, "q19cdexcept": "No", "q20aundue": "Yes", "q20bundue": 0, "q20cundue": "No", "q21abest": "Yes", "q21bbest": 0, "q21cbest": "No", "q22": "Almost always (+90%)", "q23": "Almost always (+90%)", "q24": "Almost always (+90%)", "q25": "Almost always (+90%)", "q26": "Almost always (+90%)", "q27": "Almost always (+90%)", "q28grc": "No", "q29ahardware": "No", "q29bhardware": "No", "q29chardware": "No", "q29dhardware": "", "q29ehardware": "No", "q29fhardware": "Never (0%)", "q29ghardware": "No", "q29hardware": 0, "q29ihardware": "N/A - Department/Agency does not own or operate this ICT", "q29jhardware": "", "q29khardware": "", "q29lhard": "", "q30asoftware": "No", "q30bsoftware": "No", "q30csoftware": "No", "q30dsoftware": "", "q30esoftware": "No", "q30fsoftware": "Never (0%)", "q30gsoftware": "N/A - Department/Agency does not own or operate this ICT", "q30hsoftware": "", "q30isoftware": "N/A - Department/Agency does not own or operate this ICT", "q30jsoftware": "", "q30ksoftware": "", "q30lsoftware": "", "q31aelec": "No", "q31belec": "No", "q31celec": "No", "q31delec": "", "q31eelec": "No", "q31felec": "Never (0%)", "q31g1elec": "Never (0%)", "q31helec": "No", "q31ielec": "", "q31jelec": "", "q31kelec": "", "q32aweb": "No", "q32bweb": "No", "q32cweb": "No", "q32dweb": "", "q32eweb": "No", "q32fweb": "Never (0%)", "q32gweb": "Rarely (1-10%)", "q32hweb": "No", "q32iweb": "", "q32jweb": "", "q32kweb": "", "q33ainternal": "No", "q33binternal": "No", "q33cinternal": "No", "q33dinternal": "", "q33einternal": "No", "q33finternal": "Never (0%)", "q33ginternal": "Rarely (1-10%)", "q33hinternal": "No", "q33iinternal": "", "q33jinternal": "", "q33kinternal": "", "q34": "No", "q35": "No", "q36": "", "q37": "", "Top Viewed Public Webpages that fully conform": 0, "Top viewed Intranet Web Pages that fully conform": 0, "Top viewed electronic documents that fully conform": 0, "Top viewed videos that fully conform": 0, "q38a": "6 hours", "q38b": "From FY 2024 to the present (FY 2025), the Federal Mine Safety and Health Review Commission (FMSHRC) has advanced Section 508 compliance by designating a Section 508 Program Manager, publishing a Notice of Rights on accessibility of technology and facilities, updating Section 504 and 508 complaint procedures, and improving the accessibility of official publications such as the Blue Books, which are now published as searchable PDFs with hyperlinked tables of contents and metadata tagging for easier retrieval. The Commission has also integrated accessibility requirements into procurement and IT modernization projects to ensure compliance is built into acquisitions, and enrolled its public webpage into the Federal Digital Experience program to analyze visitor data and improve usability. Looking forward, FMSHRC will obtain the necessary resources for testing and remediation processes to ensure WCAG 2.1 Level AA conformance, provide the Section 508 Program Manager with the resources necessary to implement program requirements and monitor compliance, train staff and contractors on accessible content creation, enhance metadata tagging of web-based publications, and strengthen transparency through reporting consistent with OMB Memorandum M-24-08 and the Government-wide Section 508 Assessment process.", "q38c": "Over the past year, the Federal Mine Safety and Health Review Commission (FMSHRC) has faced several challenges related to Section 508 compliance, primarily due to its status as a small, independent agency with limited staffing and resources. Key challenges include:\n\nResource constraints: With a small staff, there is only one subject matter expert (SME) available who also serves in multiple roles, leaving limited capacity to dedicate full-time effort to accessibility testing, document remediation, and digital compliance.\n\nLegacy documents and systems: Large volumes of historical case records, orders, and publications remain in formats that are not fully accessible, requiring significant time and technical expertise to remediate.\n\nLimited in-house expertise: Staff members often balance accessibility responsibilities with other program duties, which can result in delays or uneven application of Section 508 standards.\n\nTo overcome these challenges, the following would be most helpful:\n\nAdditional funding to support accessibility testing, remediation, and training.\n\nAccess to government-wide tools and resources, such as automated testing platforms and centralized remediation services.\n\nTargeted training for staff and contractors on accessible content creation, while also providing direct support for the Section 508 Program Manager to implement program requirements.\n\nDedicated support or coordination from GSA or OMB to help small agencies like FMSHRC meet Section 508 and digital experience mandates without duplicating efforts already underway at larger agencies.", "q38d": "As a small agency, the Federal Mine Safety and Health Review Commission (FMSHRC) faces unique challenges in sustaining Section 508 compliance. Automated accessibility tools are helpful but catch only part of the issues. Manual testing is essential to ensure full compliance; however, the Commission currently relies on its Section 508 Program Manager to manually screen all items, which is both time-consuming and burdensome given the Program Manager also holds multiple roles within the agency.\nTo address this gap, it would be extremely helpful if government-wide support were available for small agencies, such as a shared service or centralized resource to conduct manual testing and provide expert guidance. This would reduce the burden on individual staff, improve consistency of accessibility reviews, and enable small agencies like FMSHRC to meet compliance obligations more effectively while still managing other critical mission responsibilities." }, { "Department or Agency Name": "Federal Trade Commission", "Policy Integration Factor Outcome": "High", "Acquisition Factor Outcome": "Very High", "Testing and Remediation Factor Outcome": "High", "Accessibility Implementation Index Outcome": "High", "Accessibility Conformance Index Outcome": "Very High", "q1 agency size": "Medium Agencies (1,000-9,999 employees)", "q2 description": "A de-centralized Department-wide or agency-wide program that distributes Section 508 management and decision-making responsibilities to individual programs at sub-agencies, components, and/or offices within the Department or agency.", "q3a activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3b activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3c activities": "No, this activity is decentralized and performed independently at the component level", "q3d activities": "No, this activity is decentralized and performed independently at the component level", "q3e activities": "No, this activity is decentralized and performed independently at the component level", "q4programs": "No", "q5program": "", "q6cio": "Yes", "q6ano": "", "q7totalno": 1.7, "q8totalno": 0.25, "q9track": "Yes", "q10budg": 488089, "q11hoursper": "Part time - Department- or Agency-wide Section 508 program manager has additional duties and works less than 40 hours per week supporting the agency-wide Section 508 program [insert hours per week dedicated to Section 508 program *required]", "q11a pt": "5-8", "q12 resources": "Assist developers in creating web content or software that complies with Section 508,Create or remediate electronic documents to comply with Section 508,Evaluate and/or remediate web content,Evaluate and/or remediate software,Evaluate and/or remediate hardware,Provide training,Provide alternate formats", "q13ict": "Yes", "q14availict": "Publicly available ,Includes authorities, roles and responsibilities, and expectations,Includes documented processes and procedures for Section 508 conformance testing,Includes documented processes and procedures for Section 508 issues and complaints", "q15a ICT": "Mostly integrated", "q15b ICT": "Mostly integrated", "q15c ICT": "Mostly integrated", "q15d ICT": "Mostly integrated", "q15e ICT": "Mostly integrated", "q15f ICT": "Mostly integrated", "q15g ICT": "Mostly integrated", "q15h ICT": "Mostly integrated", "q15i ICT": "Mostly integrated", "q16mandate": "No", "q17require": "", "q18rolesspec": "Acquisition professionals,Developers,Document authors,Testers,Web Content Managers,Other", "18aictprof": "Section 508 Program Manager", "q19aexcept": "Yes", "q19bexcept": "", "q19cdexcept": "Yes", "q20aundue": "Yes", "q20bundue": "", "q20cundue": "Yes", "q21abest": "Yes", "q21bbest": "", "q21cbest": "Yes", "q22": "Almost always (+90%)", "q23": "Almost always (+90%)", "q24": "Sometimes (11-50%)", "q25": "Almost always (+90%)", "q26": "Almost always (+90%)", "q27": "Sometimes (11-50%)", "q28grc": "Yes", "q29ahardware": "Yes", "q29bhardware": "Yes", "q29chardware": "Yes", "q29dhardware": "Almost always (+90%)", "q29ehardware": "No", "q29fhardware": "Rarely (1-10%)", "q29ghardware": "No", "q29hardware": "", "q29ihardware": "No", "q29jhardware": 11036, "q29khardware": "", "q29lhard": "", "q30asoftware": "Yes", "q30bsoftware": "Yes", "q30csoftware": "Yes", "q30dsoftware": "Almost always (+90%)", "q30esoftware": "No", "q30fsoftware": "Rarely (1-10%)", "q30gsoftware": "No", "q30hsoftware": "", "q30isoftware": "Yes", "q30jsoftware": 1234, "q30ksoftware": 3, "q30lsoftware": 3, "q31aelec": "Yes", "q31belec": "Yes", "q31celec": "Yes", "q31delec": "Almost always (+90%)", "q31eelec": "No", "q31felec": "Almost always (+90%)", "q31g1elec": "Almost always (+90%)", "q31helec": "Yes", "q31ielec": 26428, "q31jelec": 26428, "q31kelec": 22559, "q32aweb": "Yes", "q32bweb": "Yes", "q32cweb": "Yes", "q32dweb": "Almost always (+90%)", "q32eweb": "No", "q32fweb": "Almost always (+90%)", "q32gweb": "Almost always (+90%)", "q32hweb": "Yes", "q32iweb": 22375, "q32jweb": 22375, "q32kweb": 19746, "q33ainternal": "Yes", "q33binternal": "Yes", "q33cinternal": "Yes", "q33dinternal": "Almost always (+90%)", "q33einternal": "No", "q33finternal": "Almost always (+90%)", "q33ginternal": "Almost always (+90%)", "q33hinternal": "Yes", "q33iinternal": 22657, "q33jinternal": 985, "q33kinternal": 948, "q34": "No", "q35": "Yes", "q36": 1, "q37": 1, "Top Viewed Public Webpages that fully conform": 1, "Top viewed Intranet Web Pages that fully conform": 1, "Top viewed electronic documents that fully conform": 1, "Top viewed videos that fully conform": 1, "q38a": 85, "q38b": "- Slated 508 training for the FY26 annual cybersecurity cycle\n- Created a submission portal on the public-facing website for users to submit 508-related issues\n- Worked to improve processes and increase efficiency for maintaining accessibility for public-facing websites", "q38c": "- Budgeting and resources\n- It would be helpful if all service providers on non-exempt GSA schedules, NASA SEWP, and other contracting vehicles would provide their 508 compliance summary as a mandatory part of their package submissions. This would make it significantly easier to track and document system and service compliance. As it stands, it's a manual effort that requires significant time investment.", "q38d": "For this survey, the Hardware section should likely be reworked, as its current iteration is overbroad. For example, large portions of our hardware assets are servers, switches, etc. for which 508 is apparently applicable. For computers themselves, the 508 compliance is reliant on software and peripherals, not the device; the same is true for mobile phones. For all of these, 508 compliance testing is not really an applicable concept, nor a measurement of compliance. The Hardware section could perhaps be refocused on items like kiosks, walkups, or other public-facing or open-access items for which accessibility must be built for or programmed." }, { "Department or Agency Name": "Gulf Coast Ecosystem Restoration Council", "Policy Integration Factor Outcome": "Very High", "Acquisition Factor Outcome": "Very High", "Testing and Remediation Factor Outcome": "Very Low", "Accessibility Implementation Index Outcome": "Moderate", "Accessibility Conformance Index Outcome": "Low", "q1 agency size": "Very Small Agencies (<100 employees)", "q2 description": "A de-centralized Department-wide or agency-wide program that distributes Section 508 management and decision-making responsibilities to individual programs at sub-agencies, components, and/or offices within the Department or agency.", "q3a activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3b activities": "No, this activity is decentralized and performed independently at the component level", "q3c activities": "No, this activity is decentralized and performed independently at the component level", "q3d activities": "No, this activity is decentralized and performed independently at the component level", "q3e activities": "N/A - Department or Agency does not perform the activity", "q4programs": "No", "q5program": "", "q6cio": "Yes", "q6ano": "", "q7totalno": 1, "q8totalno": "", "q9track": "No", "q10budg": "", "q11hoursper": "Part time - Department- or Agency-wide Section 508 program manager has additional duties and works less than 40 hours per week supporting the agency-wide Section 508 program [insert hours per week dedicated to Section 508 program *required]", "q11a pt": 2, "q12 resources": "Assist acquisition officials to prepare Section 508 language in ICT contracts,Assist acquisition officials to evaluate Section 508 conformance prior to or after ICT purchase,Create or remediate electronic documents to comply with Section 508", "q13ict": "No", "q14availict": "", "q15a ICT": "Fully integrated", "q15b ICT": "Somewhat integrated", "q15c ICT": "N/A-Department/Agency does not perform or have policies related to this function", "q15d ICT": "Moderately integrated", "q15e ICT": "N/A-Department/Agency does not perform or have policies related to this function", "q15f ICT": "Fully integrated", "q15g ICT": "Moderately integrated", "q15h ICT": "N/A-Department/Agency does not perform or have policies related to this function", "q15i ICT": "N/A-Department/Agency does not perform or have policies related to this function", "q16mandate": "No", "q17require": "", "q18rolesspec": "None of Above", "18aictprof": "", "q19aexcept": "No", "q19bexcept": "", "q19cdexcept": "No", "q20aundue": "No", "q20bundue": "", "q20cundue": "No", "q21abest": "No", "q21bbest": "", "q21cbest": "No", "q22": "Almost always (+90%)", "q23": "Almost always (+90%)", "q24": "Almost always (+90%)", "q25": "Almost always (+90%)", "q26": "Sometimes (11-50%)", "q27": "Often (51-90%)", "q28grc": "No", "q29ahardware": "No", "q29bhardware": "No", "q29chardware": "No", "q29dhardware": "", "q29ehardware": "No", "q29fhardware": "Never (0%)", "q29ghardware": "No", "q29hardware": "", "q29ihardware": "N/A - Department/Agency does not own or operate this ICT", "q29jhardware": "", "q29khardware": "", "q29lhard": "", "q30asoftware": "No", "q30bsoftware": "No", "q30csoftware": "No", "q30dsoftware": "", "q30esoftware": "No", "q30fsoftware": "Never (0%)", "q30gsoftware": "N/A - Department/Agency does not own or operate this ICT", "q30hsoftware": "", "q30isoftware": "N/A - Department/Agency does not own or operate this ICT", "q30jsoftware": "", "q30ksoftware": "", "q30lsoftware": "", "q31aelec": "Yes", "q31belec": "No", "q31celec": "No", "q31delec": "", "q31eelec": "No", "q31felec": "Almost always (+90%)", "q31g1elec": "Almost always (+90%)", "q31helec": "No", "q31ielec": "", "q31jelec": "", "q31kelec": "", "q32aweb": "No", "q32bweb": "No", "q32cweb": "No", "q32dweb": "", "q32eweb": "No", "q32fweb": "Never (0%)", "q32gweb": "Never (0%)", "q32hweb": "No", "q32iweb": "", "q32jweb": "", "q32kweb": "", "q33ainternal": "No", "q33binternal": "No", "q33cinternal": "No", "q33dinternal": "", "q33einternal": "No", "q33finternal": "Never (0%)", "q33ginternal": "Never (0%)", "q33hinternal": "No", "q33iinternal": "", "q33jinternal": "", "q33kinternal": "", "q34": "No", "q35": "No", "q36": "", "q37": "", "Top Viewed Public Webpages that fully conform": 0, "Top viewed Intranet Web Pages that fully conform": 0, "Top viewed electronic documents that fully conform": 0, "Top viewed videos that fully conform": 0, "q38a": 0, "q38b": "Working on moving website to a 508 compliant website.", "q38c": "We are currently undergoing a website design in order to make our web page more compliant with 508. Currently we do not keep statistics on page views or document views on our web page. We do have a process where documents posted to our website are made 508 compliant before publishing to the website. Unable to comply with this exercise.", "q38d": "Should be noted as small agency with only 24 FTE we use services from other organizations to fulfill requirements. All our procurements go through Administrative Resources Center under Department of Treasury, so they perform all 508 activities for us when performing contract or procurement actions. Our main activities consist of ensuring any documents we produce are made 508 compliant before posting to our website." }, { "Department or Agency Name": "James Madison Memorial Fellowship Foundation", "Policy Integration Factor Outcome": "Very High", "Acquisition Factor Outcome": "Very Low", "Testing and Remediation Factor Outcome": "Very Low", "Accessibility Implementation Index Outcome": "Low", "Accessibility Conformance Index Outcome": "Low", "q1 agency size": "Very Small Agencies (<100 employees)", "q2 description": "A centralized Department-wide or agency-wide program that consolidates management and decision-making responsibilities for sub-agencies, components, and/or offices within the Department or agency.", "q3a activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3b activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3c activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3d activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3e activities": "N/A - Department or Agency does not perform the activity", "q4programs": "No", "q5program": "", "q6cio": "No", "q6ano": "Our contractor handles the technical aspects of agency Section 508 program.", "q7totalno": 0.2, "q8totalno": 0.2, "q9track": "No", "q10budg": 1, "q11hoursper": "Part time - Department- or Agency-wide Section 508 program manager has additional duties and works less than 40 hours per week supporting the agency-wide Section 508 program [insert hours per week dedicated to Section 508 program *required]", "q11a pt": "unknown", "q12 resources": "Assist developers in creating web content or software that complies with Section 508,Create or remediate electronic documents to comply with Section 508,Evaluate and/or remediate web content", "q13ict": "Yes", "q14availict": "Publicly available", "q15a ICT": "Not integrated", "q15b ICT": "N/A-Department/Agency does not perform or have policies related to this function", "q15c ICT": "N/A-Department/Agency does not perform or have policies related to this function", "q15d ICT": "N/A-Department/Agency does not perform or have policies related to this function", "q15e ICT": "N/A-Department/Agency does not perform or have policies related to this function", "q15f ICT": "N/A-Department/Agency does not perform or have