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Policy & Management
Section 508 Policy Template
The foundation of any ICT accessibility program is a comprehensive Section 508 policy that applies across the entire agency and its missions. Your policy should outline how the agency will ensure ICT accessibility compliance in all aspects of technology—including acquisition, development, authoring, configuration, deployment, and maintenance—and should be explicitly referenced in other policies across these agency functions. (See Policy Framework for examples).
The purpose of this document is to provide example language you can use when developing your agency’s Section 508 policy. The following policy template includes standard language organized across key sections:
Purpose: Describes the purpose of the document, which is to establish the agency's policy for ensuring access to ICT and compliance with Section 508 of the Rehabilitation Act. It should include links to relevant rules that support the mandate.
Scope: Outlines to whom this policy should apply, including the agency's employees and contractors who develop, procure, maintain, or use ICT. It should reference the various forms of ICT and integrate with other relevant agency directives, including IT governance, records management, cybersecurity, privacy, and employee training policies to ensure consistency and compliance.
Authority: Includes a list of the relevant laws and regulations. Refer to IT Accessibility Laws and Policies as well as your own agency policies.
Policy: Includes the actions required to uphold the directive regarding accessible information and communication technologies, including development, maintenance, procurement, acquisition, etc. (See Policy Framework for examples). Also includes exceptions, documentation, remediation, reporting, and conformance with standards.
Roles and Responsibilities: Contains a list of your agency's stakeholders who are responsible for upholding Section 508 compliance. Describes the roles they play, collaboration, oversight, reporting, and guidance delivery.
Definitions: Provides definitions of core terms used throughout your policy, including agency-specific and Section 508 implementation terms and acronyms.
Resources: Includes relevant offices and contacts for further support.
Use this checklist as a supplement to the Section 508 Policy Template to ensure your agency’s Section 508 or ICT Accessibility Policy includes all relevant information for Section 508 conformant digital content and services. Your policy should comprehensively address ICT accessibility compliance throughout the technology lifecycle, encompassing acquisition, development, authoring, configuration, deployment, and maintenance and should be explicitly cited in other relevant agency policies pertaining to these functions.
Development or Updating Policy:
Table 1: Purpose
Item
Actions
Includes documentation of purpose of the policy which is to establish policy and responsibilities for Section 508 compliance
Includes reference to 794d of Title 29, United States Code (USC), also known as Section 508 of the Rehabilitation Act of 1973 (Section 508); Part 1193 and 1194 of Title 36, Code of Federal Regulations (CFR); Subpart 39.2 of the Federal Acquisition Regulation (FAR) and associated regulations; and Section 508 Standards set by the United States Access Board
Includes links to relevant rules and provisions that support the mandate
Table 2: Scope
Item
Actions
Includes applicability and scope for all ICT that the agency develops, procures, maintains and uses
Includes various forms of ICT to which the policy applies
Integrated with and references other relevant agency directives, including IT governance, records management, cybersecurity, privacy, and employee training policies
If applicable, statement that this policy supersedes any previous policy
Includes statement that this Policy does not supersede any other applicable laws or conflicting terms of an existing labor management agreement in effect as of the effective date of this Section 508 Policy
Table 3: Authority
Item
Actions
Includes a list of the relevant laws and regulations
Details specific responsibilities of each stakeholder in your agency
Includes the role each stakeholder plays in policy implementation, who they collaborate with, which areas they oversee, what they report on and guidance or assistance they provide
Table 6: Definitions
Item
Actions
Provides relevant definitions of terms used throughout your policy
Defines acronyms specific to your agency and Section 508 implementation