When procuring information and communication technology (ICT), ensure your purchases conform to the Section 508 Standards by clearly communicating the standards and exceptions that apply to each item in your solicitation. ICT includes software, hardware, electronic content, support documentation & services.
Use the template below, or develop your own format, when preparing a solicitation, statement of work, or other procurement document.
Examples
The following examples show how to complete the chart for different ICT items.
- Website
- Software
- Kiosk (complex)
Exceptions, Functional Performance Criteria and Technical Requirements | What applies? | What functionality is covered? |
---|---|---|
Exceptions |
No exceptions apply |
All functionality |
Chapter 3: Functional Performance Criteria |
All apply |
All functionality |
WCAG 2.0 Level A and AA Guidelines |
All apply |
All functionality |
Chapter 4: Hardware Requirements |
Does not apply |
All functionality |
Chapter 5: Software Requirements |
Does not apply |
All functionality |
Chapter 6: Support Services and Documentation Requirements |
All apply |
All functionality |
Exceptions, Functional Performance Criteria and Technical Requirements | What applies? | What functionality is covered? |
---|---|---|
Exceptions |
No exceptions apply |
All functionality |
Chapter 3: Functional Performance Criteria |
All apply |
All functionality |
WCAG 2.0 Level A and AA Guidelines |
All apply except: 2.4.1 Bypass Blocks 2.4.5 Multiple Ways 3.2.3 Consistent Navigation 3.2.4 Consistent Identification |
All functionality |
Chapter 4: Hardware Requirements |
Does not apply |
All functionality |
Chapter 5: Software Requirements |
All apply except: 504 Authoring Tools |
All functionality |
Chapter 6: Support Services and Documentation Requirements |
All apply |
All functionality |
Exceptions, Functional Performance Criteria and Technical Requirements | What applies? | What functionality is covered? |
---|---|---|
Exceptions |
No exceptions apply |
All functionality |
Chapter 3: Functional Performance Criteria |
All apply |
All functionality |
WCAG 2.0 Level A and AA Guidelines |
All apply |
Kiosk Web Based Software Interface |
Chapter 4: Hardware Requirements |
402 Closed Functionality 408 Display Screens 404 Preservation of Information provided for accessibility 405 Privacy 406 Standard Connections 407 Operable Parts 409 Status Indicators 410 Color Coding 411 Audible Signals |
All functionality |
Chapter 5: Software Requirements |
502 Interoperability with Assistive Technology 503 Application |
Kiosk Web Based Software Interface |
Chapter 6: Support Services and Documentation Requirements |
All apply |
All functionality |
Related Resources
- Understanding Section 508 Exceptions
- Determine Section 508 Standards and Exceptions
- Request Accessibility Information from Vendors and Contractors to learn more about standards and exceptions for ICT items.
Reviewed/Updated: June 2025