policies related to this function", "q15g ICT": "Somewhat integrated", "q15h ICT": "N/A-Department/Agency does not perform or have policies related to this function", "q15i ICT": "N/A-Department/Agency does not perform or have policies related to this function", "q16mandate": "No", "q17require": "Other frequency not listed", "q18rolesspec": "None of Above", "18aictprof": "n/a", "q19aexcept": "No", "q19bexcept": "", "q19cdexcept": "No", "q20aundue": "No", "q20bundue": "", "q20cundue": "No", "q21abest": "No", "q21bbest": "", "q21cbest": "No", "q22": "Never (0%)", "q23": "Never (0%)", "q24": "Never (0%)", "q25": "Never (0%)", "q26": "Never (0%)", "q27": "Never (0%)", "q28grc": "No", "q29ahardware": "No", "q29bhardware": "No", "q29chardware": "No", "q29dhardware": "Never (0%)", "q29ehardware": "No", "q29fhardware": "Never (0%)", "q29ghardware": "No", "q29hardware": 0, "q29ihardware": "N/A - Department/Agency does not own or operate this ICT", "q29jhardware": "", "q29khardware": "", "q29lhard": "", "q30asoftware": "No", "q30bsoftware": "No", "q30csoftware": "No", "q30dsoftware": "Never (0%)", "q30esoftware": "No", "q30fsoftware": "Never (0%)", "q30gsoftware": "No", "q30hsoftware": "", "q30isoftware": "No", "q30jsoftware": 10, "q30ksoftware": "", "q30lsoftware": "", "q31aelec": "No", "q31belec": "No", "q31celec": "No", "q31delec": "Never (0%)", "q31eelec": "No", "q31felec": "Never (0%)", "q31g1elec": "Never (0%)", "q31helec": "No", "q31ielec": 50, "q31jelec": 10, "q31kelec": "", "q32aweb": "No", "q32bweb": "No", "q32cweb": "No", "q32dweb": "Never (0%)", "q32eweb": "No", "q32fweb": "Never (0%)", "q32gweb": "Never (0%)", "q32hweb": "Yes", "q32iweb": 25, "q32jweb": 10, "q32kweb": 0, "q33ainternal": "N/A-Dept/Agency does not have internal web pages", "q33binternal": "N/A-Dept/Agency does not have internal web pages", "q33cinternal": "N/A-Dept/Agency does not have internal web pages", "q33dinternal": "Never (0%)", "q33einternal": "N/A-Dept/Agency does not have internal web pages", "q33finternal": "N/A- Dept/Agency does not have internal web pages", "q33ginternal": "N/A- Dept/Agency does not have internal web pages", "q33hinternal": "N/A-Dept/Agency does not have internal web pages", "q33iinternal": "", "q33jinternal": "", "q33kinternal": "", "q34": "No", "q35": "Yes", "q36": 0, "q37": 0, "Top Viewed Public Webpages that fully conform": 0, "Top viewed Intranet Web Pages that fully conform": 1, "Top viewed electronic documents that fully conform": 0, "Top viewed videos that fully conform": 0, "q38a": 2, "q38b": "Having our contractor run the testing on our ICT to see what wasn't compliant and understanding what is needed to begin getting into compliance.", "q38c": "Lack of financial and staffing resources to get into compliance. There are only 5 FTEs at the agency. Our contractor will integrate WCAG standards into our upcoming publications, but going back and updating past publications and other assets would be an administrative burden.", "q38d": "n/a" }, { "Department or Agency Name": "Millennium Challenge Corporation", "Policy Integration Factor Outcome": "Very High", "Acquisition Factor Outcome": "Very High", "Testing and Remediation Factor Outcome": "Low", "Accessibility Implementation Index Outcome": "High", "Accessibility Conformance Index Outcome": "Very Low", "q1 agency size": "Small Agencies (100-999 employees)", "q2 description": "Department or Agency does not have a Section 508 Program", "q3a activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3b activities": "N/A - Department or Agency does not perform the activity", "q3c activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3d activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3e activities": "N/A - Department or Agency does not perform the activity", "q4programs": "No", "q5program": "", "q6cio": "Yes", "q6ano": "", "q7totalno": 0.1, "q8totalno": 2, "q9track": "No", "q10budg": "", "q11hoursper": "Part time - Department- or Agency-wide Section 508 program manager has additional duties and works less than 40 hours per week supporting the agency-wide Section 508 program [insert hours per week dedicated to Section 508 program *required]", "q11a pt": 0, "q12 resources": "Assist acquisition officials to prepare Section 508 language in ICT contracts,Assist acquisition officials to evaluate Section 508 conformance prior to or after ICT purchase,Assist developers in creating web content or software that complies with Section 508,Evaluate and/or remediate web content,Evaluate and/or remediate software,Provide alternate formats", "q13ict": "No", "q14availict": "", "q15a ICT": "Mostly integrated", "q15b ICT": "Fully integrated", "q15c ICT": "N/A-Department/Agency does not perform or have policies related to this function", "q15d ICT": "Mostly integrated", "q15e ICT": "Mostly integrated", "q15f ICT": "N/A-Department/Agency does not perform or have policies related to this function", "q15g ICT": "Mostly integrated", "q15h ICT": "N/A-Department/Agency does not perform or have policies related to this function", "q15i ICT": "Fully integrated", "q16mandate": "No", "q17require": "", "q18rolesspec": "Testers", "18aictprof": "", "q19aexcept": "No", "q19bexcept": "", "q19cdexcept": "No", "q20aundue": "No", "q20bundue": "", "q20cundue": "No", "q21abest": "No", "q21bbest": "", "q21cbest": "No", "q22": "Sometimes (11-50%)", "q23": "Almost always (+90%)", "q24": "Almost always (+90%)", "q25": "Almost always (+90%)", "q26": "Almost always (+90%)", "q27": "Sometimes (11-50%)", "q28grc": "Yes", "q29ahardware": "No", "q29bhardware": "No", "q29chardware": "Yes", "q29dhardware": "Almost always (+90%)", "q29ehardware": "No", "q29fhardware": "Rarely (1-10%)", "q29ghardware": "No", "q29hardware": "", "q29ihardware": "No", "q29jhardware": 500, "q29khardware": "", "q29lhard": "", "q30asoftware": "Yes", "q30bsoftware": "No", "q30csoftware": "Yes", "q30dsoftware": "Often (51-90%)", "q30esoftware": "No", "q30fsoftware": "Almost always (+90%)", "q30gsoftware": "Yes", "q30hsoftware": 30, "q30isoftware": "Yes", "q30jsoftware": 75, "q30ksoftware": 27, "q30lsoftware": 9, "q31aelec": "No", "q31belec": "No", "q31celec": "No", "q31delec": "Sometimes (11-50%)", "q31eelec": "No", "q31felec": "Sometimes (11-50%)", "q31g1elec": "Never (0%)", "q31helec": "No", "q31ielec": 1000, "q31jelec": 10, "q31kelec": 1, "q32aweb": "Yes", "q32bweb": "No", "q32cweb": "Yes", "q32dweb": "Often (51-90%)", "q32eweb": "No", "q32fweb": "Often (51-90%)", "q32gweb": "Never (0%)", "q32hweb": "Yes", "q32iweb": 7500, "q32jweb": 100, "q32kweb": "", "q33ainternal": "No", "q33binternal": "No", "q33cinternal": "No", "q33dinternal": "Sometimes (11-50%)", "q33einternal": "No", "q33finternal": "Sometimes (11-50%)", "q33ginternal": "Never (0%)", "q33hinternal": "No", "q33iinternal": 1500, "q33jinternal": 10, "q33kinternal": 6, "q34": "No", "q35": "No", "q36": "", "q37": "", "Top Viewed Public Webpages that fully conform": 0, "Top viewed Intranet Web Pages that fully conform": 0.6, "Top viewed electronic documents that fully conform": 0.1, "Top viewed videos that fully conform": 0, "q38a": 40, "q38b": "The Millennium Challenge Corporation implemented 508 accessibility testing into our custom software development process in FY25. All Quality Assurance testers must be trained in 508 accessibility fundamentals, and accessibility is standardized as an acceptance criteria when building applications.", "q38c": "Resource constraints. MCC does not have a dedicated resource to implement a department-wide 508 Accessibility Program. It would be helpful to allow MCC to hire an FTE to run this.", "q38d": "" }, { "Department or Agency Name": "National Archives and Records Administration", "Policy Integration Factor Outcome": "Very High", "Acquisition Factor Outcome": "Very High", "Testing and Remediation Factor Outcome": "High", "Accessibility Implementation Index Outcome": "Very High", "Accessibility Conformance Index Outcome": "Very High", "q1 agency size": "Medium Agencies (1,000-9,999 employees)", "q2 description": "A de-centralized Department-wide or agency-wide program that distributes Section 508 management and decision-making responsibilities to individual programs at sub-agencies, components, and/or offices within the Department or agency.", "q3a activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3b activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3c activities": "No, this activity is decentralized and performed independently at the component level", "q3d activities": "No, this activity is decentralized and performed independently at the component level", "q3e activities": "No, this activity is decentralized and performed independently at the component level", "q4programs": "No", "q5program": "", "q6cio": "Yes", "q6ano": "", "q7totalno": 2, "q8totalno": "", "q9track": "Yes", "q10budg": 430300, "q11hoursper": "Part time - Department- or Agency-wide Section 508 program manager has additional duties and works less than 40 hours per week supporting the agency-wide Section 508 program [insert hours per week dedicated to Section 508 program *required]", "q11a pt": 16, "q12 resources": "Assist acquisition officials to prepare Section 508 language in ICT contracts,Assist acquisition officials to evaluate Section 508 conformance prior to or after ICT purchase,Assist developers in creating web content or software that complies with Section 508,Create or remediate electronic documents to comply with Section 508,Evaluate and/or remediate web content,Evaluate and/or remediate software,Evaluate and/or remediate hardware,Provide training,Provide alternate formats", "q13ict": "No", "q14availict": "None of the above", "q15a ICT": "Fully integrated", "q15b ICT": "Mostly integrated", "q15c ICT": "Mostly integrated", "q15d ICT": "Mostly integrated", "q15e ICT": "Mostly integrated", "q15f ICT": "Mostly integrated", "q15g ICT": "Fully integrated", "q15h ICT": "Fully integrated", "q15i ICT": "Mostly integrated", "q16mandate": "No", "q17require": "", "q18rolesspec": "Developers,Document authors,Testers,Web Content Managers,Other", "18aictprof": "Section 508 Program Manager", "q19aexcept": "No", "q19bexcept": "", "q19cdexcept": "No", "q20aundue": "No", "q20bundue": "", "q20cundue": "No", "q21abest": "No", "q21bbest": "", "q21cbest": "No", "q22": "Almost always (+90%)", "q23": "Almost always (+90%)", "q24": "Almost always (+90%)", "q25": "Almost always (+90%)", "q26": "Almost always (+90%)", "q27": "Almost always (+90%)", "q28grc": "Yes", "q29ahardware": "Yes", "q29bhardware": "No", "q29chardware": "Yes", "q29dhardware": "Often (51-90%)", "q29ehardware": "No", "q29fhardware": "Almost always (+90%)", "q29ghardware": "Yes", "q29hardware": 60, "q29ihardware": "Yes", "q29jhardware": 7000, "q29khardware": 4200, "q29lhard": 4200, "q30asoftware": "Yes", "q30bsoftware": "Yes", "q30csoftware": "Yes", "q30dsoftware": "Often (51-90%)", "q30esoftware": "No", "q30fsoftware": "Almost always (+90%)", "q30gsoftware": "Yes", "q30hsoftware": 80, "q30isoftware": "Yes", "q30jsoftware": 15, "q30ksoftware": 15, "q30lsoftware": 6, "q31aelec": "Yes", "q31belec": "No", "q31celec": "Yes", "q31delec": "Often (51-90%)", "q31eelec": "No", "q31felec": "Almost always (+90%)", "q31g1elec": "Almost always (+90%)", "q31helec": "Yes", "q31ielec": 131136, "q31jelec": 10, "q31kelec": 10, "q32aweb": "Yes", "q32bweb": "No", "q32cweb": "Yes", "q32dweb": "Often (51-90%)", "q32eweb": "No", "q32fweb": "Almost always (+90%)", "q32gweb": "Often (51-90%)", "q32hweb": "Yes", "q32iweb": 20500, "q32jweb": 20500, "q32kweb": 20500, "q33ainternal": "Yes", "q33binternal": "No", "q33cinternal": "Yes", "q33dinternal": "Often (51-90%)", "q33einternal": "No", "q33finternal": "Almost always (+90%)", "q33ginternal": "Often (51-90%)", "q33hinternal": "Yes", "q33iinternal": 13875, "q33jinternal": 10, "q33kinternal": 10, "q34": "No", "q35": "Yes", "q36": "", "q37": "", "Top Viewed Public Webpages that fully conform": 1, "Top viewed Intranet Web Pages that fully conform": 1, "Top viewed electronic documents that fully conform": 1, "Top viewed videos that fully conform": 1, "q38a": 160, "q38b": "", "q38c": "", "q38d": "" }, { "Department or Agency Name": "Morris K. Udall and Stewart L. Udall Foundation", "Policy Integration Factor Outcome": "Moderate", "Acquisition Factor Outcome": "Moderate", "Testing and Remediation Factor Outcome": "Very Low", "Accessibility Implementation Index Outcome": "Low", "Accessibility Conformance Index Outcome": "Very Low", "q1 agency size": "Very Small Agencies (<100 employees)", "q2 description": "A centralized Department-wide or agency-wide program that consolidates management and decision-making responsibilities for sub-agencies, components, and/or offices within the Department or agency.", "q3a activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3b activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3c activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3d activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3e activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q4programs": "No", "q5program": "", "q6cio": "Yes", "q6ano": "", "q7totalno": 0.1, "q8totalno": "", "q9track": "No", "q10budg": "", "q11hoursper": "Part time - Department- or Agency-wide Section 508 program manager has additional duties and works less than 40 hours per week supporting the agency-wide Section 508 program [insert hours per week dedicated to Section 508 program *required]", "q11a pt": ".05", "q12 resources": "Create or remediate electronic documents to comply with Section 508", "q13ict": "No", "q14availict": "", "q15a ICT": "Somewhat integrated", "q15b ICT": "Somewhat integrated", "q15c ICT": "Somewhat integrated", "q15d ICT": "Somewhat integrated", "q15e ICT": "Somewhat integrated", "q15f ICT": "N/A-Department/Agency does not perform or have policies related to this function", "q15g ICT": "Somewhat integrated", "q15h ICT": "Somewhat integrated", "q15i ICT": "N/A-Department/Agency does not perform or have policies related to this function", "q16mandate": "No", "q17require": "", "q18rolesspec": "None of Above", "18aictprof": "", "q19aexcept": "No", "q19bexcept": "", "q19cdexcept": "No", "q20aundue": "No", "q20bundue": "", "q20cundue": "No", "q21abest": "No", "q21bbest": "", "q21cbest": "No", "q22": "Sometimes (11-50%)", "q23": "Sometimes (11-50%)", "q24": "Sometimes (11-50%)", "q25": "Sometimes (11-50%)", "q26": "Never (0%)", "q27": "Sometimes (11-50%)", "q28grc": "No", "q29ahardware": "No", "q29bhardware": "No", "q29chardware": "No", "q29dhardware": "", "q29ehardware": "No", "q29fhardware": "Never (0%)", "q29ghardware": "No", "q29hardware": "", "q29ihardware": "No", "q29jhardware": "", "q29khardware": "", "q29lhard": "", "q30asoftware": "No", "q30bsoftware": "No", "q30csoftware": "No", "q30dsoftware": "", "q30esoftware": "No", "q30fsoftware": "Never (0%)", "q30gsoftware": "No", "q30hsoftware": "", "q30isoftware": "No", "q30jsoftware": "", "q30ksoftware": "", "q30lsoftware": "", "q31aelec": "No", "q31belec": "No", "q31celec": "No", "q31delec": "", "q31eelec": "No", "q31felec": "Sometimes (11-50%)", "q31g1elec": "Sometimes (11-50%)", "q31helec": "No", "q31ielec": "", "q31jelec": "", "q31kelec": "", "q32aweb": "No", "q32bweb": "No", "q32cweb": "No", "q32dweb": "", "q32eweb": "No", "q32fweb": "Never (0%)", "q32gweb": "Never (0%)", "q32hweb": "No", "q32iweb": "", "q32jweb": "", "q32kweb": "", "q33ainternal": "No", "q33binternal": "No", "q33cinternal": "No", "q33dinternal": "", "q33einternal": "No", "q33finternal": "Never (0%)", "q33ginternal": "Never (0%)", "q33hinternal": "No", "q33iinternal": "", "q33jinternal": "", "q33kinternal": "", "q34": "N/A - Department/Agency does not have digital services", "q35": "Yes", "q36": "", "q37": "", "Top Viewed Public Webpages that fully conform": 0, "Top viewed Intranet Web Pages that fully conform": 0, "Top viewed electronic documents that fully conform": 0, "Top viewed videos that fully conform": 0, "q38a": 10, "q38b": "Development of 508-compliant templates for external reports.", "q38c": "The CIO and Section 508 Program Manager retired from Federal service, and we are unable to fill the position.", "q38d": "The agency did not have the resources this year to test for conformance." }, { "Department or Agency Name": "National Credit Union Administration", "Policy Integration Factor Outcome": "High", "Acquisition Factor Outcome": "High", "Testing and Remediation Factor Outcome": "High", "Accessibility Implementation Index Outcome": "High", "Accessibility Conformance Index Outcome": "Very High", "q1 agency size": "Small Agencies (100-999 employees)", "q2 description": "A centralized Department-wide or agency-wide program that consolidates management and decision-making responsibilities for sub-agencies, components, and/or offices within the Department or agency.", "q3a activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3b activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3c activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3d activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3e activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q4programs": "No", "q5program": "", "q6cio": "Yes", "q6ano": "", "q7totalno": 0.5, "q8totalno": 3, "q9track": "No", "q10budg": "", "q11hoursper": "Part time - Department- or Agency-wide Section 508 program manager has additional duties and works less than 40 hours per week supporting the agency-wide Section 508 program [insert hours per week dedicated to Section 508 program *required]", "q11a pt": 20, "q12 resources": "Assist acquisition officials to prepare Section 508 language in ICT contracts,Assist developers in creating web content or software that complies with Section 508,Create or remediate electronic documents to comply with Section 508,Evaluate and/or remediate web content,Evaluate and/or remediate software,Provide training,Provide alternate formats", "q13ict": "Yes", "q14availict": "Publicly available ,Includes authorities, roles and responsibilities, and expectations", "q15a ICT": "Mostly integrated", "q15b ICT": "Mostly integrated", "q15c ICT": "Moderately integrated", "q15d ICT": "Mostly integrated", "q15e ICT": "Mostly integrated", "q15f ICT": "Moderately integrated", "q15g ICT": "Mostly integrated", "q15h ICT": "Moderately integrated", "q15i ICT": "N/A-Department/Agency does not perform or have policies related to this function", "q16mandate": "No", "q17require": "Other frequency not listed", "q18rolesspec": "None of Above", "18aictprof": "", "q19aexcept": "No", "q19bexcept": "", "q19cdexcept": "No", "q20aundue": "No", "q20bundue": "", "q20cundue": "No", "q21abest": "No", "q21bbest": "", "q21cbest": "No", "q22": "Often (51-90%)", "q23": "Almost always (+90%)", "q24": "Often (51-90%)", "q25": "Almost always (+90%)", "q26": "Almost always (+90%)", "q27": "Rarely (1-10%)", "q28grc": "No", "q29ahardware": "No", "q29bhardware": "No", "q29chardware": "No", "q29dhardware": "", "q29ehardware": "No", "q29fhardware": "Never (0%)", "q29ghardware": "No", "q29hardware": "", "q29ihardware": "No", "q29jhardware": "", "q29khardware": "", "q29lhard": "", "q30asoftware": "Yes", "q30bsoftware": "Yes", "q30csoftware": "Yes", "q30dsoftware": "Almost