Most accessibility failures in CMS environments involve a small set of recurring issues. Authors should consistently apply the following accessibility practices.
Headings organize content for screen reader users and improve readability.
Use headings in a logical hierarchy:
Do not:
For example, this heading structure is accessible:
- H1: Benefits Information
- H2: Eligibility
- H2: How to Apply
- H3: Required Documents
Descriptive links improve navigation for screen reader users and users navigating by links alone. Links should describe their destination or purpose.
Avoid vague phrases such as:
Use descriptive text instead such as:
- Read more of the FY 2025 Governmentwide Section 508 Assessment (HTML).
- Learn more About GSA.
- View Section 508.gov Training Resources for Authoring Meaningful Alternative Text.
Alternative text (alt text) provides a text equivalent description of the image’s purpose. Use alt text for:
Keep alt text concise and meaningful. If an image is decorative, mark it as decorative when the platform supports that option.
Text must have sufficient contrast against its background. Common failures include:
Do not rely on color alone to communicate meaning. Instead of “Required fields shown only in red”, use “Required fields marked with both color and text such as "Required".
Structured programmatic lists improve navigation and screen reader interpretation. Use built-in list formatting tools instead of manually typing symbols. Use bulleted or numbered lists instead of typing dashes manually or using spacing to simulate lists.
Use tables only for data. Do not use tables to visually position content on a page. When creating tables, use built-in options, where they exist, for row headers and column headers rather than manually formatting text to appear as a header.
Requirements for accessible tables include:
Forms are among the most common outputs of low-code and no-code platforms. Accessibility barriers within forms can prevent users from completing tasks, requesting services, submitting information, or participating in programs.
Authors and administrators should ensure:
Accessibility testing should include both form completion and error recovery scenarios.
A fully accessible webpage can still fail accessibility requirements if linked documents are inaccessible.
Common document issues include:
Before uploading:
Audio-only, video-only and synchronized media require accessibility alternatives that allow users who cannot see, hear, or access portions of the content to obtain equivalent information and understand the content. This may require:
The specific accessibility requirements depend on the type of media and how information is presented.
Before publishing audio, video or multimedia, verify:
Resources
- Accessibility Bytes
- Create Accessibility Digital Products
- Design and Develop Accessible Products
- Test for Accessibility
- Tools for Testing ICT
