508 Standards and Exceptions Chart & Examples

When procuring information and communication technology (ICT), ensure your purchases conform to the Revised 508 Standards by clearly communicating the standards and exceptions that apply to each item in your solicitation. ICT includes software, hardware, electronic content, support documentation & services.

Use the template below, or develop your own format, when preparing a solicitation, statement of work, or other procurement document.

Examples

The following examples show how to complete the chart for different ICT items.

  • Website
  • Software
  • Kiosk (complex)

Website Example

Exceptions, Functional Performance Criteria and Technical Requirements

What applies?

What functionality is covered?

Exceptions

No exceptions apply

All functionality

Chapter 3: Functional Performance Criteria

All apply

All functionality

WCAG 2.0 Level A and AA Guidelines

All apply

All functionality

Chapter 4: Hardware Requirements

Does not apply

All functionality

Chapter 5: Software Requirements

Does not apply

All functionality

Chapter 6: Support Services and Documentation Requirements

All apply

All functionality


Software Example

Exceptions, Functional Performance Criteria and Technical Requirements

What applies?

What functionality is covered?

Exceptions

No exceptions apply

All functionality

Chapter 3: Functional Performance Criteria

All apply

All functionality

WCAG 2.0 Level A and AA Guidelines

All apply except:

2.4.1 Bypass Blocks

2.4.5 Multiple Ways

3.2.3 Consistent Navigation

3.2.4 Consistent Identification

All functionality

Chapter 4: Hardware Requirements

Does not apply

All functionality

Chapter 5: Software Requirements

All apply except:

504 Authoring Tools

All functionality

Chapter 6: Support Services and Documentation Requirements

All apply

All functionality


Kiosk (Complex) Example

Exceptions, Functional Performance Criteria and Technical Requirements

What applies?

What functionality is covered?

Exceptions

No exceptions apply

All functionality

Chapter 3: Functional Performance Criteria

All apply

All functionality

WCAG 2.0 Level A and AA Guidelines

All apply

Kiosk Web Based Software Interface

Chapter 4: Hardware Requirements

402 Closed Functionality

408 Display Screens

404 Preservation of Information provided for accessibility

405 Privacy

406 Standard Connections

407 Operable Parts

409 Status Indicators

410 Color Coding

411 Audible Signals

All functionality

Chapter 5: Software Requirements

502 Interoperability with Assistive Technology

503 Application

Kiosk Web Based Software Interface

Chapter 6: Support Services and Documentation Requirements

All apply

All functionality

See Request Accessibility Information from Vendors and Contractors to learn more about standards and exceptions for ICT items.

These best practices were developed by the U.S. Federal Government Revised 508 Standards Transition Workgroup. Members include the U.S. Federal CIO Council Accessibility Community of Practice, the U.S. Access Board, and the General Services Administration.

Reviewed/Updated: May 2018