always (+90%)", "q30esoftware": "No", "q30fsoftware": "Almost always (+90%)", "q30gsoftware": "Yes", "q30hsoftware": 100, "q30isoftware": "Yes", "q30jsoftware": 87, "q30ksoftware": 3, "q30lsoftware": 3, "q31aelec": "Yes", "q31belec": "Yes", "q31celec": "Yes", "q31delec": "Almost always (+90%)", "q31eelec": "No", "q31felec": "Almost always (+90%)", "q31g1elec": "Almost always (+90%)", "q31helec": "Yes", "q31ielec": 4200, "q31jelec": 205, "q31kelec": 205, "q32aweb": "Yes", "q32bweb": "Yes", "q32cweb": "Yes", "q32dweb": "Almost always (+90%)", "q32eweb": "No", "q32fweb": "Almost always (+90%)", "q32gweb": "Almost always (+90%)", "q32hweb": "Yes", "q32iweb": 5000, "q32jweb": 3200, "q32kweb": 3200, "q33ainternal": "Yes", "q33binternal": "Yes", "q33cinternal": "Yes", "q33dinternal": "Often (51-90%)", "q33einternal": "No", "q33finternal": "Sometimes (11-50%)", "q33ginternal": "Sometimes (11-50%)", "q33hinternal": "Yes", "q33iinternal": 4500, "q33jinternal": 500, "q33kinternal": 500, "q34": "No", "q35": "Yes", "q36": "", "q37": "", "Top Viewed Public Webpages that fully conform": 0.9, "Top viewed Intranet Web Pages that fully conform": 0.7, "Top viewed electronic documents that fully conform": 0.9, "Top viewed videos that fully conform": 1, "q38a": "", "q38b": "", "q38c": "", "q38d": "" }, { "Department or Agency Name": "National Endowment for the Arts", "Policy Integration Factor Outcome": "Low", "Acquisition Factor Outcome": "High", "Testing and Remediation Factor Outcome": "Low", "Accessibility Implementation Index Outcome": "Moderate", "Accessibility Conformance Index Outcome": "Moderate", "q1 agency size": "Very Small Agencies (<100 employees)", "q2 description": "A de-centralized Department-wide or agency-wide program that distributes Section 508 management and decision-making responsibilities to individual programs at sub-agencies, components, and/or offices within the Department or agency.", "q3a activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3b activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3c activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3d activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3e activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q4programs": "No", "q5program": "Foreign Agricultural Service", "q6cio": "Yes", "q6ano": "", "q7totalno": 3, "q8totalno": 1, "q9track": "Yes", "q10budg": 168156.68, "q11hoursper": "Part time - Department- or Agency-wide Section 508 program manager has additional duties and works less than 40 hours per week supporting the agency-wide Section 508 program [insert hours per week dedicated to Section 508 program *required]", "q11a pt": 20, "q12 resources": "Create or remediate electronic documents to comply with Section 508,Evaluate and/or remediate web content,Provide training,Provide alternate formats", "q13ict": "Yes", "q14availict": "Publicly available ,Includes authorities, roles and responsibilities, and expectations,Includes documented processes and procedures for Section 508 issues and complaints", "q15a ICT": "Not integrated", "q15b ICT": "Somewhat integrated", "q15c ICT": "Not integrated", "q15d ICT": "Mostly integrated", "q15e ICT": "Somewhat integrated", "q15f ICT": "Moderately integrated", "q15g ICT": "Moderately integrated", "q15h ICT": "Moderately integrated", "q15i ICT": "Not integrated", "q16mandate": "Yes", "q17require": "One-time requirement such as part of employee onboarding", "q18rolesspec": "Developers,Document authors,Testers,Web Content Managers", "18aictprof": "", "q19aexcept": "Yes", "q19bexcept": 1, "q19cdexcept": "Yes", "q20aundue": "Yes", "q20bundue": 1, "q20cundue": "Yes", "q21abest": "Yes", "q21bbest": 1, "q21cbest": "Yes", "q22": "Almost always (+90%)", "q23": "Often (51-90%)", "q24": "Almost always (+90%)", "q25": "Sometimes (11-50%)", "q26": "Often (51-90%)", "q27": "Often (51-90%)", "q28grc": "Yes", "q29ahardware": "No", "q29bhardware": "No", "q29chardware": "No", "q29dhardware": "", "q29ehardware": "No", "q29fhardware": "Rarely (1-10%)", "q29ghardware": "No", "q29hardware": 30, "q29ihardware": "Yes", "q29jhardware": 24, "q29khardware": 24, "q29lhard": 24, "q30asoftware": "No", "q30bsoftware": "No", "q30csoftware": "No", "q30dsoftware": "Never (0%)", "q30esoftware": "No", "q30fsoftware": "Never (0%)", "q30gsoftware": "No", "q30hsoftware": "", "q30isoftware": "No", "q30jsoftware": "", "q30ksoftware": "", "q30lsoftware": "", "q31aelec": "Yes", "q31belec": "Yes", "q31celec": "Yes", "q31delec": "Almost always (+90%)", "q31eelec": "Yes", "q31felec": "Rarely (1-10%)", "q31g1elec": "Sometimes (11-50%)", "q31helec": "No", "q31ielec": 10000, "q31jelec": 500, "q31kelec": 500, "q32aweb": "Yes", "q32bweb": "Yes", "q32cweb": "No", "q32dweb": "Almost always (+90%)", "q32eweb": "No", "q32fweb": "Often (51-90%)", "q32gweb": "Often (51-90%)", "q32hweb": "Yes", "q32iweb": 2, "q32jweb": 1, "q32kweb": 1, "q33ainternal": "Yes", "q33binternal": "Yes", "q33cinternal": "No", "q33dinternal": "Often (51-90%)", "q33einternal": "No", "q33finternal": "Never (0%)", "q33ginternal": "Never (0%)", "q33hinternal": "No", "q33iinternal": 2, "q33jinternal": 2, "q33kinternal": 2, "q34": "No", "q35": "Yes", "q36": "", "q37": "", "Top Viewed Public Webpages that fully conform": 0, "Top viewed Intranet Web Pages that fully conform": 0, "Top viewed electronic documents that fully conform": 0, "Top viewed videos that fully conform": 0, "q38a": "40 hours", "q38b": "We hired a Section 508 Contractor", "q38c": "A lack of Section 508 funding is impeding our progress and delivering compliant digital content to external and internal users. Additional funding and resources could help us overcome these challenges.", "q38d": "We are trying to get our external and internal applications audited and remediated for Section 508 compliance. However budget cuts limited what we accomplished last year." }, { "Department or Agency Name": "National Labor Relations Board", "Policy Integration Factor Outcome": "Very Low", "Acquisition Factor Outcome": "Moderate", "Testing and Remediation Factor Outcome": "Very Low", "Accessibility Implementation Index Outcome": "Low", "Accessibility Conformance Index Outcome": "Very Low", "q1 agency size": "Medium Agencies (1,000-9,999 employees)", "q2 description": "A centralized Department-wide or agency-wide program that consolidates management and decision-making responsibilities for sub-agencies, components, and/or offices within the Department or agency.", "q3a activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3b activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3c activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3d activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3e activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q4programs": "No", "q5program": "", "q6cio": "Yes", "q6ano": "", "q7totalno": 0.25, "q8totalno": "", "q9track": "Yes", "q10budg": 145561.6, "q11hoursper": "Part time - Department- or Agency-wide Section 508 program manager has additional duties and works less than 40 hours per week supporting the agency-wide Section 508 program [insert hours per week dedicated to Section 508 program *required]", "q11a pt": 0, "q12 resources": "Create or remediate electronic documents to comply with Section 508,Evaluate and/or remediate web content,Provide training", "q13ict": "Yes", "q14availict": "Publicly available ,Includes authorities, roles and responsibilities, and expectations,Includes documented processes and procedures for Section 508 conformance testing,Includes documented processes and procedures for Section 508 issues and complaints", "q15a ICT": "Not integrated", "q15b ICT": "Not integrated", "q15c ICT": "Not integrated", "q15d ICT": "Fully integrated", "q15e ICT": "Not integrated", "q15f ICT": "Not integrated", "q15g ICT": "Moderately integrated", "q15h ICT": "Somewhat integrated", "q15i ICT": "Not integrated", "q16mandate": "Yes", "q17require": "Annually", "q18rolesspec": "None of Above", "18aictprof": "", "q19aexcept": "No", "q19bexcept": "", "q19cdexcept": "No", "q20aundue": "No", "q20bundue": "", "q20cundue": "No", "q21abest": "No", "q21bbest": "", "q21cbest": "No", "q22": "Rarely (1-10%)", "q23": "Almost always (+90%)", "q24": "Often (51-90%)", "q25": "Rarely (1-10%)", "q26": "Rarely (1-10%)", "q27": "Rarely (1-10%)", "q28grc": "No", "q29ahardware": "No", "q29bhardware": "No", "q29chardware": "No", "q29dhardware": "", "q29ehardware": "No", "q29fhardware": "Rarely (1-10%)", "q29ghardware": "No", "q29hardware": "", "q29ihardware": "No", "q29jhardware": "", "q29khardware": "", "q29lhard": "", "q30asoftware": "No", "q30bsoftware": "No", "q30csoftware": "No", "q30dsoftware": "", "q30esoftware": "No", "q30fsoftware": "Rarely (1-10%)", "q30gsoftware": "No", "q30hsoftware": "", "q30isoftware": "No", "q30jsoftware": "", "q30ksoftware": "", "q30lsoftware": "", "q31aelec": "Yes", "q31belec": "No", "q31celec": "No", "q31delec": "", "q31eelec": "No", "q31felec": "Often (51-90%)", "q31g1elec": "Often (51-90%)", "q31helec": "No", "q31ielec": "", "q31jelec": "", "q31kelec": "", "q32aweb": "Yes", "q32bweb": "No", "q32cweb": "No", "q32dweb": "", "q32eweb": "No", "q32fweb": "Often (51-90%)", "q32gweb": "Often (51-90%)", "q32hweb": "No", "q32iweb": "", "q32jweb": "", "q32kweb": "", "q33ainternal": "No", "q33binternal": "No", "q33cinternal": "No", "q33dinternal": "", "q33einternal": "No", "q33finternal": "Sometimes (11-50%)", "q33ginternal": "Never (0%)", "q33hinternal": "No", "q33iinternal": "", "q33jinternal": "", "q33kinternal": "", "q34": "No", "q35": "Yes", "q36": "", "q37": "", "Top Viewed Public Webpages that fully conform": 0, "Top viewed Intranet Web Pages that fully conform": 0, "Top viewed electronic documents that fully conform": 0, "Top viewed videos that fully conform": 0, "q38a": 20, "q38b": "We have lost our FTE 508 Compliance contractor. The remaining IT staff have had to increase their remediation skill sets to try to offset the loss of the full time SME.", "q38c": "The biggest challenge has been the forced cancellation of the 508 support task order. This removed a full time SME who was an invaluable information resource as well as the primary remediator of documents. The return of funding for this task order would be very helpful.", "q38d": "The cancellation of our support task order was because \"all that will be centralized with GSA.\" But GSA did not offer any additional support." }, { "Department or Agency Name": "National Mediation Board", "Policy Integration Factor Outcome": "Very High", "Acquisition Factor Outcome": "Very High", "Testing and Remediation Factor Outcome": "Very High", "Accessibility Implementation Index Outcome": "Very High", "Accessibility Conformance Index Outcome": "Very High", "q1 agency size": "Very Small Agencies (<100 employees)", "q2 description": "A centralized Department-wide or agency-wide program that consolidates management and decision-making responsibilities for sub-agencies, components, and/or offices within the Department or agency.", "q3a activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3b activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3c activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3d activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3e activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q4programs": "No", "q5program": "", "q6cio": "Yes", "q6ano": "", "q7totalno": 0.1, "q8totalno": "", "q9track": "No", "q10budg": "", "q11hoursper": "Part time - Department- or Agency-wide Section 508 program manager has additional duties and works less than 40 hours per week supporting the agency-wide Section 508 program [insert hours per week dedicated to Section 508 program *required]", "q11a pt": 10, "q12 resources": "Assist acquisition officials to prepare Section 508 language in ICT contracts,Assist acquisition officials to evaluate Section 508 conformance prior to or after ICT purchase,Assist developers in creating web content or software that complies with Section 508,Create or remediate electronic documents to comply with Section 508,Evaluate and/or remediate web content,Evaluate and/or remediate software,Evaluate and/or remediate hardware,Provide training,Provide alternate formats", "q13ict": "Yes", "q14availict": "Publicly available ,Includes authorities, roles and responsibilities, and expectations,Includes documented processes and procedures for Section 508 conformance testing,Includes documented processes and procedures for Section 508 issues and complaints", "q15a ICT": "Fully integrated", "q15b ICT": "Fully integrated", "q15c ICT": "Fully integrated", "q15d ICT": "Fully integrated", "q15e ICT": "Fully integrated", "q15f ICT": "Fully integrated", "q15g ICT": "Fully integrated", "q15h ICT": "Fully integrated", "q15i ICT": "Fully integrated", "q16mandate": "Yes", "q17require": "Annually", "q18rolesspec": "None of Above", "18aictprof": "", "q19aexcept": "Yes", "q19bexcept": 1, "q19cdexcept": "Yes", "q20aundue": "Yes", "q20bundue": 1, "q20cundue": "Yes", "q21abest": "Yes", "q21bbest": 1, "q21cbest": "Yes", "q22": "Almost always (+90%)", "q23": "Almost always (+90%)", "q24": "Almost always (+90%)", "q25": "Almost always (+90%)", "q26": "Almost always (+90%)", "q27": "Almost always (+90%)", "q28grc": "Yes", "q29ahardware": "Yes", "q29bhardware": "Yes", "q29chardware": "Yes", "q29dhardware": "Almost always (+90%)", "q29ehardware": "No", "q29fhardware": "Almost always (+90%)", "q29ghardware": "No", "q29hardware": 100, "q29ihardware": "N/A - Department/Agency does not own or operate this ICT", "q29jhardware": "", "q29khardware": "", "q29lhard": "", "q30asoftware": "Yes", "q30bsoftware": "Yes", "q30csoftware": "Yes", "q30dsoftware": "Almost always (+90%)", "q30esoftware": "No", "q30fsoftware": "Almost always (+90%)", "q30gsoftware": "Yes", "q30hsoftware": 100, "q30isoftware": "N/A - Department/Agency does not own or operate this ICT", "q30jsoftware": "", "q30ksoftware": "", "q30lsoftware": "", "q31aelec": "Yes", "q31belec": "Yes", "q31celec": "Yes", "q31delec": "Almost always (+90%)", "q31eelec": "No", "q31felec": "Almost always (+90%)", "q31g1elec": "Almost always (+90%)", "q31helec": "Yes", "q31ielec": 3485, "q31jelec": 1200, "q31kelec": 900, "q32aweb": "Yes", "q32bweb": "Yes", "q32cweb": "Yes", "q32dweb": "Almost always (+90%)", "q32eweb": "No", "q32fweb": "Almost always (+90%)", "q32gweb": "Almost always (+90%)", "q32hweb": "Yes", "q32iweb": 1640, "q32jweb": 1200, "q32kweb": 900, "q33ainternal": "N/A-Dept/Agency does not have internal web pages", "q33binternal": "N/A-Dept/Agency does not have internal web pages", "q33cinternal": "N/A-Dept/Agency does not have internal web pages", "q33dinternal": "", "q33einternal": "N/A-Dept/Agency does not have internal web pages", "q33finternal": "N/A- Dept/Agency does not have internal web pages", "q33ginternal": "N/A- Dept/Agency does not have internal web pages", "q33hinternal": "N/A-Dept/Agency does not have internal web pages", "q33iinternal": "", "q33jinternal": "", "q33kinternal": "", "q34": "No", "q35": "Yes", "q36": "", "q37": "", "Top Viewed Public Webpages that fully conform": 1, "Top viewed Intranet Web Pages that fully conform": 1, "Top viewed electronic documents that fully conform": 1, "Top viewed videos that fully conform": 1, "q38a": "8-10 Hours", "q38b": "1. Dedicated 508 compliance manager. \n2. Using JAWS Inspect software to test for accessibility. \n3. Frequent testing of public facing website and all uploaded documents are first tested for 508 compliance.", "q38c": "", "q38d": "" }, { "Department or Agency Name": "National Transportation Safety Board", "Policy Integration Factor Outcome": "Moderate", "Acquisition Factor Outcome": "Very High", "Testing and Remediation Factor Outcome": "Very Low", "Accessibility Implementation Index Outcome": "Moderate", "Accessibility Conformance Index Outcome": "Low", "q1 agency size": "Small Agencies (100-999 employees)", "q2 description": "A centralized Department-wide or agency-wide program that consolidates management and decision-making responsibilities for sub-agencies, components, and/or offices within the Department or agency.", "q3a activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3b activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3c activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3d activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3e activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q4programs": "No", "q5program": "", "q6cio": "Yes", "q6ano": "", "q7totalno": 0.5, "q8totalno": 0.5, "q9track": "Yes", "q10budg": 223205, "q11hoursper": "Part time - Department- or Agency-wide Section 508 program manager has additional duties and works less than 40 hours per week supporting the agency-wide Section 508 program [insert hours per week dedicated to Section 508 program *required]", "q11a pt": 5, "q12 resources": "Create or remediate electronic documents to comply with Section 508,Evaluate and/or remediate web content,Evaluate and/or remediate software,Evaluate and/or remediate hardware,Provide training", "q13ict": "Yes", "q14availict": "Includes authorities, roles and responsibilities, and expectations", "q15a ICT": "Mostly integrated", "q15b ICT": "Moderately integrated", "q15c ICT": "Moderately integrated", "q15d ICT": "Moderately integrated", "q15e ICT": "Moderately integrated", "q15f ICT": "Moderately integrated", "q15g ICT": "Mostly integrated", "q15h ICT": "Moderately integrated", "q15i ICT": "Moderately integrated", "q16mandate": "No", "q17require": "", "q18rolesspec": "None of Above", "18aictprof": "", "q19aexcept": "No", "q19bexcept": "", "q19cdexcept": "No", "q20aundue": "No", "q20bundue": "", "q20cundue": "No", "q21abest": "No", "q21bbest": "", "q21cbest": "No", "q22": "Often (51-90%)", "q23": "Almost always (+90%)", "q24": "Almost always (+90%)", "q25": "Almost always (+90%)", "q26": "Almost always (+90%)", "q27": "Almost always (+90%)", "q28grc": "No", "q29ahardware": "No", "q29bhardware": "No", "q29chardware": "No", "q29dhardware": "", "q29ehardware": "No", "q29fhardware": "Never (0%)", "q29ghardware": "No", "q29hardware": "", "q29ihardware": "No", "q29jhardware": "", "q29khardware": "", "q29lhard": "", "q30asoftware": "No", "q30bsoftware": "No", "q30csoftware": "No", "q30dsoftware": "", "q30esoftware": "No", "q30fsoftware": "Never (0%)", "q30gsoftware": "No", "q30hsoftware": "", "q30isoftware": "No", "q30jsoftware": "", "q30ksoftware": "", "q30lsoftware": "", "q31aelec": "No", "q31belec": "No", "q31celec": "No", "q31delec": "", "q31eelec": "No", "q31felec": "Never (0%)", "q31g1elec": "Never (0%)", "q31helec": "No", "q31ielec": 1500, "q31jelec": 1500, "q31kelec": 800, "q32aweb": "No", "q32bweb": "No", "q32cweb": "No", "q32dweb": "", "q32eweb": "No", "q32fweb": "Never (0%)", "q32gweb": "Never (0%)", "q32hweb": "Yes", "q32iweb": 1500, "q32jweb": 1500, "q32kweb": 800, "q33ainternal": "No", "q33binternal": "No", "q33cinternal": "No", "q33dinternal": "", "q33einternal": "No", "q33finternal": "Never (0%)", "q33ginternal": "Never (0%)", "q33hinternal": "No", "q33iinternal": "", "q33jinternal": "", "q33kinternal": "", "q34": "N/A - Department/Agency does not have digital services", "q35": "No", "q36": "", "q37": "", "Top Viewed Public Webpages that fully conform": 0.1, "Top viewed Intranet Web Pages that fully conform": 0.7, "Top viewed electronic documents that fully conform": 0.3, "Top viewed videos that fully conform": 1, "q38a": 25, "q38b": "The NTSB acquired the software Acquia Optimize to assist with website quality assurance and accessibility compliance. Contracted to have our external website reviewed for Section 508 compliance and obtained a baseline report. Using this baseline accessibility report, remediated items based on availability of resources. Implemented website posting guidance to ensure electronic documents are reviewed for compliance prior to posting.", "q38c": "The NTSB has taken several concrete steps to improve Section 508 compliance. We acquired Acquia Optimize, a digital quality assurance tool that supports ongoing monitoring and enhancement of website accessibility. We contracted an external vendor to conduct a comprehensive audit of our public website, resulting in a detailed baseline report on accessibility. Using this report, we have begun remediating identified issues as resources permit. Additionally, we implemented formal website posting guidance requiring all electronic documents to undergo Section 508 compliance review prior to publication.", "q38d": "Entering the testing, remediation, and conformance answers for each category was difficult. In the spreadsheet, these items were grouped together by category (e.g., Hardware, Software, Electronic Documents, Web Pages, and Internal Pages), but in the online form, they were presented separately without any clear instructions or notice of the change. This forced us to constantly switch back and forth between the form and the spreadsheet, which was time-consuming and confusing.