A RACI matrix provides a clear framework to define and assign roles and responsibilities at each phase of the product lifecycle. By outlining who is Responsible, Accountable, Consulted, and Informed, the matrix ensures ICT accessibility considerations are systematically incorporated from planning and design through testing and deployment. This structured approach promotes collaboration among stakeholders, reduces the risk of accessibility oversights, and supports adherence to Section 508 Standards throughout the project lifecycle.
Key Roles:
- PM = Project Manager
- BA = Business Analyst or Requirements Analyst
- UX/UI = User Experience or User Interface Designer
- DEV = Developer
- QA = ICT Accessibility QA or Test Engineer
- Section 508 SME = Section 508 Subject Matter Expert
- CA = Content Author
Legend:
- R = Responsible – The person or team who completes the task.
- A = Accountable – The person who is ultimately responsible for the task’s success. They ensure the work is correct and give final approval.
- C = Consulted – People who provide input or expertise.They are asked for advice or knowledge before decisions are made.
- I = Informed – People who are kept updated on the task’s progress. They don’t take part in the work but need to know the status.
| Task or Activity | PM | BA | UX/UI | Dev | QA Tester | Section 508 SME | CA |
|---|---|---|---|---|---|---|---|
| Define ICT accessibility requirements | A | R | C | C | C | C | C |
| Include ICT accessibility in scope and timeline | R, A | C | I | I | I | C | I |
| Design accessible user interfaces | I | C | R, A | C | I | C | I |
| Implement accessible code | I | I | C | R, A | C | C | I |
| Write accessible content such as alternative text | I | C | C | I | I | C | R, A |
| Test for accessibility compliance | I | I | C | C | R, A | C | I |
| Use automated and manual accessibility testing tools | I | I | I | C | R, A | C | I |
| Remediate accessibility issues | I | I | C | R, A | C | C | R, A (if content) |
| Perform final accessibility testing or review | I | I | C | C | C | R, A | I |
| Approve and sign off on accessibility | A | C | I | I | C | R | C |
Reviewed/Updated: September 2025