\n\nAdditionally, when certain questions were not applicable to our organization and were skipped, the numbering in the form shifted. As a result, it became hard to track which responses corresponded to which questions. The final numbering in the system does not match our original data entry spreadsheet, making it difficult to verify accuracy and completeness. Also, using the same terminology between the spreadsheet and the on-line form would be beneficial, i.e. web content vs. public facing web pages, no mention of internal web pages in the spreadsheet vs. online form." }, { "Department or Agency Name": "Office of Government Ethics", "Policy Integration Factor Outcome": "High", "Acquisition Factor Outcome": "Very High", "Testing and Remediation Factor Outcome": "Very Low", "Accessibility Implementation Index Outcome": "High", "Accessibility Conformance Index Outcome": "Very Low", "q1 agency size": "Very Small Agencies (<100 employees)", "q2 description": "A centralized Department-wide or agency-wide program that consolidates management and decision-making responsibilities for sub-agencies, components, and/or offices within the Department or agency.", "q3a activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3b activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3c activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3d activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3e activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q4programs": "No", "q5program": "", "q6cio": "Yes", "q6ano": "", "q7totalno": 0.25, "q8totalno": "", "q9track": "Yes", "q10budg": 4000, "q11hoursper": "Part time - Department- or Agency-wide Section 508 program manager has additional duties and works less than 40 hours per week supporting the agency-wide Section 508 program [insert hours per week dedicated to Section 508 program *required]", "q11a pt": 1, "q12 resources": "Assist acquisition officials to prepare Section 508 language in ICT contracts,Assist acquisition officials to evaluate Section 508 conformance prior to or after ICT purchase,Assist developers in creating web content or software that complies with Section 508,Create or remediate electronic documents to comply with Section 508,Evaluate and/or remediate web content,Evaluate and/or remediate software,Provide training", "q13ict": "Yes", "q14availict": "Publicly available ,Includes authorities, roles and responsibilities, and expectations", "q15a ICT": "Mostly integrated", "q15b ICT": "Mostly integrated", "q15c ICT": "Mostly integrated", "q15d ICT": "Mostly integrated", "q15e ICT": "Mostly integrated", "q15f ICT": "Mostly integrated", "q15g ICT": "Mostly integrated", "q15h ICT": "Mostly integrated", "q15i ICT": "N/A-Department/Agency does not perform or have policies related to this function", "q16mandate": "Yes", "q17require": "Annually", "q18rolesspec": "Acquisition professionals,Developers,Document authors,Testers,Web Content Managers", "18aictprof": "", "q19aexcept": "No", "q19bexcept": "", "q19cdexcept": "No", "q20aundue": "No", "q20bundue": "", "q20cundue": "No", "q21abest": "No", "q21bbest": "", "q21cbest": "No", "q22": "Almost always (+90%)", "q23": "Almost always (+90%)", "q24": "Almost always (+90%)", "q25": "Almost always (+90%)", "q26": "Almost always (+90%)", "q27": "Almost always (+90%)", "q28grc": "No", "q29ahardware": "No", "q29bhardware": "No", "q29chardware": "No", "q29dhardware": "Never (0%)", "q29ehardware": "No", "q29fhardware": "Rarely (1-10%)", "q29ghardware": "No", "q29hardware": "", "q29ihardware": "No", "q29jhardware": "", "q29khardware": "", "q29lhard": "", "q30asoftware": "No", "q30bsoftware": "No", "q30csoftware": "No", "q30dsoftware": "Never (0%)", "q30esoftware": "No", "q30fsoftware": "Rarely (1-10%)", "q30gsoftware": "No", "q30hsoftware": "", "q30isoftware": "No", "q30jsoftware": 40, "q30ksoftware": "", "q30lsoftware": "", "q31aelec": "Yes", "q31belec": "No", "q31celec": "No", "q31delec": "Never (0%)", "q31eelec": "No", "q31felec": "Rarely (1-10%)", "q31g1elec": "Almost always (+90%)", "q31helec": "No", "q31ielec": 10, "q31jelec": 10, "q31kelec": "", "q32aweb": "Yes", "q32bweb": "No", "q32cweb": "No", "q32dweb": "Never (0%)", "q32eweb": "No", "q32fweb": "Rarely (1-10%)", "q32gweb": "Almost always (+90%)", "q32hweb": "No", "q32iweb": 10, "q32jweb": 10, "q32kweb": "", "q33ainternal": "No", "q33binternal": "No", "q33cinternal": "No", "q33dinternal": "", "q33einternal": "No", "q33finternal": "Never (0%)", "q33ginternal": "Never (0%)", "q33hinternal": "No", "q33iinternal": 24, "q33jinternal": "", "q33kinternal": "", "q34": "No", "q35": "Yes", "q36": "", "q37": "", "Top Viewed Public Webpages that fully conform": 0, "Top viewed Intranet Web Pages that fully conform": 0, "Top viewed electronic documents that fully conform": 0, "Top viewed videos that fully conform": 0, "q38a": 8, "q38b": "Agency-wide awareness training. Increased budget for Section 508 support.", "q38c": "Additional FTE to support the program.", "q38d": "" }, { "Department or Agency Name": "Pension Benefit Guaranty Corporation", "Policy Integration Factor Outcome": "Moderate", "Acquisition Factor Outcome": "Moderate", "Testing and Remediation Factor Outcome": "Low", "Accessibility Implementation Index Outcome": "Moderate", "Accessibility Conformance Index Outcome": "Moderate", "q1 agency size": "Small Agencies (100-999 employees)", "q2 description": "A centralized Department-wide or agency-wide program that consolidates management and decision-making responsibilities for sub-agencies, components, and/or offices within the Department or agency.", "q3a activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3b activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3c activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3d activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3e activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q4programs": "No", "q5program": "", "q6cio": "Yes", "q6ano": "", "q7totalno": 1.5, "q8totalno": "", "q9track": "Yes", "q10budg": 27200, "q11hoursper": "Part time - Department- or Agency-wide Section 508 program manager has additional duties and works less than 40 hours per week supporting the agency-wide Section 508 program [insert hours per week dedicated to Section 508 program *required]", "q11a pt": 30, "q12 resources": "Assist acquisition officials to prepare Section 508 language in ICT contracts,Assist acquisition officials to evaluate Section 508 conformance prior to or after ICT purchase,Assist developers in creating web content or software that complies with Section 508,Create or remediate electronic documents to comply with Section 508,Evaluate and/or remediate web content,Evaluate and/or remediate software,Evaluate and/or remediate hardware,Provide training,Provide alternate formats", "q13ict": "Yes", "q14availict": "Publicly available ,Includes authorities, roles and responsibilities, and expectations,Includes documented processes and procedures for Section 508 conformance testing,Includes documented processes and procedures for Section 508 issues and complaints", "q15a ICT": "Moderately integrated", "q15b ICT": "Moderately integrated", "q15c ICT": "Moderately integrated", "q15d ICT": "Moderately integrated", "q15e ICT": "Moderately integrated", "q15f ICT": "Moderately integrated", "q15g ICT": "Moderately integrated", "q15h ICT": "Moderately integrated", "q15i ICT": "Moderately integrated", "q16mandate": "No", "q17require": "", "q18rolesspec": "None of Above", "18aictprof": "", "q19aexcept": "Yes", "q19bexcept": "", "q19cdexcept": "Yes", "q20aundue": "Yes", "q20bundue": "", "q20cundue": "Yes", "q21abest": "Yes", "q21bbest": 3, "q21cbest": "Yes", "q22": "Often (51-90%)", "q23": "Sometimes (11-50%)", "q24": "Sometimes (11-50%)", "q25": "Almost always (+90%)", "q26": "Rarely (1-10%)", "q27": "Rarely (1-10%)", "q28grc": "No", "q29ahardware": "Yes", "q29bhardware": "No", "q29chardware": "No", "q29dhardware": "", "q29ehardware": "No", "q29fhardware": "Sometimes (11-50%)", "q29ghardware": "Yes", "q29hardware": 75, "q29ihardware": "No", "q29jhardware": "", "q29khardware": "", "q29lhard": "", "q30asoftware": "Yes", "q30bsoftware": "No", "q30csoftware": "No", "q30dsoftware": "Never (0%)", "q30esoftware": "No", "q30fsoftware": "Almost always (+90%)", "q30gsoftware": "Yes", "q30hsoftware": 75, "q30isoftware": "No", "q30jsoftware": "", "q30ksoftware": "", "q30lsoftware": "", "q31aelec": "Yes", "q31belec": "No", "q31celec": "No", "q31delec": "Never (0%)", "q31eelec": "No", "q31felec": "Almost always (+90%)", "q31g1elec": "Almost always (+90%)", "q31helec": "Yes", "q31ielec": 3250, "q31jelec": 3250, "q31kelec": 3142, "q32aweb": "Yes", "q32bweb": "Yes", "q32cweb": "No", "q32dweb": "Never (0%)", "q32eweb": "No", "q32fweb": "Almost always (+90%)", "q32gweb": "Almost always (+90%)", "q32hweb": "Yes", "q32iweb": 9500, "q32jweb": 9500, "q32kweb": 9500, "q33ainternal": "Yes", "q33binternal": "No", "q33cinternal": "No", "q33dinternal": "Never (0%)", "q33einternal": "No", "q33finternal": "Sometimes (11-50%)", "q33ginternal": "Sometimes (11-50%)", "q33hinternal": "No", "q33iinternal": "", "q33jinternal": "", "q33kinternal": "", "q34": "No", "q35": "Yes", "q36": 14, "q37": 10, "Top Viewed Public Webpages that fully conform": 1, "Top viewed Intranet Web Pages that fully conform": 0, "Top viewed electronic documents that fully conform": 1, "Top viewed videos that fully conform": 1, "q38a": 50, "q38b": "The changes the agency made this year to increase Section 508 compliance was to do the following: \n- Increase the promotion of personalized group training – vs the broader training that was provided monthly – that focuses on up to 18 different topic areas - for groups of employees in similar departments, divisions or teams to understand Section 508 law and its impact on *their* information communication technology (ICT) content that they create. When the focus was on their content, participants could more easily ask targeted questions because the end result included an actual “official work product” that would be ready for their intended audience.\n- The Section 508 team proactively partnered with the procurement department to create a contract focused on the prioritized remediation of key acquisition documents that would be available to agency’s acquisition community stakeholders (i.e., CORs, CO) and their customers.\n- The Section 508 Team leveraged a contract to help reorganize the agency’s Section 508 Library of resources available via their internal SharePoint site to make self-service capabilities of finding, sorting and retrieving resources available to agency employees.\n- The Section 508 team more aggressively promoted the showcasing of their Accessibility Tools User Group with various department leaders, who then encouraged their teams to attend, the meetings focused on sharing how the accessibility tools available within the agency could enhance “baking in accessibility” into their projects as forethought instead of an afterthought.\nAll of these activities has shifted the culture for many stakeholders in the agency to shift from where we have to “ask to collaborate” with them to where they “invite us to collaborate” with them.", "q38c": "The challenges the agency faced last year in regards to the Section 508 compliance has been consistently focused on mandatory training being provided to agency employees still includes accessibility issues in the training itself and the alternative resources provided that are suppose to overcome the initial accessibility issues. \n\nSome of the elements in place to overcome these challenges is ensuring key stakeholders have access (licenses) to the accessibility tools available to ensure the deliverable is reviewed prior to being deployed agency wide\n\nAdditional plans to address to challenge include coordinating with key stakeholders involved to ensure content deliverables received either externally or internally related to mandatory training and the alternative resources made available have a completed checklist documenting their testing *prior* to the deployment to agency employees.", "q38d": "" }, { "Department or Agency Name": "Postal Regulatory Commission", "Policy Integration Factor Outcome": "Very High", "Acquisition Factor Outcome": "Low", "Testing and Remediation Factor Outcome": "Very Low", "Accessibility Implementation Index Outcome": "Moderate", "Accessibility Conformance Index Outcome": "Very Low", "q1 agency size": "Very Small Agencies (<100 employees)", "q2 description": "Department or Agency does not have a Section 508 Program", "q3a activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3b activities": "N/A - Department or Agency does not perform the activity", "q3c activities": "N/A - Department or Agency does not perform the activity", "q3d activities": "N/A - Department or Agency does not perform the activity", "q3e activities": "N/A - Department or Agency does not perform the activity", "q4programs": "", "q5program": "", "q6cio": "", "q6ano": "", "q7totalno": "", "q8totalno": "", "q9track": "", "q10budg": "", "q11hoursper": "", "q11a pt": 0, "q12 resources": "None of the above", "q13ict": "No", "q14availict": "", "q15a ICT": "N/A-Department/Agency does not perform or have policies related to this function", "q15b ICT": "N/A-Department/Agency does not perform or have policies related to this function", "q15c ICT": "N/A-Department/Agency does not perform or have policies related to this function", "q15d ICT": "N/A-Department/Agency does not perform or have policies related to this function", "q15e ICT": "N/A-Department/Agency does not perform or have policies related to this function", "q15f ICT": "N/A-Department/Agency does not perform or have policies related to this function", "q15g ICT": "N/A-Department/Agency does not perform or have policies related to this function", "q15h ICT": "N/A-Department/Agency does not perform or have policies related to this function", "q15i ICT": "N/A-Department/Agency does not perform or have policies related to this function", "q16mandate": "No", "q17require": "", "q18rolesspec": "None of Above", "18aictprof": "", "q19aexcept": "No", "q19bexcept": "", "q19cdexcept": "No", "q20aundue": "No", "q20bundue": "", "q20cundue": "No", "q21abest": "No", "q21bbest": "", "q21cbest": "No", "q22": "N/A - Department/Agency does not procure ICT", "q23": "Never (0%)", "q24": "Never (0%)", "q25": "Sometimes (11-50%)", "q26": "Never (0%)", "q27": "Never (0%)", "q28grc": "No", "q29ahardware": "No", "q29bhardware": "No", "q29chardware": "No", "q29dhardware": "", "q29ehardware": "No", "q29fhardware": "Never (0%)", "q29ghardware": "No", "q29hardware": "", "q29ihardware": "No", "q29jhardware": "", "q29khardware": "", "q29lhard": "", "q30asoftware": "No", "q30bsoftware": "No", "q30csoftware": "No", "q30dsoftware": "", "q30esoftware": "No", "q30fsoftware": "Never (0%)", "q30gsoftware": "No", "q30hsoftware": "", "q30isoftware": "No", "q30jsoftware": "", "q30ksoftware": "", "q30lsoftware": "", "q31aelec": "No", "q31belec": "No", "q31celec": "No", "q31delec": "", "q31eelec": "No", "q31felec": "Never (0%)", "q31g1elec": "Never (0%)", "q31helec": "N/A - Department/Agency does not own or operate this ICT", "q31ielec": "", "q31jelec": "", "q31kelec": "", "q32aweb": "No", "q32bweb": "No", "q32cweb": "No", "q32dweb": "", "q32eweb": "No", "q32fweb": "Never (0%)", "q32gweb": "Never (0%)", "q32hweb": "No", "q32iweb": "", "q32jweb": "", "q32kweb": "", "q33ainternal": "No", "q33binternal": "No", "q33cinternal": "No", "q33dinternal": "", "q33einternal": "No", "q33finternal": "Never (0%)", "q33ginternal": "Never (0%)", "q33hinternal": "No", "q33iinternal": "", "q33jinternal": "", "q33kinternal": "", "q34": "No", "q35": "No", "q36": "", "q37": "", "Top Viewed Public Webpages that fully conform": 0, "Top viewed Intranet Web Pages that fully conform": 0, "Top viewed electronic documents that fully conform": 0, "Top viewed videos that fully conform": 0, "q38a": 0, "q38b": "no change has been made within the agency", "q38c": "requirements have not been placed on content owners to meet 508 reqirements.", "q38d": "Due to resource constraints the PRC will not be providing the list of the top ten visited sites." }, { "Department or Agency Name": "Postal Service", "Policy Integration Factor Outcome": "High", "Acquisition Factor Outcome": "High", "Testing and Remediation Factor Outcome": "Low", "Accessibility Implementation Index Outcome": "Moderate", "Accessibility Conformance Index Outcome": "Low", "q1 agency size": "Very Large Agencies (>=75,000 employees)", "q2 description": "A centralized Department-wide or agency-wide program that consolidates management and decision-making responsibilities for sub-agencies, components, and/or offices within the Department or agency.", "q3a activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3b activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3c activities": "No, this activity is decentralized and performed independently at the component level", "q3d activities": "No, this activity is decentralized and performed independently at the component level", "q3e activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q4programs": "No", "q5program": "", "q6cio": "Yes", "q6ano": "", "q7totalno": 2, "q8totalno": 2.8, "q9track": "No", "q10budg": "", "q11hoursper": "Full time - Department- or Agency-wide Section 508 program manager works 40 hours per week fully dedicated to supporting the agency-wide Section 508 program", "q11a pt": 0, "q12 resources": "Assist acquisition officials to prepare Section 508 language in ICT contracts,Assist acquisition officials to evaluate Section 508 conformance prior to or after ICT purchase,Assist developers in creating web content or software that complies with Section 508,Create or remediate electronic documents to comply with Section 508,Evaluate and/or remediate web content,Evaluate and/or remediate software,Evaluate and/or remediate hardware,Provide training,Provide alternate formats", "q13ict": "Yes", "q14availict": "Publicly available ,Includes authorities, roles and responsibilities, and expectations,Includes documented processes and procedures for Section 508 conformance testing,Includes documented processes and procedures for Section 508 issues and complaints", "q15a ICT": "Mostly integrated", "q15b ICT": "Mostly integrated", "q15c ICT": "Mostly integrated", "q15d ICT": "Mostly integrated", "q15e ICT": "Mostly integrated", "q15f ICT": "Mostly integrated", "q15g ICT": "Mostly integrated", "q15h ICT": "Mostly integrated", "q15i ICT": "Mostly integrated", "q16mandate": "No", "q17require": "", "q18rolesspec": "None of Above", "18aictprof": "", "q19aexcept": "Yes", "q19bexcept": "", "q19cdexcept": "No", "q20aundue": "Yes", "q20bundue": "", "q20cundue": "No", "q21abest": "Yes", "q21bbest": 49, "q21cbest": "No", "q22": "Almost always (+90%)", "q23": "Sometimes (11-50%)", "q24": "Almost always (+90%)", "q25": "Sometimes (11-50%)", "q26": "Sometimes (11-50%)", "q27": "Rarely (1-10%)", "q28grc": "No", "q29ahardware": "No", "q29bhardware": "Yes", "q29chardware": "No", "q29dhardware": "", "q29ehardware": "No", "q29fhardware": "Rarely (1-10%)", "q29ghardware": "Yes", "q29hardware": 1, "q29ihardware": "Yes", "q29jhardware": 120, "q29khardware": 3, "q29lhard": "", "q30asoftware": "Yes", "q30bsoftware": "Yes", "q30csoftware": "No", "q30dsoftware": "", "q30esoftware": "No", "q30fsoftware": "Sometimes (11-50%)", "q30gsoftware": "Yes", "q30hsoftware": 1, "q30isoftware": "Yes", "q30jsoftware": 8000, "q30ksoftware": 20, "q30lsoftware": 3, "q31aelec": "Yes", "q31belec": "Yes", "q31celec": "No", "q31delec": "", "q31eelec": "No", "q31felec": "Sometimes (11-50%)", "q31g1elec": "Rarely (1-10%)", "q31helec": "Yes", "q31ielec": 9582, "q31jelec": 809, "q31kelec": 251, "q32aweb": "Yes", "q32bweb": "Yes", "q32cweb": "No", "q32dweb": "", "q32eweb": "No", "q32fweb": "Sometimes (11-50%)", "q32gweb": "Sometimes (11-50%)", "q32hweb": "Yes", "q32iweb": 95741, "q32jweb": 14043, "q32kweb": "", "q33ainternal": "Yes", "q33binternal": "Yes", "q33cinternal": "No", "q33dinternal": "", "q33einternal": "No", "q33finternal": "Sometimes (11-50%)", "q33ginternal": "Rarely (1-10%)", "q33hinternal": "Yes", "q33iinternal": 101725, "q33jinternal": 171, "q33kinternal": 1, "q34": "No", "q35": "Yes", "q36": "", "q37": "", "Top Viewed Public Webpages that fully conform": 0, "Top viewed Intranet Web Pages that fully conform": 0.1, "Top viewed electronic documents that fully conform": 1, "Top viewed videos that fully conform": 1, "q38a": "", "q38b": "", "q38c": "", "q38d": "" }, { "Department or Agency Name": "Securities and Exchange Commission", "Policy Integration Factor Outcome": "Moderate", "Acquisition Factor Outcome": "High", "Testing and Remediation Factor Outcome": "Very Low", "Accessibility Implementation Index Outcome": "Moderate", "Accessibility Conformance Index Outcome": "Low", "q1 agency size": "Medium Agencies (1,000-9,999 employees)", "q2 description": "A centralized Department-wide or agency-wide program that consolidates management and decision-making responsibilities for sub-agencies, components, and/or offices within the Department or agency.", "q3a activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3b activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3c activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3d activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3e activities": "N/A - Department or Agency does not perform the activity", "q4programs": "No", "q5program": "Forest Service", "q6cio": "Yes", "q6ano": "", "q7totalno": 1.5, "q8totalno": 1, "q9track": "Yes", "q10budg": 801305, "q11hoursper": "Full time - Department- or Agency-wide Section 508 program manager works 40 hours per week fully dedicated to supporting the agency-wide Section 508 program", "q11a pt": 0, "q12 resources": "Assist acquisition officials to prepare Section 508 language in ICT contracts,Assist acquisition officials to evaluate Section 508 conformance prior to or after ICT purchase,Assist developers in creating web content or software that complies with Section 508,Create or remediate electronic documents to comply with Section 508,Evaluate and/or remediate web content,Evaluate and/or remediate software,Evaluate and/or remediate hardware,Provide training,Provide alternate formats", "q13ict": "Yes", "q14availict": "Publicly available ,Includes authorities, roles and responsibilities, and expectations,Includes documented processes and procedures for Section 508 issues and complaints", "q15a ICT": "Mostly integrated", "q15b ICT": "Mostly integrated", "q15c ICT": "Not integrated", "q15d ICT": "Mostly integrated", "q15e ICT": "Not integrated", "q15f ICT": "Mostly integrated", "q15g ICT": "Mostly integrated", "q15h ICT": "Not integrated", "q15i ICT": "Not integrated", "q16mandate": "No", "q17require": "", "q18rolesspec": "None of Above", "18aictprof": "", "q19aexcept": "No", "q19bexcept": "", "q19cdexcept": "No", "q20aundue": "No", "q20bundue": "", "q20cundue": "No", "q21abest": "No", "q21bbest": "", "q21cbest": "No", "q22": "Sometimes (11-50%)", "q23": "Sometimes (11-50%)", "q24": "Sometimes (11-50%)", "q25": "Almost always (+90%)", "q26": "Almost always (+90%)", "q27": "Almost always (+90%)", "q28grc": "No", "q29ahardware": "No", "q29bhardware": "No", "q29chardware": "No", "q29dhardware": "", "q29ehardware": "No", "q29fhardware": "Rarely (1-10%)", "q29ghardware": "No", "q29hardware": "", "q29ihardware": "No", "q29jhardware": "", "q29khardware": "", "q29lhard": "", "q30asoftware": "No", "q30bsoftware": "No", "q30csoftware": "No", "q30dsoftware": "", "q30esoftware": "No", "q30fsoftware": "Rarely (1-10%)", "q30gsoftware": "No", "q30hsoftware": "", "q30isoftware": "No", "q30jsoftware": "", "q30ksoftware": "", "q30lsoftware": "", "q31aelec": "No", "q31belec": "No", "q31celec": "No", "q31delec": "", "q31eelec": "No", "q31felec": "Sometimes (11-50%)", "q31g1elec": "Sometimes (11-50%)", "q31helec": "No", "q31ielec": "", "q31jelec": "", "q31kelec": "", "q32aweb": "No", "q32bweb": "No", "q32cweb": "No", "q32dweb": "", "q32eweb": "No", "q32fweb": "Often (51-90%)", "q32gweb": "Sometimes (11-50%)", "q32hweb": "No", "q32iweb": "", "q32jweb": "", "q32kweb": "", "q33ainternal": "No", "q33binternal": "No", "q33cinternal": "No", "q33dinternal": "", "q33einternal": "No", "q33finternal": "Often (51-90%)", "q33ginternal": "Sometimes (11-50%)", "q33hinternal": "No", "q33iinternal": "", "q33jinternal": "", "q33kinternal": "", "q34": "No", "q35": "Yes", "q36": "", "q37": "", "Top Viewed Public Webpages that fully conform": 1, "Top viewed Intranet Web Pages that fully conform": 0.9, "Top viewed electronic documents that fully conform": 0.2, "Top viewed videos that fully conform": 0, "q38a": "", "q38b": "", "q38c": "", "q38d": "" }, { "Department or Agency Name": "Selective Service System", "Policy Integration Factor Outcome": "Low", "Acquisition Factor Outcome": "Very High", "Testing and Remediation Factor Outcome": "Low", "Accessibility Implementation Index Outcome": "Moderate", "Accessibility Conformance Index Outcome": "Moderate", "q1 agency size": "Small Agencies (100-999 employees)", "q2 description": "A centralized Department-wide or agency-wide program that consolidates management and decision-making responsibilities for sub-agencies, components, and/or offices within the Department or agency.", "q3a activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3b activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3c activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3d activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3e activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q4programs": "No", "q5program": "", "q6cio": "Yes", "q6ano": "", "q7totalno": 1, "q8totalno": "", "q9track": "Yes", "q10budg": 130000, "q11hoursper": "Part time - Department- or Agency-wide Section 508 program manager has additional duties and works less than 40 hours per week supporting the agency-wide Section 508 program [insert hours per week dedicated to Section 508 program *required]", "q11a pt": 10, "q12 resources": "Assist acquisition officials to prepare Section 508 language in ICT contracts,Evaluate and/or remediate web content,Provide training", "q13ict": "Yes", "q14availict": "Includes authorities, roles and responsibilities, and expectations,Includes documented processes and procedures for Section 508 issues and complaints", "q15a ICT": "Somewhat integrated", "q15b ICT": "Somewhat integrated", "q15c ICT": "Somewhat integrated", "q15d ICT": "Somewhat integrated", "q15e ICT": "Somewhat integrated", "q15f ICT": "Somewhat integrated", "q15g ICT": "Somewhat integrated", "q15h ICT": "Somewhat integrated", "q15i ICT": "N/A-Department/Agency does not perform or have policies related to this function", "q16mandate": "Yes", "q17require": "Annually", "q18rolesspec": "Acquisition professionals,Developers,Web Content Managers,Other", "18aictprof": "Section 508 Program Managers", "q19aexcept": "No", "q19bexcept": "", "q19cdexcept": "No", "q20aundue": "No", "q20bundue": "", "q20cundue": "No", "q21abest": "No", "q21bbest": "", "q21cbest": "No", "q22": "Sometimes (11-50%)", "q23": "Almost always (+90%)", "q24": "Almost always (+90%)", "q25": "Almost always (+90%)", "q26": "Almost always (+90%)", "q27": "Almost always (+90%)", "q28grc": "No", "q29ahardware": "No", "q29bhardware": "No", "q29chardware": "No", "q29dhardware": "Never (0%)", "q29ehardware": "No", "q29fhardware": "Never (0%)", "q29ghardware": "No", "q29hardware": "", "q29ihardware": "No", "q29jhardware": "", "q29khardware": "", "q29lhard": "", "q30asoftware": "No", "q30bsoftware": "No", "q30csoftware": "No", "q30dsoftware": "Never (0%)", "q30esoftware": "No", "q30fsoftware": "Never (0%)", "q30gsoftware": "No", "q30hsoftware": "", "q30isoftware": "No", "q30jsoftware": "", "q30ksoftware": "", "q30lsoftware": "", "q31aelec": "Yes", "q31belec": "Yes", "q31celec": "No", "q31delec": "Never (0%)", "q31eelec": "Yes", "q31felec": "Never (0%)", "q31g1elec": "Often (51-90%)", "q31helec": "No", "q31ielec": "", "q31jelec": "", "q31kelec": "", "q32aweb": "Yes", "q32bweb": "Yes", "q32cweb": "No", "q32dweb": "Never (0%)", "q32eweb": "Yes", "q32fweb": "Never (0%)", "q32gweb": "Often (51-90%)", "q32hweb": "No", "q32iweb": "", "q32jweb": "", "q32kweb": "", "q33ainternal": "Yes", "q33binternal": "Yes", "q33cinternal": "No", "q33dinternal": "Never (0%)", "q33einternal": "No", "q33finternal": "Never (0%)", "q33ginternal": "Often (51-90%)", "q33hinternal": "No", "q33iinternal": "", "q33jinternal": "", "q33kinternal": "", "q34": "Yes", "q35": "No", "q36": "", "q37": "", "Top Viewed Public Webpages that fully conform": 1, "Top viewed Intranet Web Pages that fully conform": 1, "Top viewed electronic documents that fully conform": 1, "Top viewed videos that fully conform": 1, "q38a": 30, "q38b": "Over the past year, the SSS has strengthened Section 508 compliance by updating accessibility policy, expanding staff training, and integrating accessibility reviews into procurement and IT development processes.", "q38c": "This past year, the SSS faced challenges with ensuring consistent practices across offices and validating vendor accessibility claims. Limited resources and rapidly evolving technology also posed hurdles, but we are addressing them through stronger training, procurement oversight, and expanded accessibility testing.", "q38d": "" }, { "Department or Agency Name": "Tennessee Valley Authority", "Policy Integration Factor Outcome": "High", "Acquisition Factor Outcome": "Low", "Testing and Remediation Factor Outcome": "Very Low", "Accessibility Implementation Index Outcome": "Low", "Accessibility Conformance Index Outcome": "Very Low", "q1 agency size": "Large Agencies (10,000-74,999 employees)", "q2 description": "A de-centralized Department-wide or agency-wide program that distributes Section 508 management and decision-making responsibilities to individual programs at sub-agencies, components, and/or offices within the Department or agency.", "q3a activities": "No, this activity is decentralized and performed independently at the component level", "q3b activities": "No, this activity is decentralized and performed independently at the component level", "q3c activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3d activities": "No, this activity is decentralized and performed independently at the component level", "q3e activities": "N/A - Department or Agency does not perform the activity", "q4programs": "Yes", "q5program": "", "q6cio": "Yes", "q6ano": "", "q7totalno": 0.25, "q8totalno": "", "q9track": "No", "q10budg": "", "q11hoursper": "Part time - Department- or Agency-wide Section 508 program manager has additional duties and works less than 40 hours per week supporting the agency-wide Section 508 program [insert hours per week dedicated to Section 508 program *required]", "q11a pt": 0, "q12 resources": "Assist acquisition officials to prepare Section 508 language in ICT contracts,Evaluate and/or remediate web content,Evaluate and/or remediate software,Evaluate and/or remediate hardware", "q13ict": "Yes", "q14availict": "Publicly available", "q15a ICT": "Somewhat integrated", "q15b ICT": "N/A-Department/Agency does not perform or have policies related to this function", "q15c ICT": "N/A-Department/Agency does not perform or have policies related to this function", "q15d ICT": "Moderately integrated", "q15e ICT": "N/A-Department/Agency does not perform or have policies related to this function", "q15f ICT": "Moderately integrated", "q15g ICT": "Mostly integrated", "q15h ICT": "N/A-Department/Agency does not perform or have policies related to this function", "q15i ICT": "Moderately integrated", "q16mandate": "No", "q17require": "", "q18rolesspec": "None of Above", "18aictprof": "", "q19aexcept": "No", "q19bexcept": "", "q19cdexcept": "No", "q20aundue": "No", "q20bundue": "", "q20cundue": "No", "q21abest": "No", "q21bbest": "", "q21cbest": "No", "q22": "Rarely (1-10%)", "q23": "Never (0%)", "q24": "Rarely (1-10%)", "q25": "Often (51-90%)", "q26": "Never (0%)", "q27": "Never (0%)", "q28grc": "No", "q29ahardware": "No", "q29bhardware": "No", "q29chardware": "No", "q29dhardware": "", "q29ehardware": "No", "q29fhardware": "Never (0%)", "q29ghardware": "No", "q29hardware": 25, "q29ihardware": "No", "q29jhardware": "", "q29khardware": "", "q29lhard": "", "q30asoftware": "No", "q30bsoftware": "No", "q30csoftware": "No", "q30dsoftware": "Never (0%)", "q30esoftware": "No", "q30fsoftware": "Never (0%)", "q30gsoftware": "No", "q30hsoftware": "", "q30isoftware": "No", "q30jsoftware": "", "q30ksoftware": "", "q30lsoftware": "", "q31aelec": "Yes", "q31belec": "No", "q31celec": "No", "q31delec": "Never (0%)", "q31eelec": "Yes", "q31felec": "Rarely (1-10%)", "q31g1elec": "Sometimes (11-50%)", "q31helec": "No", "q31ielec": "", "q31jelec": "", "q31kelec": "", "q32aweb": "Yes", "q32bweb": "No", "q32cweb": "No", "q32dweb": "Never (0%)", "q32eweb": "No", "q32fweb": "Rarely (1-10%)", "q32gweb": "Sometimes (11-50%)", "q32hweb": "No", "q32iweb": "", "q32jweb": "", "q32kweb": "", "q33ainternal": "No", "q33binternal": "No", "q33cinternal": "No", "q33dinternal": "", "q33einternal": "No", "q33finternal": "Rarely (1-10%)", "q33ginternal": "Sometimes (11-50%)", "q33hinternal": "No", "q33iinternal": "", "q33jinternal": "", "q33kinternal": "", "q34": "No", "q35": "Yes", "q36": "", "q37": "", "Top Viewed Public Webpages that fully conform": 0, "Top viewed Intranet Web Pages that fully conform": 0, "Top viewed electronic documents that fully conform": 0, "Top viewed videos that fully conform": 0, "q38a": "", "q38b": "", "q38c": "", "q38d": "" }, { "Department or Agency Name": "Trade and Development Agency", "Policy Integration Factor Outcome": "Moderate", "Acquisition Factor Outcome": "Low", "Testing and Remediation Factor Outcome": "Very Low", "Accessibility Implementation Index Outcome": "Low", "Accessibility Conformance Index Outcome": "High", "q1 agency size": "Very Small Agencies (<100 employees)", "q2 description": "A centralized Department-wide or agency-wide program that consolidates management and decision-making responsibilities for sub-agencies, components, and/or offices within the Department or agency.", "q3a activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3b activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3c activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3d activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3e activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q4programs": "No", "q5program": "", "q6cio": "Yes", "q6ano": "", "q7totalno": 0.03, "q8totalno": 0.05, "q9track": "No", "q10budg": "", "q11hoursper": "Part time - Department- or Agency-wide Section 508 program manager has additional duties and works less than 40 hours per week supporting the agency-wide Section 508 program [insert hours per week dedicated to Section 508 program *required]", "q11a pt": 1, "q12 resources": "Assist developers in creating web content or software that complies with Section 508,Evaluate and/or remediate web content,Evaluate and/or remediate software,Evaluate and/or remediate hardware", "q13ict": "Yes", "q14availict": "Publicly available ,Includes documented processes and procedures for Section 508 issues and complaints", "q15a ICT": "Somewhat integrated", "q15b ICT": "Somewhat integrated", "q15c ICT": "Somewhat integrated", "q15d ICT": "Somewhat integrated", "q15e ICT": "N/A-Department/Agency does not perform or have policies related to this function", "q15f ICT": "Somewhat integrated", "q15g ICT": "Somewhat integrated", "q15h ICT": "Somewhat integrated", "q15i ICT": "N/A-Department/Agency does not perform or have policies related to this function", "q16mandate": "No", "q17require": "Other frequency not listed", "q18rolesspec": "None of Above", "18aictprof": "", "q19aexcept": "No", "q19bexcept": "", "q19cdexcept": "No", "q20aundue": "No", "q20bundue": "", "q20cundue": "No", "q21abest": "No", "q21bbest": "", "q21cbest": "No", "q22": "Rarely (1-10%)", "q23": "Rarely (1-10%)", "q24": "Rarely (1-10%)", "q25": "Rarely (1-10%)", "q26": "Never (0%)", "q27": "Rarely (1-10%)", "q28grc": "No", "q29ahardware": "No", "q29bhardware": "No", "q29chardware": "No", "q29dhardware": "Never (0%)", "q29ehardware": "No", "q29fhardware": "Never (0%)", "q29ghardware": "No", "q29hardware": "", "q29ihardware": "N/A - Department/Agency does not own or operate this ICT", "q29jhardware": "", "q29khardware": "", "q29lhard": "", "q30asoftware": "No", "q30bsoftware": "No", "q30csoftware": "No", "q30dsoftware": "Almost always (+90%)", "q30esoftware": "No", "q30fsoftware": "Never (0%)", "q30gsoftware": "N/A - Department/Agency does not own or operate this ICT", "q30hsoftware": "", "q30isoftware": "N/A - Department/Agency does not own or operate this ICT", "q30jsoftware": "", "q30ksoftware": "", "q30lsoftware": "", "q31aelec": "No", "q31belec": "No", "q31celec": "No", "q31delec": "Almost always (+90%)", "q31eelec": "No", "q31felec": "Rarely (1-10%)", "q31g1elec": "Rarely (1-10%)", "q31helec": "No", "q31ielec": 100, "q31jelec": "", "q31kelec": "", "q32aweb": "No", "q32bweb": "No", "q32cweb": "No", "q32dweb": "Almost always (+90%)", "q32eweb": "No", "q32fweb": "Rarely (1-10%)", "q32gweb": "Rarely (1-10%)", "q32hweb": "No", "q32iweb": 35, "q32jweb": "", "q32kweb": "", "q33ainternal": "No", "q33binternal": "No", "q33cinternal": "No", "q33dinternal": "", "q33einternal": "No", "q33finternal": "Never (0%)", "q33ginternal": "Never (0%)", "q33hinternal": "No", "q33iinternal": 150, "q33jinternal": "", "q33kinternal": "", "q34": "N/A - Department/Agency does not have digital services", "q35": "Yes", "q36": "", "q37": "", "Top Viewed Public Webpages that fully conform": 1, "Top viewed Intranet Web Pages that fully conform": 1, "Top viewed electronic documents that fully conform": 1, "Top viewed videos that fully conform": 1, "q38a": 20, "q38b": "The assignment of a Section 508 Program Manager in January 2024 has brought greater focus on Section 508 compliance for the Agency.", "q38c": "None", "q38d": "USTDA uses reasonable accommodation and risk exception on a case-by-case basis to address Section 508 needs. Over the past 5 years, there have only been three (3) users who have expressed a need for Section 508 support and the Agency worked with those users to acquire the hardware, software and tools needed to address their specific needs. The Agency has determined that given the level of need, this is the most cost-effective way to address the infrequent Section 508 needs. Currently there is only one user at the Agency who requires Section 508 assistance and their needs are being met." }, { "Department or Agency Name": "United States International Development Finance Corporation", "Policy Integration Factor Outcome": "Moderate", "Acquisition Factor Outcome": "High", "Testing and Remediation Factor Outcome": "Moderate", "Accessibility Implementation Index Outcome": "Moderate", "Accessibility Conformance Index Outcome": "Very Low", "q1 agency size": "Small Agencies (100-999 employees)", "q2 description": "A centralized Department-wide or agency-wide program that consolidates management and decision-making responsibilities for sub-agencies, components, and/or offices within the Department or agency.", "q3a activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3b activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3c activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3d activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3e activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q4programs": "No", "q5program": "", "q6cio": "Yes", "q6ano": "", "q7totalno": 1, "q8totalno": 2, "q9track": "Yes", "q10budg": 564280, "q11hoursper": "Full time - Department- or Agency-wide Section 508 program manager works 40 hours per week fully dedicated to supporting the agency-wide Section 508 program", "q11a pt": 0, "q12 resources": "Assist acquisition officials to prepare Section 508 language in ICT contracts,Assist acquisition officials to evaluate Section 508 conformance prior to or after ICT purchase,Assist developers in creating web content or software that complies with Section 508,Create or remediate electronic documents to comply with Section 508,Evaluate and/or remediate web content,Evaluate and/or remediate software,Evaluate and/or remediate hardware,Provide training,Provide alternate formats", "q13ict": "Yes", "q14availict": "Publicly available ,Includes authorities, roles and responsibilities, and expectations", "q15a ICT": "Mostly integrated", "q15b ICT": "Not integrated", "q15c ICT": "Mostly integrated", "q15d ICT": "Mostly integrated", "q15e ICT": "Not integrated", "q15f ICT": "Mostly integrated", "q15g ICT": "Mostly integrated", "q15h ICT": "Not integrated", "q15i ICT": "Not integrated", "q16mandate": "No", "q17require": "", "q18rolesspec": "None of Above", "18aictprof": "", "q19aexcept": "Yes", "q19bexcept": 0, "q19cdexcept": "Yes", "q20aundue": "Yes", "q20bundue": 0, "q20cundue": "Yes", "q21abest": "Yes", "q21bbest": 1, "q21cbest": "Yes", "q22": "Almost always (+90%)", "q23": "Almost always (+90%)", "q24": "Rarely (1-10%)", "q25": "Rarely (1-10%)", "q26": "Almost always (+90%)", "q27": "Rarely (1-10%)", "q28grc": "No", "q29ahardware": "Yes", "q29bhardware": "Yes", "q29chardware": "No", "q29dhardware": "", "q29ehardware": "No", "q29fhardware": "Never (0%)", "q29ghardware": "No", "q29hardware": "", "q29ihardware": "Yes", "q29jhardware": 950, "q29khardware": 0, "q29lhard": 0, "q30asoftware": "Yes", "q30bsoftware": "Yes", "q30csoftware": "No", "q30dsoftware": "", "q30esoftware": "No", "q30fsoftware": "Sometimes (11-50%)", "q30gsoftware": "Yes", "q30hsoftware": 2, "q30isoftware": "Yes", "q30jsoftware": 250, "q30ksoftware": 10, "q30lsoftware": 0, "q31aelec": "Yes", "q31belec": "Yes", "q31celec": "No", "q31delec": "", "q31eelec": "No", "q31felec": "Almost always (+90%)", "q31g1elec": "Almost always (+90%)", "q31helec": "Yes", "q31ielec": 1700, "q31jelec": 250, "q31kelec": 200, "q32aweb": "Yes", "q32bweb": "Yes", "q32cweb": "No", "q32dweb": "", "q32eweb": "No", "q32fweb": "Sometimes (11-50%)", "q32gweb": "Sometimes (11-50%)", "q32hweb": "Yes", "q32iweb": 703, "q32jweb": 15, "q32kweb": 0, "q33ainternal": "Yes", "q33binternal": "Yes", "q33cinternal": "No", "q33dinternal": "", "q33einternal": "No", "q33finternal": "Sometimes (11-50%)", "q33ginternal": "Sometimes (11-50%)", "q33hinternal": "Yes", "q33iinternal": 1700, "q33jinternal": 15, "q33kinternal": 0, "q34": "No", "q35": "Yes", "q36": "", "q37": "", "Top Viewed Public Webpages that fully conform": 0.3, "Top viewed Intranet Web Pages that fully conform": 0, "Top viewed electronic documents that fully conform": 0.6, "Top viewed videos that fully conform": 0, "q38a": "", "q38b": "Over the past year, we have implemented several key improvements to strengthen our Section 508 program and embed accessibility into agency processes.\n\nWe are now fully integrated into the ICT intake process, ensuring accessibility considerations are addressed early in the technology lifecycle. We developed, published, and maintain a variety of learning resources to guide staff in remediation and testing, supporting both introductory and role-based training needs.\n\nWe reviewed agency policies for inclusion of 508 requirements and initiated consultations with business areas on targeted policy edits to institutionalize accessibility expectations. Additionally, we partnered with developers to ensure accessibility conformance is systematically built into development workflows for the public website, internal SharePoint environments, and PowerApps solutions.\n\nThese actions have increased our ability to proactively manage compliance, improve staff capability in accessibility practices, and ensure accessibility is embedded into the design, development, and maintenance of key agency ICT platforms.", "q38c": "Our small accessibility team manages Section 508 compliance across procurement, policy, training, resource creation, remediation, and ICT testing. Limited staffing makes full lifecycle integration challenging.\n\nWe recommend:\n\nCentralized Federal 508 Repository – A FedRAMP-style program for accessibility would provide pre-validated conformance documentation for ICT products, streamlining procurement and reducing duplicative agency testing .\n\nImproved Platform Guidance – Federal-level, detailed resources for PowerApps, mobile apps, and SharePoint, since vendor accessibility documentation is insufficient .\n\nShared Interagency Resource Hub – A government-wide portal where agencies can share training, checklists, test scripts, and remediation workflows, avoiding redundant development.\n\nThese measures would strengthen reach, promote consistent compliance, and ensure federal employees and the public with disabilities have equal access to information and services.", "q38d": "While this year’s Government-wide Section 508 Assessment was shorter and easier to complete—about half the questions of prior years—it excluded many elements that reflect a mature accessibility program. The removal of these topics could create the false impression that those areas are less important to meeting federal accessibility requirements.\n\nHistorically, required reporting on diverse aspects of a comprehensive 508 program (for example, inclusion of accessibility in employee performance plans) has been a valuable lever for 508 program leads to advance such initiatives within their agencies. A mandated, graded reporting requirement carries far more influence than a general suggestion or a non‑evaluated survey prompt.\n\nBy eliminating these previously scored elements, the new format limits our ability to demonstrate year‑over‑year progress on key program components in the formal annual report. This change creates concern that our overall rating may decline—not due to decreased conformance, but because important improvement areas are no longer recognized in the official scoring—even though our agency has achieved significant advancements in accessibility policy, processes, and conformance outcomes." }, { "Department or Agency Name": "Department of Agriculture", "Policy Integration Factor Outcome": "High", "Acquisition Factor Outcome": "Very High", "Testing and Remediation Factor Outcome": "Very High", "Accessibility Implementation Index Outcome": "Very High", "Accessibility Conformance Index Outcome": "Very High", "q1 agency size": "Small Agencies (100-999 employees)", "q2 description": "A de-centralized Department-wide or agency-wide program that distributes Section 508 management and decision-making responsibilities to individual programs at sub-agencies, components, and/or offices within the Department or agency.", "q3a activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3b activities": "No, this activity is decentralized and performed independently at the component level", "q3c activities": "No, this activity is decentralized and performed independently at the component level", "q3d activities": "No, this activity is decentralized and performed independently at the component level", "q3e activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q4programs": "Yes", "q5program": "Department of Agriculture ,Office of Chief Information Officer ,Office of Chief Financial Officer ,Office of Civil Rights ,Office of Inspector General ,Office of the General Counsel ,Economic Research Service ,National Agricultural Statistics Service ,Agricultural Research Service ,National Institute of Food and Agriculture ,Animal and Plant Health Inspection Service ,Food Safety and Inspection Service ,Agricultural Marketing Service ,Farm Production and Conservation ,Risk Management Agency ,Farm Service Agency ,Natural Resources Conservation Service ,Rural Development ,Rural Housing Service ,Foreign Agricultural Service ,Food and Nutrition Service ,Forest Service", "q6cio": "Yes", "q6ano": "", "q7totalno": 6.5, "q8totalno": 3.5, "q9track": "No", "q10budg": "", "q11hoursper": "Full time - Department- or Agency-wide Section 508 program manager works 40 hours per week fully dedicated to supporting the agency-wide Section 508 program", "q11a pt": 0, "q12 resources": "Assist acquisition officials to prepare Section 508 language in ICT contracts,Assist acquisition officials to evaluate Section 508 conformance prior to or after ICT purchase,Assist developers in creating web content or software that complies with Section 508,Create or remediate electronic documents to comply with Section 508,Evaluate and/or remediate web content,Evaluate and/or remediate software,Evaluate and/or remediate hardware,Provide training,Provide alternate formats", "q13ict": "Yes", "q14availict": "Publicly available ,Includes authorities, roles and responsibilities, and expectations,Includes documented processes and procedures for Section 508 issues and complaints", "q15a ICT": "Fully integrated", "q15b ICT": "Mostly integrated", "q15c ICT": "Moderately integrated", "q15d ICT": "Mostly integrated", "q15e ICT": "Mostly integrated", "q15f ICT": "Moderately integrated", "q15g ICT": "Fully integrated", "q15h ICT": "Moderately integrated", "q15i ICT": "Somewhat integrated", "q16mandate": "No", "q17require": "", "q18rolesspec": "Testers,Other", "18aictprof": "Section 508 Coordinators", "q19aexcept": "Yes", "q19bexcept": 2, "q19cdexcept": "Yes", "q20aundue": "Yes", "q20bundue": "", "q20cundue": "Yes", "q21abest": "Yes", "q21bbest": 3, "q21cbest": "Yes", "q22": "Almost always (+90%)", "q23": "Almost always (+90%)", "q24": "Almost always (+90%)", "q25": "Almost always (+90%)", "q26": "Almost always (+90%)", "q27": "Often (51-90%)", "q28grc": "Yes", "q29ahardware": "Yes", "q29bhardware": "Yes", "q29chardware": "Yes", "q29dhardware": "Often (51-90%)", "q29ehardware": "No", "q29fhardware": "Often (51-90%)", "q29ghardware": "Yes", "q29hardware": 45, "q29ihardware": "Yes", "q29jhardware": 15, "q29khardware": 8, "q29lhard": 2, "q30asoftware": "Yes", "q30bsoftware": "Yes", "q30csoftware": "Yes", "q30dsoftware": "Often (51-90%)", "q30esoftware": "Yes", "q30fsoftware": "Often (51-90%)", "q30gsoftware": "Yes", "q30hsoftware": 50, "q30isoftware": "Yes", "q30jsoftware": 20, "q30ksoftware": 10, "q30lsoftware": 5, "q31aelec": "Yes", "q31belec": "Yes", "q31celec": "Yes", "q31delec": "Often (51-90%)", "q31eelec": "Yes", "q31felec": "Almost always (+90%)", "q31g1elec": "Almost always (+90%)", "q31helec": "Yes", "q31ielec": 15000, "q31jelec": 10000, "q31kelec": 9876, "q32aweb": "Yes", "q32bweb": "Yes", "q32cweb": "Yes", "q32dweb": "Almost always (+90%)", "q32eweb": "Yes", "q32fweb": "Almost always (+90%)", "q32gweb": "Almost always (+90%)", "q32hweb": "Yes", "q32iweb": 10, "q32jweb": 10, "q32kweb": 8, "q33ainternal": "Yes", "q33binternal": "Yes", "q33cinternal": "Yes", "q33dinternal": "Almost always (+90%)", "q33einternal": "Yes", "q33finternal": "Almost always (+90%)", "q33ginternal": "Almost always (+90%)", "q33hinternal": "Yes", "q33iinternal": 10, "q33jinternal": 9, "q33kinternal": 9, "q34": "Yes", "q35": "Yes", "q36": 7, "q37": 3, "Top Viewed Public Webpages that fully conform": 1, "Top viewed Intranet Web Pages that fully conform": 1, "Top viewed electronic documents that fully conform": 1, "Top viewed videos that fully conform": 1, "q38a": 32, "q38b": "All ICT has to be checked before being posted to websites, all Section 508 Coordinators have to be Trusted Tester certified, an automated tool has been purchased and coordinators trained. document remediation training is conducted consistently for all employees.", "q38c": "Getting the right tools in place to create a hybrid environment. Getting management to enforce Section 508 - having the ability to have audits and hold people accountable for accessibility and compliance. The major challenge faced this year is with employee turnover. When the internal stakeholders, familiar with the major instrument of Accessibility Compliance, the S508 T&R Workflow leave, often, institutional knowledge in terms of the processes, remediative techniques, timelines, and approval standards etc may not be conveyed to fidelity. This leaves a knowledge gap when it occurs, slowing down the S508 ICT testing and approval process. We mitigate this by having significant training/reference resources and having a systematic onboarding process for workflow approvers and submitters. This reduces the time taken for new employees to acclimatize to our accessibility approval processes.", "q38d": "It’s fantastic that the manager trainings and events have been so insightful this year! Implementing the tools discussed will surely strengthen processes and create a more effective work environment. The enthusiasm surrounding the Section 508 annual event is inspiring—it’s great to see employees so engaged and passionate about accessibility. That kind of dedication can make a real difference across the agency." }, { "Department or Agency Name": "Department of Commerce", "Policy Integration Factor Outcome": "Very High", "Acquisition Factor Outcome": "Very High", "Testing and Remediation Factor Outcome": "Very High", "Accessibility Implementation Index Outcome": "Very High", "Accessibility Conformance Index Outcome": "Moderate", "q1 agency size": "Large Agencies (10,000-74,999 employees)", "q2 description": "A de-centralized Department-wide or agency-wide program that distributes Section 508 management and decision-making responsibilities to individual programs at sub-agencies, components, and/or offices within the Department or agency.", "q3a activities": "No, this activity is decentralized and performed independently at the component level", "q3b activities": "No, this activity is decentralized and performed independently at the component level", "q3c activities": "No, this activity is decentralized and performed independently at the component level", "q3d activities": "No, this activity is decentralized and performed independently at the component level", "q3e activities": "No, this activity is decentralized and performed independently at the component level", "q4programs": "Yes", "q5program": "Departmental Management ,Economic Development Administration ,Bureau of the Census ,Bureau of Economic Analysis ,International Trade Administration ,Bureau of Industry and Security ,Minority Business Development Agency ,National Oceanic and Atmospheric Administration ,U.S. Patent and Trademark Office ,National Technical Information Service ,National Institute of Standards and Technology ,National Telecommunications and Information Administration", "q6cio": "Yes", "q6ano": "n/a", "q7totalno": 1, "q8totalno": 0, "q9track": "Yes", "q10budg": "", "q11hoursper": "Part time - Department- or Agency-wide Section 508 program manager has additional duties and works less than 40 hours per week supporting the agency-wide Section 508 program [insert hours per week dedicated to Section 508 program *required]", "q11a pt": 16, "q12 resources": "Assist acquisition officials to prepare Section 508 language in ICT contracts,Assist acquisition officials to evaluate Section 508 conformance prior to or after ICT purchase,Assist developers in creating web content or software that complies with Section 508,Create or remediate electronic documents to comply with Section 508,Evaluate and/or remediate web content,Evaluate and/or remediate software,Evaluate and/or remediate hardware,Provide training,Provide alternate formats", "q13ict": "Yes", "q14availict": "Includes authorities, roles and responsibilities, and expectations,Includes documented processes and procedures for Section 508 issues and complaints", "q15a ICT": "Mostly integrated", "q15b ICT": "Mostly integrated", "q15c ICT": "Mostly integrated", "q15d ICT": "Fully integrated", "q15e ICT": "Fully integrated", "q15f ICT": "Fully integrated", "q15g ICT": "Fully integrated", "q15h ICT": "Fully integrated", "q15i ICT": "Fully integrated", "q16mandate": "Yes", "q17require": "Annually", "q18rolesspec": "Acquisition professionals,Developers,Document authors,Testers,Web Content Managers,Other", "18aictprof": "Section 508 Officers", "q19aexcept": "Yes", "q19bexcept": 0, "q19cdexcept": "Yes", "q20aundue": "Yes", "q20bundue": 0, "q20cundue": "Yes", "q21abest": "Yes", "q21bbest": 0, "q21cbest": "Yes", "q22": "Almost always (+90%)", "q23": "Almost always (+90%)", "q24": "Almost always (+90%)", "q25": "Almost always (+90%)", "q26": "Almost always (+90%)", "q27": "Almost always (+90%)", "q28grc": "Yes", "q29ahardware": "No", "q29bhardware": "Yes", "q29chardware": "Yes", "q29dhardware": "Almost always (+90%)", "q29ehardware": "Yes", "q29fhardware": "Almost always (+90%)", "q29ghardware": "No", "q29hardware": 50, "q29ihardware": "No", "q29jhardware": 1000, "q29khardware": 0, "q29lhard": 0, "q30asoftware": "No", "q30bsoftware": "Yes", "q30csoftware": "Yes", "q30dsoftware": "Almost always (+90%)", "q30esoftware": "Yes", "q30fsoftware": "Almost always (+90%)", "q30gsoftware": "No", "q30hsoftware": 50, "q30isoftware": "No", "q30jsoftware": 200, "q30ksoftware": 10, "q30lsoftware": 5, "q31aelec": "Yes", "q31belec": "Yes", "q31celec": "Yes", "q31delec": "Almost always (+90%)", "q31eelec": "Yes", "q31felec": "Almost always (+90%)", "q31g1elec": "Almost always (+90%)", "q31helec": "No", "q31ielec": 50, "q31jelec": 50, "q31kelec": 50, "q32aweb": "Yes", "q32bweb": "Yes", "q32cweb": "Yes", "q32dweb": "Almost always (+90%)", "q32eweb": "Yes", "q32fweb": "Almost always (+90%)", "q32gweb": "Almost always (+90%)", "q32hweb": "Yes", "q32iweb": 43, "q32jweb": 43, "q32kweb": 43, "q33ainternal": "N/A-Dept/Agency does not have internal web pages", "q33binternal": "N/A-Dept/Agency does not have internal web pages", "q33cinternal": "N/A-Dept/Agency does not have internal web pages", "q33dinternal": "N/A- Dept/Agency does not have internal web pages", "q33einternal": "N/A-Dept/Agency does not have internal web pages", "q33finternal": "N/A- Dept/Agency does not have internal web pages", "q33ginternal": "N/A- Dept/Agency does not have internal web pages", "q33hinternal": "N/A-Dept/Agency does not have internal web pages", "q33iinternal": 0, "q33jinternal": 0, "q33kinternal": 0, "q34": "Yes", "q35": "Yes", "q36": 0, "q37": 0, "Top Viewed Public Webpages that fully conform": 0, "Top viewed Intranet Web Pages that fully conform": 0, "Top viewed electronic documents that fully conform": 0, "Top viewed videos that fully conform": 1, "q38a": 80, "q38b": "Successfully developed and launched the “Tag It or Fail It” training program, focusing on accessible document creation and compliance with Section 508 standards. This training focuses on creating accessible Microsoft Word documents and converting them into compliant PDFs, enhancing their skills and awareness of accessibility standards.\n\nEstablished comprehensive testing criteria to assess the Section 508 compliance of Commerce Learning Center courses, ensuring all content meets accessibility standards prior to employee use.\nDeveloped a systematic approach for evaluating online training materials, resulting in improved accessibility features and user experience.\n\nSuccessfully revised the Departmental Section 508 policy to enhance compliance with accessibility standards by engaging stakeholders, defining roles and responsibilities, incorporating training provisions, establishing evaluation, and reporting procedures, and committing to regular updates, thereby fostering a more inclusive environment for individuals with disabilities.", "q38c": "In 2025, key challenges to meeting Section 508 requirements included adapting to regulatory changes, ensuring technology accessibility, managing budget constraints, providing staff training, engaging individuals with disabilities, developing compliance monitoring systems, overcoming resistance to change, and integrating legacy systems.", "q38d": "Not at this time." }, { "Department or Agency Name": "Department of War", "Policy Integration Factor Outcome": "Moderate", "Acquisition Factor Outcome": "Very High", "Testing and Remediation Factor Outcome": "Low", "Accessibility Implementation Index Outcome": "Moderate", "Accessibility Conformance Index Outcome": "Moderate", "q1 agency size": "Very Large Agencies (>=75,000 employees)", "q2 description": "A de-centralized Department-wide or agency-wide program that distributes Section 508 management and decision-making responsibilities to individual programs at sub-agencies, components, and/or offices within the Department or agency.", "q3a activities": "No, this activity is decentralized and performed independently at the component level", "q3b activities": "No, this activity is decentralized and performed independently at the component level", "q3c activities": "No, this activity is decentralized and performed independently at the component level", "q3d activities": "No, this activity is decentralized and performed independently at the component level", "q3e activities": "No, this activity is decentralized and performed independently at the component level", "q4programs": "Yes", "q5program": "", "q6cio": "Yes", "q6ano": "", "q7totalno": 2.45, "q8totalno": 5.85, "q9track": "Yes", "q10budg": 875000, "q11hoursper": "Full time - Department- or Agency-wide Section 508 program manager works 40 hours per week fully dedicated to supporting the agency-wide Section 508 program", "q11a pt": 0, "q12 resources": "Assist developers in creating web content or software that complies with Section 508,Create or remediate electronic documents to comply with Section 508,Evaluate and/or remediate web content,Evaluate and/or remediate software,Evaluate and/or remediate hardware,Provide training,Provide alternate formats", "q13ict": "Yes", "q14availict": "Publicly available ,Includes authorities, roles and responsibilities, and expectations,Includes documented processes and procedures for Section 508 conformance testing,Includes documented processes and procedures for Section 508 issues and complaints", "q15a ICT": "N/A-Department/Agency does not perform or have policies related to this function", "q15b ICT": "Somewhat integrated", "q15c ICT": "Somewhat integrated", "q15d ICT": "Moderately integrated", "q15e ICT": "Somewhat integrated", "q15f ICT": "Mostly integrated", "q15g ICT": "Mostly integrated", "q15h ICT": "Somewhat integrated", "q15i ICT": "Somewhat integrated", "q16mandate": "No", "q17require": "", "q18rolesspec": "Developers,Testers,Web Content Managers", "18aictprof": "", "q19aexcept": "Yes", "q19bexcept": 3, "q19cdexcept": "No", "q20aundue": "Yes", "q20bundue": 37, "q20cundue": "No", "q21abest": "Yes", "q21bbest": 12, "q21cbest": "No", "q22": "N/A - Department/Agency does not procure ICT", "q23": "N/A - Department/Agency does not release solicitations", "q24": "N/A- Department/Agency does not award contracts", "q25": "N/A - Department/Agency does not award contracts", "q26": "N/A - Department/Agency does not procure ICT", "q27": "N/A - Department/Agency does not award contracts", "q28grc": "No", "q29ahardware": "No", "q29bhardware": "No", "q29chardware": "No", "q29dhardware": "", "q29ehardware": "No", "q29fhardware": "Never (0%)", "q29ghardware": "No", "q29hardware": "", "q29ihardware": "N/A - Department/Agency does not own or operate this ICT", "q29jhardware": "", "q29khardware": "", "q29lhard": "", "q30asoftware": "Yes", "q30bsoftware": "Yes", "q30csoftware": "No", "q30dsoftware": "", "q30esoftware": "No", "q30fsoftware": "Often (51-90%)", "q30gsoftware": "No", "q30hsoftware": "", "q30isoftware": "No", "q30jsoftware": "", "q30ksoftware": "", "q30lsoftware": "", "q31aelec": "Yes", "q31belec": "Yes", "q31celec": "No", "q31delec": "", "q31eelec": "No", "q31felec": "Often (51-90%)", "q31g1elec": "Never (0%)", "q31helec": "Yes", "q31ielec": 500, "q31jelec": 131, "q31kelec": 110, "q32aweb": "Yes", "q32bweb": "Yes", "q32cweb": "No", "q32dweb": "", "q32eweb": "No", "q32fweb": "Often (51-90%)", "q32gweb": "Never (0%)", "q32hweb": "Yes", "q32iweb": 900, "q32jweb": 97, "q32kweb": 6, "q33ainternal": "No", "q33binternal": "No", "q33cinternal": "No", "q33dinternal": "", "q33einternal": "No", "q33finternal": "Rarely (1-10%)", "q33ginternal": "Never (0%)", "q33hinternal": "No", "q33iinternal": "", "q33jinternal": "", "q33kinternal": "", "q34": "No", "q35": "Yes", "q36": 10, "q37": 10, "Top Viewed Public Webpages that fully conform": 0.2, "Top viewed Intranet Web Pages that fully conform": 0.2, "Top viewed electronic documents that fully conform": 0.7, "Top viewed videos that fully conform": 0.8, "q38a": 10, "q38b": "DoD has a very small Section 508 program at the Department level (1 FTE, 2 contractors). We are updating 508 policy and have implemented tracking of 508 compliance against systems in our Departmental system inventory, including exceptions. We implemented review of Defense Business Systems 508 compliance and implemented POAMs for same. We implemented Section 508 training available to DoD personnel in how to make content accessible, training over 1000 personnel in the last year. DoD CIO runs monthly 508 Community of Practice meetings to share best practices amongst Component 508 community. DoD has significantly raised the number of trusted testers throughout DoD.", "q38c": "Section 508 is minimally resourced and we experience high turn over of Component Section 508 PMs.", "q38d": "" }, { "Department or Agency Name": "Department of Homeland Security", "Policy Integration Factor Outcome": "Very High", "Acquisition Factor Outcome": "Very High", "Testing and Remediation Factor Outcome": "High", "Accessibility Implementation Index Outcome": "Very High", "Accessibility Conformance Index Outcome": "Low", "q1 agency size": "Very Large Agencies (>=75,000 employees)", "q2 description": "A de-centralized Department-wide or agency-wide program that distributes Section 508 management and decision-making responsibilities to individual programs at sub-agencies, components, and/or offices within the Department or agency.", "q3a activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3b activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3c activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3d activities": "No, this activity is decentralized and performed independently at the component level", "q3e activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q4programs": "Yes", "q5program": "Department of Homeland Security ,Office of the Secretary and Executive Management ,Management Directorate ,Analysis and Operations ,Office of the Inspector General ,U.S. Customs and Border Protection ,U.S. Immigration and Customs Enforcement ,Transportation Security Administration ,United States Coast Guard ,United States Secret Service ,Cybersecurity and Infrastructure Security Agency ,Office of Health Affairs ,Federal Emergency Management Agency ,Citizenship and Immigration Services ,Federal Law Enforcement Training Center ,Science and Technology ,Countering Weapons of Mass Destruction Office", "q6cio": "Yes", "q6ano": "", "q7totalno": 12, "q8totalno": 7, "q9track": "Yes", "q10budg": 2183000, "q11hoursper": "Full time - Department- or Agency-wide Section 508 program manager works 40 hours per week fully dedicated to supporting the agency-wide Section 508 program", "q11a pt": 0, "q12 resources": "Assist acquisition officials to prepare Section 508 language in ICT contracts,Assist acquisition officials to evaluate Section 508 conformance prior to or after ICT purchase,Assist developers in creating web content or software that complies with Section 508,Create or remediate electronic documents to comply with Section 508,Evaluate and/or remediate web content,Evaluate and/or remediate software,Evaluate and/or remediate hardware,Provide training,Provide alternate formats", "q13ict": "Yes", "q14availict": "Includes authorities, roles and responsibilities, and expectations,Includes documented processes and procedures for Section 508 conformance testing,Includes documented processes and procedures for Section 508 issues and complaints", "q15a ICT": "Fully integrated", "q15b ICT": "Fully integrated", "q15c ICT": "Fully integrated", "q15d ICT": "Fully integrated", "q15e ICT": "Fully integrated", "q15f ICT": "Fully integrated", "q15g ICT": "Fully integrated", "q15h ICT": "Fully integrated", "q15i ICT": "Mostly integrated", "q16mandate": "No", "q17require": "", "q18rolesspec": "Acquisition professionals,Developers,Document authors,Testers,Web Content Managers", "18aictprof": "", "q19aexcept": "Yes", "q19bexcept": 9, "q19cdexcept": "Yes", "q20aundue": "Yes", "q20bundue": "", "q20cundue": "Yes", "q21abest": "Yes", "q21bbest": 14, "q21cbest": "Yes", "q22": "Almost always (+90%)", "q23": "Almost always (+90%)", "q24": "Almost always (+90%)", "q25": "Almost always (+90%)", "q26": "Almost always (+90%)", "q27": "Almost always (+90%)", "q28grc": "Yes", "q29ahardware": "Yes", "q29bhardware": "Yes", "q29chardware": "Yes", "q29dhardware": "Rarely (1-10%)", "q29ehardware": "No", "q29fhardware": "Rarely (1-10%)", "q29ghardware": "Yes", "q29hardware": 10, "q29ihardware": "Yes", "q29jhardware": "", "q29khardware": "", "q29lhard": "", "q30asoftware": "Yes", "q30bsoftware": "Yes", "q30csoftware": "Yes", "q30dsoftware": "Almost always (+90%)", "q30esoftware": "No", "q30fsoftware": "Almost always (+90%)", "q30gsoftware": "Yes", "q30hsoftware": 90, "q30isoftware": "Yes", "q30jsoftware": "", "q30ksoftware": 88, "q30lsoftware": 34, "q31aelec": "Yes", "q31belec": "Yes", "q31celec": "Yes", "q31delec": "Almost always (+90%)", "q31eelec": "No", "q31felec": "Almost always (+90%)", "q31g1elec": "Often (51-90%)", "q31helec": "Yes", "q31ielec": "", "q31jelec": 459, "q31kelec": 459, "q32aweb": "Yes", "q32bweb": "Yes", "q32cweb": "Yes", "q32dweb": "Almost always (+90%)", "q32eweb": "No", "q32fweb": "Almost always (+90%)", "q32gweb": "Often (51-90%)", "q32hweb": "Yes", "q32iweb": 8973, "q32jweb": 88, "q32kweb": 34, "q33ainternal": "Yes", "q33binternal": "Yes", "q33cinternal": "Yes", "q33dinternal": "Almost always (+90%)", "q33einternal": "No", "q33finternal": "Almost always (+90%)", "q33ginternal": "Never (0%)", "q33hinternal": "Yes", "q33iinternal": 10190, "q33jinternal": 88, "q33kinternal": 34, "q34": "No", "q35": "Yes", "q36": 3, "q37": 3, "Top Viewed Public Webpages that fully conform": 0.8, "Top viewed Intranet Web Pages that fully conform": 0.1, "Top viewed electronic documents that fully conform": 0, "Top viewed videos that fully conform": 0, "q38a": "8 hours. DHS HQ employs 12 fulltime employees, totaling 26,880 hours of support for Department-wide Section 508 compliance efforts. Additionally, each DHS Component has a range of 0.5 to 3 FTEs to support Section 508 related efforts within their Component.", "q38b": "1. The Management Directive was updated to expand the roles and responsibilities of HQ’s Section 508 program. The updates included alignment to ADA law and executive order 24-08, additional service support for the Components and an increased focus on usability. \n2. Six questions were added to the DHS’ Program Health Assessment (PHA), which allow DHS to identify how major programs are implement Section 508 compliance into products and services. PHA reviews also allows DHS to identify how it is maturing its programs ability to provide Section 508 compliant solutions. \n3. Updated the Trusted Tester program to reduce the time it takes individuals to become certified Trusted Testers. The time to complete the course on average was reduced from 80 hours to 60 hours. Additionally, modifications to the course has improved people’s success rate for passing the certification exam on the first attempt. \n4. Microsoft Office Word, Excel, PowerPoint and Adobe Pro electronic document accessibility courses were update to align with changes made to Microsoft Office 365 and the latest cloud version of Acrobat. \n5. 508 compliance contract language that goes into all Statement of Work (SOWs) was improved for readability and clarity. \n6. 508 compliance requirements were added to the SLC and SDLC (Software Design Lifecycle)", "q38c": "The Department is currently going through restructuring which is making it difficult to identify and coordinate with key stakeholders. Additionally, HQ does not have full access to the Components’ internal systems and HQ lacks access to some of the Components’ websites. To get around these issue, HQ has to either establish a MOA with a Component or put a staff member on detail. It would be beneficial to identify a simple way to grant access to systems and websites without having to place a person on detail.", "q38d": "" }, { "Department or Agency Name": "Department of Justice", "Policy Integration Factor Outcome": "Very Low", "Acquisition Factor Outcome": "Low", "Testing and Remediation Factor Outcome": "Very Low", "Accessibility Implementation Index Outcome": "Very Low", "Accessibility Conformance Index Outcome": "Low", "q1 agency size": "Very Large Agencies (>=75,000 employees)", "q2 description": "A de-centralized Department-wide or agency-wide program that distributes Section 508 management and decision-making responsibilities to individual programs at sub-agencies, components, and/or offices within the Department or agency.", "q3a activities": "No, this activity is decentralized and performed independently at the component level", "q3b activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q3c activities": "No, this activity is decentralized and performed independently at the component level", "q3d activities": "No, this activity is decentralized and performed independently at the component level", "q3e activities": "Yes, this activity is centralized and performed at the Department or Agency-level", "q4programs": "Yes", "q5program": "", "q6cio": "Yes", "q6ano": "", "q7totalno": 65, "q8totalno": 12.15, "q9track": "Yes", "q10budg": 391101, "q11hoursper": "Part time - Department- or Agency-wide Section 508 program manager has additional duties and works less than 40 hours per week supporting the agency-wide Section 508 program [insert hours per week dedicated to Section 508 program *required]", "q11a pt": 2, "q12 resources": "Evaluate and/or remediate software,Evaluate and/or remediate hardware", "q13ict": "Yes", "q14availict": "Publicly available ,Includes authorities, roles and responsibilities, and expectations,Includes documented processes and procedures for Section 508 conformance testing,Includes documented processes and procedures for Section 508 issues and complaints", "q15a ICT": "Not integrated", "q15b ICT": "Not integrated", "q15c ICT": "Not integrated", "q15d ICT": "Somewhat integrated", "q15e ICT": "Somewhat integrated", "q15f ICT": "Not integrated", "q15g ICT": "Mostly integrated", "q15h ICT": "Not integrated", "q15i ICT": "Not integrated", "q16mandate": "Yes", "q17require": "One-time requirement such as part of employee onboarding", "q18rolesspec": "Other", "18aictprof": "Section 508 Program Coordinators", "q19aexcept": "Yes", "q19bexcept": 0, "q19cdexcept": "No", "q20aundue": "Yes", "q20bundue": 0, "q20cundue": "No", "q21abest": "Yes", "q21bbest": 150, "q21cbest": "No", "q22": "Rarely (1-10%)", "q23": "Rarely (1-10%)", "q24": "Rarely (1-10%)", "q25": "Rarely (1-10%)", "q26": "Rarely (1-10%)", "q27": "Rarely (1-10%)", "q28grc": "No", "q29ahardware": "No", "q29bhardware": "No", "q29chardware": "No", "q29dhardware": "Never (0%)", "q29ehardware": "No", "q29fhardware": "Rarely (1-10%)", "q29ghardware": "No", "q29hardware": 9, "q29ihardware": "No", "q29jhardware": 23249, "q29khardware": 1084, "q29lhard": 101, "q30asoftware": "No", "q30bsoftware": "No", "q30csoftware": "No", "q30dsoftware": "Never (0%)", "q30esoftware": "No", "q30fsoftware": "Rarely (1-10%)", "q30gsoftware": "No", "q30hsoftware": 3, "q30isoftware": "No", "q30jsoftware": 720, "q30ksoftware": 55, "q30lsoftware": 41, "q31aelec": "No", "q31belec": "No", "q31celec": "No", "q31delec": "Never (0%)", "q31eelec": "No", "q31felec": "Almost always (+90%)", "q31g1elec": "Almost always (+90%)", "q31helec": "No", "q31ielec": 1764069, "q31jelec": 6194, "q31kelec": 4581, "q32aweb": "No", "q32bweb": "No", "q32cweb": "No", "q32dweb": "Never (0%)", "q32eweb": "No", "q32fweb": "Almost always (+90%)", "q32gweb": "Almost always (+90%)", "q32hweb": "No", "q32iweb": 542352, "q32jweb": 124513, "q32kweb": 121875, "q33ainternal": "No", "q33binternal": "No", "q33cinternal": "No", "q33dinternal": "Rarely (1-10%)", "q33einternal": "No", "q33finternal": "Almost always (+90%)", "q33ginternal": "Almost always (+90%)", "q33hinternal": "No", "q33iinternal": 29930, "q33jinternal": 1251, "q33kinternal": 1193, "q34": "No", "q35": "Yes", "q36": 0, "q37": 0, "Top Viewed Public Webpages that fully conform": 0, "Top viewed Intranet Web Pages that fully conform": 0, "Top viewed electronic documents that fully conform": 0, "Top viewed videos that fully conform": 0, "q38a": 58, "q38b": "We have created a draft Section 508 Strategic plan.", "q38c": "Budget cuts to supports contracts has eliminated our limited ability to perform manual testing. Hiring freeze has affected ability to bring on new federal staff to lead the program.", "q38d": "We cannot provide the requested Conformance Spreadsheet data due to resource limitations as a result of budget cuts. Because of these cuts, we are unable to perform manual testing for DOJ's top viewed ICT (top 10 public web pages, top 10 internal web pages, top 10 public facing electronic documents, and top 5 videos)." }, { "Department or Agency Name": "Department of the Interior", "Policy Integration Factor Outcome": "High", "Acquisition Factor Outcome": "Very High", "Testing and Remediation Factor Outcome": "High", "Accessibility Implementation Index Outcome": "High", "Accessibility Conformance Index Outcome": "Moderate", "q1 agency size": "Large Agencies (10,000-74,999 employees)", "q2 description": "A de-centralized Department-wide or agency-wide program that distributes Section 508 management and decision-making responsibilities to individual programs at sub-agencies, components, and/or offices within the Department or agency.", "q3a activities": "No, this activity is decentralized and performed independently at the component level", "q3b activities": "No, this activity is decentralized and performed independently at the component level", "q3c activities": "No, this activity is decentralized and performed independently at the component level", "q3d activities": "No, this activity is decentralized and performed independently at the component level", "q3e activities": "No, this activity is decentralized and performed independently at the component level", "q4programs": "Yes", "q5program": "", "q6cio": "Yes", "q6ano": "", "q7totalno": 2.25, "q8totalno": 1, "q9track": "Yes", "q10budg": 1255583, "q11hoursper": "Full time - Department- or Agency-wide Section 508 program manager works 40 hours per week fully dedicated to supporting the agency-wide Section 508 program", "q11a pt": 0, "q12 resources": "Assist acquisition officials to prepare Section 508 language in ICT contracts,Assist acquisition officials to evaluate Section 508 conformance prior to or after ICT purchase,Assist developers in creating web content or software that complies with Section 508,Create or remediate electronic documents to comply with Section 508,Evaluate and/or remediate web content,Evaluate and/or remediate software,Evaluate and/or remediate hardware,Provide training,Provide alternate formats", "q13ict": "Yes", "q14availict": "Publicly available ,Includes authorities, roles and responsibilities, and expectations,Includes documented processes and procedures for Section 508 issues and complaints", "q15a ICT": "Mostly integrated", "q15b ICT": "Mostly integrated", "q15c ICT": "Mostly integrated", "q15d ICT": "Mostly integrated", "q15e ICT": "Mostly integrated", "q15f ICT": "Mostly integrated", "q15g ICT": "Mostly integrated", "q15h ICT": "Mostly integrated", "q15i ICT": "Mostly integrated", "q16mandate": "Yes", "q17require": "Annually", "q18rolesspec": "Acquisition professionals,Developers,Document authors,Testers,Web Content Managers", "18aictprof": "", "q19aexcept": "Yes", "q19bexcept": "", "q19cdexcept": "No", "q20aundue": "Yes", "q20bundue": "", "q20cundue": "No", "q21abest": "Yes", "q21bbest": 4, "q21cbest": "Yes", "q22": "Sometimes (11-50%)", "q23": "Almost always (+90%)", "q24": "Almost always (+90%)", "q25": "Often (51-90%)", "q26": "Almost always (+90%)", "q27": "Often (51-90%)", "q28grc": "Yes", "q29ahardware": "No", "q29bhardware": "Yes", "q29chardware": "Yes", "q29dhardware": "Often (51-90%)", "q29ehardware": "No", "q29fhardware": "Rarely (1-10%)", "q29ghardware": "No", "q29hardware": "", "q29ihardware": "No", "q29jhardware": "", "q29khardware": "", "q29lhard": "", "q30asoftware": "Yes", "q30bsoftware": "Yes", "q30csoftware": "Yes", "q30dsoftware": "Often (51-90%)", "q30esoftware": "No", "q30fsoftware": "Sometimes (11-50%)", "q30gsoftware": "No", "q30hsoftware": "", "q30isoftware": "No", "q30jsoftware": "", "q30ksoftware": "", "q30lsoftware": "", "q31aelec": "Yes", "q31belec": "Yes", "q31celec": "Yes", "q31delec": "Almost always (+90%)", "q31eelec": "Yes", "q31felec": "Often (51-90%)", "q31g1elec": "Almost always (+90%)", "q31helec": "Yes", "q31ielec": 684, "q31jelec": 684, "q31kelec": 684, "q32aweb": "Yes", "q32bweb": "Yes", "q32cweb": "Yes", "q32dweb": "Often (51-90%)", "q32eweb": "Yes", "q32fweb": "Sometimes (11-50%)", "q32gweb": "Almost always (+90%)", "q32hweb": "Yes", "q32iweb": 5460, "q32jweb": 5460, "q32kweb": 4368, "q33ainternal": "Yes", "q33binternal": "Yes", "q33cinternal": "Yes", "q33dinternal": "Often (51-90%)", "q33einternal": "Yes", "q33finternal": "Sometimes (11-50%)", "q33ginternal": "Sometimes (11-50%)", "q33hinternal": "No", "q33iinternal": "", "q33jinternal": "", "q33kinternal": "", "q34": "Yes", "q35": "Yes", "q36": "", "q37": "", "Top Viewed Public Webpages that fully conform": 0.5, "Top viewed Intranet Web Pages that fully conform": 0.6, "Top viewed electronic documents that fully conform": 0.6, "Top viewed videos that fully conform": 1, "q38a": 80, "q38b": "•\tContinue to collaborate with the bureaus to ensure dedicated and knowledgeable Section 508 program managers are appointed (collateral duty for most bureau Section 508 program managers).\n•\tContinue to collaborate with program offices to update relevant policies to include M-24-08 requirements. \n•\tContinue to collaborate with DOI’s Acquisition Services Directorate to ensure Section 508 subject matter experts are always included as key stakeholders throughout the acquisition lifecycle.\n•\tContinue to conduct reviews of ICT solicitations released, on a quarterly basis, to ensure all applicable Section 508 requirements are included.\n•\tContinue to collaborate with OCIO Enterprise Services to ensure Section 508 subject matter experts are always included as authoritative decision-makers during ICT development checkpoints and milestones.", "q38c": "Challenges include lack of or inadequate considerations of accessibility at the early stage of the ICT life cycle management process, lack of or inadequate knowledge by developers, lack of or inadequate knowledge by vendors, and poor quality of vendor’s accessibility conformance reports.", "q38d": "These responses also apply to “Departmental Offices” and “Department-Wide Programs\" identified in the Components table in OMB Collect." }, { "Department or Agency Name": "Department of the Treasury", "Policy Integration Factor Outcome": "High", "Acquisition Factor Outcome": "Very High", "Testing and Remediation Factor Outcome": "Moderate", "Accessibility Implementation Index Outcome": "High", "Accessibility Conformance Index Outcome": "Very Low", "q1 agency size": "Very Large Agencies (>=75,000 employees)", "q2 description": "A de-centralized Department-wide or agency-wide program that distributes Section 508 management and decision-making responsibilities to individual programs at sub-agencies, components, and/or offices within the Department or agency.", "q3a activities": "No, this activity is decentralized and performed independently at the component level", "q3b activities": "No, this activity is decentralized and performed independently at the component level", "q3c activities": "No, this activity is decentralized and performed independently at the component level", "q3d activities": "No, this activity is decentralized and performed independently at the component level", "q3e activities": "No, this activity is decentralized and performed independently at the component level", "q4programs": "Yes", "q5program": "Financial Crimes Enforcement Network ,Fiscal Service ,Alcohol and Tobacco Tax and Trade Bureau ,Bureau of Engraving and Printing ,United States Mint ,Internal Revenue Service ,Comptroller of the Currency", "q6cio": "No", "q6ano": "Treasury initially solicited and identified a Section 508 program manager through the competitive recruitment process. The offer was rescinded due to the hiring freeze but will be revisited once lifted. Treasury's efforts to centralize 508 compliance will be restarted once other consolidation activities commence.", "q7totalno": "", "q8totalno": "", "q9track": "No", "q10budg": "", "q11hoursper": "N/A- there is no Department- or Agency-wide Section 508 program manager", "q11a pt": 0, "q12 resources": "Assist acquisition officials to prepare Section 508 language in ICT contracts,Assist acquisition officials to evaluate Section 508 conformance prior to or after ICT purchase,Assist developers in creating web content or software that complies with Section 508,Create or remediate electronic documents to comply with Section 508,Evaluate and/or remediate web content,Evaluate and/or remediate software,Evaluate and/or remediate hardware,Provide training,Provide alternate formats", "q13ict": "Yes", "q14availict": "Publicly available ,Includes authorities, roles and responsibilities, and expectations,Includes documented processes and procedures for Section 508 conformance testing,Includes documented processes and procedures for Section 508 issues and complaints", "q15a ICT": "Mostly integrated", "q15b ICT": "Mostly integrated", "q15c ICT": "Mostly integrated", "q15d ICT": "Mostly integrated", "q15e ICT": "Mostly integrated", "q15f ICT": "Mostly integrated", "q15g ICT": "Mostly integrated", "q15h ICT": "Mostly integrated", "q15i ICT": "Mostly integrated", "q16mandate": "No", "q17require": "Other frequency not listed", "q18rolesspec": "None of Above", "18aictprof": "", "q19aexcept": "No", "q19bexcept": "", "q19cdexcept": "No", "q20aundue": "No", "q20bundue": "", "q20cundue": "No", "q21abest": "No", "q21bbest": "", "q21cbest": "No", "q22": "Almost always (+90%)", "q23": "Sometimes (11-50%)", "q24": "Almost always (+90%)", "q25": "Sometimes (11-50%)", "q26": "Almost always (+90%)", "q27": "Almost always (+90%)", "q28grc": "No", "q29ahardware": "No", "q29bhardware": "No", "q29chardware": "No", "q29dhardware": "Almost always (+90%)", "q29ehardware": "No", "q29fhardware": "Never (0%)", "q29ghardware": "No", "q29hardware": "", "q29ihardware": "No", "q29jhardware": "", "q29khardware": "", "q29lhard": "", "q30asoftware": "Yes", "q30bsoftware": "Yes", "q30csoftware": "No", "q30dsoftware": "Often (51-90%)", "q30esoftware": "No", "q30fsoftware": "Often (51-90%)", "q30gsoftware": "No", "q30hsoftware": "", "q30isoftware": "No", "q30jsoftware": "", "q30ksoftware": "", "q30lsoftware": "", "q31aelec": "Yes", "q31belec": "Yes", "q31celec": "Yes", "q31delec": "Often (51-90%)", "q31eelec": "No", "q31felec": "Often (51-90%)", "q31g1elec": "Often (51-90%)", "q31helec": "No", "q31ielec": "", "q31jelec": "", "q31kelec": "", "q32aweb": "Yes", "q32bweb": "Yes", "q32cweb": "Yes", "q32dweb": "Often (51-90%)", "q32eweb": "No", "q32fweb": "Almost always (+90%)", "q32gweb": "Rarely (1-10%)", "q32hweb": "No", "q32iweb": "", "q32jweb": "", "q32kweb": "", "q33ainternal": "Yes", "q33binternal": "Yes", "q33cinternal": "No", "q33dinternal": "No", "q33einternal": "No", "q33finternal": "Almost always (+90%)", "q33ginternal": "Never (0%)", "q33hinternal": "No", "q33iinternal": "", "q33jinternal": "", "q33kinternal": "", "q34": "No", "q35": "Yes", "q36": "", "q37": "", "Top Viewed Public Webpages that fully conform": 0.1, "Top viewed Intranet Web Pages that fully conform": 0.5, "Top viewed electronic documents that fully conform": 0, "Top viewed videos that fully conform": 0, "q38a": 35, "q38b": "", "q38c": "Treasury initially solicited and identified a Section 508 program manager through the competitive recruitment process. The offer was rescinded due to the hiring freeze but will be revisited once lifted. Treasury's efforts to centralize 508 compliance will be restarted once other consolidation activities commence.", "q38d": "" }, { "Department or Agency Name": "Department of Transportation", "Policy Integration Factor Outcome": "High", "Acquisition Factor Outcome": "Very High", "Testing and Remediation Factor Outcome": "High", "Accessibility Implementation Index Outcome": "High", "Accessibility Conformance Index Outcome": "Moderate", "q1 agency size": "Large Agencies (10,000-74,999 employees)", "q2 description": "A de-centralized Department-wide or agency-wide program that distributes Section 508 management and decision-making responsibilities to individual programs at sub-agencies, components, and/or offices within the Department or agency.", "q3a activities": "No, this activity is decentralized and performed independently at the component level", "q3b activities": "No, this activity is decentralized and performed independently at the component level", "q3c activities": "No, this activity is decentralized and performed independently at the component level", "q3d activities": "No, this activity is decentralized and performed independently at the component level", "q3e activities": "No, this activity is decentralized and performed independently at the component level", "q4programs": "Yes", "q5program": "Department of Transportation ,Federal Aviation Administration ,Federal Highway Administration ,Federal Motor Carrier Safety Administration ,National Highway Traffic Safety Administration ,Federal Railroad Administration ,Federal Transit Administration ,Saint Lawrence Seaway Development Corporation ,Pipeline and Hazardous Materials Safety Administration ,Office of Inspector General ,Maritime Administration", "q6cio": "Yes", "q6ano": "", "q7totalno": 2, "q8totalno": "", "q9track": "Yes", "q10budg": 508145, "q11hoursper": "Full time - Department- or Agency-wide Section 508 program manager works 40 hours per week fully dedicated to supporting the agency-wide Section 508 program", "q11a pt": 0, "q12 resources": "Assist acquisition officials to prepare Section 508 language in ICT contracts,Assist acquisition officials to evaluate Section 508 conformance prior to or after ICT purchase,Assist developers in creating web content or software that complies with Section 508,Create or remediate electronic documents to comply with Section 508,Evaluate and/or remediate web content,Evaluate and/or remediate software,Evaluate and/or remediate hardware,Provide training,Provide alternate formats", "q13ict": "Yes", "q14availict": "Publicly available ,Includes authorities, roles and responsibilities, and expectations,Includes documented processes and procedures for Section 508 conformance testing,Includes documented processes and procedures for Section 508 issues and complaints", "q15a ICT": "Mostly integrated", "q15b ICT": "Moderately integrated", "q15c ICT": "Mostly integrated", "q15d ICT": "Mostly integrated", "q15e ICT": "Mostly integrated", "q15f ICT": "Somewhat integrated", "q15g ICT": "Mostly integrated", "q15h ICT": "Mostly integrated", "q15i ICT": "Somewhat integrated", "q16mandate": "No", "q17require": "", "q18rolesspec": "Other", "18aictprof": "Several DOT components already have required ICT accessibility training and DOT is currently working on making it required for all employees at the Department level.", "q19aexcept": "Yes", "q19bexcept": "", "q19cdexcept": "Yes", "q20aundue": "Yes", "q20bundue": "", "q20cundue": "Yes", "q21abest": "Yes", "q21bbest": "", "q21cbest": "Yes", "q22": "Almost always (+90%)", "q23": "Almost always (+90%)", "q24": "Almost always (+90%)", "q25": "Often (51-90%)", "q26": "Often (51-90%)", "q27": "Almost always (+90%)", "q28grc": "No", "q29ahardware": "Yes", "q29bhardware": "No", "q29chardware": "No", "q29dhardware": "Sometimes (11-50%)", "q29ehardware": "Yes", "q29fhardware": "Often (51-90%)", "q29ghardware": "Yes", "q29hardware": 50, "q29ihardware": "Yes", "q29jhardware": 10, "q29khardware": 2, "q29lhard": 2, "q30asoftware": "Yes", "q30bsoftware": "No", "q30csoftware": "No", "q30dsoftware": "Sometimes (11-50%)", "q30esoftware": "Yes", "q30fsoftware": "Often (51-90%)", "q30gsoftware": "Yes", "q30hsoftware": 50, "q30isoftware": "Yes", "q30jsoftware": 10, "q30ksoftware": 9, "q30lsoftware": 4, "q31aelec": "Yes", "q31belec": "Yes", "q31celec": "No", "q31delec": "Often (51-90%)", "q31eelec": "No", "q31felec": "Often (51-90%)", "q31g1elec": "Often (51-90%)", "q31helec": "Yes", "q31ielec": 11550, "q31jelec": 11550, "q31kelec": 5775, "q32aweb": "Yes", "q32bweb": "Yes", "q32cweb": "Yes", "q32dweb": "Almost always (+90%)", "q32eweb": "No", "q32fweb": "Almost always (+90%)", "q32gweb": "Almost always (+90%)", "q32hweb": "Yes", "q32iweb": 18588, "q32jweb": 18588, "q32kweb": 11800, "q33ainternal": "Yes", "q33binternal": "Yes", "q33cinternal": "Yes", "q33dinternal": "Almost always (+90%)", "q33einternal": "No", "q33finternal": "Almost always (+90%)", "q33ginternal": "Almost always (+90%)", "q33hinternal": "Yes", "q33iinternal": 1161, "q33jinternal": 1161, "q33kinternal": 581, "q34": "Yes", "q35": "Yes", "q36": "", "q37": "", "Top Viewed Public Webpages that fully conform": 0, "Top viewed Intranet Web Pages that fully conform": 0, "Top viewed electronic documents that fully conform": 0.833, "Top viewed videos that fully conform": 1, "q38a": 240, "q38b": "Reestablished the Departmental Section 508 Program Office; Updated the Departmental ICT Accessibility Policy. Published four Section 508 training courses to Departmental LMS for all DOT employees.", "q38c": "Budget, Staffing, Contractor Support, Knowledge Drain", "q38d": "Our DOT components experienced multiple technical issues with the OMB Collect tool." } ]